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Full Time Amazon Problem Solver Jobs in Phoenix, AZ

Amazon

ITS Support Engineer I

Tempe, AZ

You'll be a trusted advisor, a problem-solver, taking initiative to diagnose, troubleshoot and ... Amazon offers a full range of benefits that support you and eligible family members, including ...

Amazon

ITS Support Engineer I

Tempe, AZ · On-site

You'll be a trusted advisor, a problem-solver, taking initiative to diagnose, troubleshoot and ... At Amazon, we value people with unique backgrounds, experiences, and skill-sets. If you're ...

Amazon

ITS Support Engineer I

Tempe, AZ · On-site

You'll be a trusted advisor, a problem-solver, taking initiative to diagnose, troubleshoot and ... Amazon offers a full range of benefits that support you and eligible family members, including ...

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All JobsAmazon Problem Solver JobsFull Time Amazon Problem Solver JobsFull Time Amazon Problem Solver Jobs in Phoenix, AZ

Full Time Amazon Problem Solver information

See Phoenix, AZ salary details

$10.9K

$63.5K

How much do full time amazon problem solver jobs pay per year?

As of Jul 16, 2026, the average yearly pay for full time amazon problem solver in Phoenix, AZ is $63,279.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,000.00 and $63,500.00 per year, depending on experience, location, and employer.

What are some common challenges Full Time Amazon Problem Solvers face and how can they effectively manage them?

Full Time Amazon Problem Solvers often encounter challenges such as rapidly resolving operational issues, balancing multiple tasks during peak periods, and communicating efficiently with associates and management. To manage these, strong organizational skills and adaptability are essential, as is staying calm under pressure. Effective Problem Solvers proactively prioritize tasks, maintain clear documentation, and foster positive teamwork to ensure smooth workflow and minimize disruptions in the fulfillment process.

Does Amazon have full-time positions?

Yes, Amazon offers full-time positions across various roles, including problem-solving and customer service jobs. These positions typically require working in a fast-paced environment and may involve skills such as problem-solving, communication, and familiarity with Amazon's tools and systems.

Will Amazon pay you $28 an hour to work from home?

Full Time Amazon Problem Solver roles typically pay around $15 to $20 per hour, depending on experience and location. While some remote customer service or problem-solving positions may offer higher pay, $28 an hour is above the standard rate for most such roles and may require specialized skills or additional responsibilities.

What does a Full Time Amazon Problem Solver do?

A Full Time Amazon Problem Solver is responsible for identifying and resolving issues on the warehouse floor to ensure smooth operations. Their tasks include troubleshooting workflow problems, providing support to associates, and helping maintain high productivity and safety standards. They often collaborate with managers and other teams to address bottlenecks, process defects, and inventory discrepancies. This role is critical in maintaining efficiency and meeting performance goals in Amazon fulfillment centers.

What is the difference between Full Time Amazon Problem Solver vs Full Time Amazon Customer Service Associate?

AspectFull Time Amazon Problem SolverFull Time Amazon Customer Service Associate
Required CredentialsHigh school diploma or equivalent; problem-solving skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentOffice or remote; focus on troubleshooting and resolving issuesCall centers or online chat; assisting customers with inquiries
Employer & Industry UsageAmazon logistics, tech support, and operationsAmazon retail and customer support
Common Search & ComparisonProblem-solving, troubleshooting, technical supportCustomer service, support, inquiries

In summary, Full Time Amazon Problem Solvers focus on resolving technical and operational issues within Amazon, requiring strong problem-solving skills. In contrast, Full Time Amazon Customer Service Associates primarily handle customer inquiries and support, emphasizing communication skills. Both roles are essential in Amazon's service ecosystem but differ in daily tasks and skill requirements.

How much do problem solvers get paid at Amazon?

Full Time Amazon Problem Solvers typically earn an hourly wage ranging from $15 to $20, depending on experience and location. Compensation may also include benefits such as health insurance and paid time off, with roles often requiring problem-solving skills and familiarity with Amazon's systems.

What are the key skills and qualifications needed to thrive as a Full Time Amazon Problem Solver, and why are they important?

To thrive as a Full Time Amazon Problem Solver, you need strong analytical abilities, attention to detail, and experience in warehouse operations, often supported by a high school diploma or equivalent. Familiarity with Amazon’s warehouse management systems, handheld scanners, and safety protocols is typically required. Effective communication, teamwork, and adaptability are standout soft skills for resolving issues quickly and collaborating with diverse teams. These skills and qualities are crucial for maintaining operational efficiency, ensuring order accuracy, and supporting a safe and productive work environment.

What is the salary of problem solver in Amazon?

The salary for an Amazon problem solver varies depending on experience and location but typically ranges from $40,000 to $70,000 annually. The role may include performance-based bonuses and benefits such as health insurance and paid time off.
What are popular job titles related to Full Time Amazon Problem Solver jobs in Phoenix, AZ? For Full Time Amazon Problem Solver jobs in Phoenix, AZ, the most frequently searched job titles are:
What job categories do people searching Full Time Amazon Problem Solver jobs in Phoenix, AZ look for? The top searched job categories for Full Time Amazon Problem Solver jobs in Phoenix, AZ are:
What cities near Phoenix, AZ are hiring for Full Time Amazon Problem Solver jobs? Cities near Phoenix, AZ with the most Full Time Amazon Problem Solver job openings:
Full Time Amazon Problem Solver jobs near you
Contact Center Supervisor, Amazon One Medical Customer Care

Contact Center Supervisor, Amazon One Medical Customer Care

Amazon

Tempe, AZ

$139K/yr

Full-time

Posted 10 days ago

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 6,972 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

Amazon One Medical is transforming primary care by offering a platform that makes healthcare more affordable, accessible, and enjoyable. Unlike traditional doctor's office models, it addresses the frustrations of patients, providers, employers, and health networks.
With a growing nationwide network, Amazon One Medical ensures members have easy access to comprehensive care and 24/7 virtual services, enhancing the patient experience through advanced technology. However, the company recognizes that much work remains in healthcare transformation

As it expands, Amazon One Medical is focused on building a diverse, driven, and empathetic team, where all employees can thrive.
To continue its growth, Amazon One Medical is seeking passionate leaders to manage people, processes, and technology. The Manager I, Customer Servicer plays a vital role in delivering exceptional care, ensuring great experiences for both patients and staff. This role involves implementing the company's mission and leading a team to maintain high-quality, patient-centered services.
The ideal candidate will be a strong people leader and problem-solver who excels in creating efficient workflows and fostering team cohesion

They should be self-aware, committed to learning, and able to focus on the bigger picture. The role requires expertise in customer service, administrative work, and team motivation, especially during times of change. This is a great opportunity for someone eager to make a real impact while helping to shape the future of healthcare.


Key job responsibilities
- Oversee daily operations of the inbound, outbound, and administrative (back office) centralized patient support center.
- Foster a positive team experience through onboarding, training, performance feedback, coaching, learning opportunities, and career development.
- Manage a team of 15+ specialists and prepare performance reports by collecting and analyzing their data for coaching and feedback.
- Audit team interactions for quality and compliance, providing feedback to improve patient interactions.
- Lead team meetings, share important updates, and drive key performance indicators (KPIs) to ensure patient satisfaction and continuous access to care (CSAT/NPS).
- Assist in setting weekly, monthly, and quarterly goals and action plans for the team.
- Monitor performance to identify and resolve operational issues, improving overall efficiency.
- Ensure patients have an exceptional experience by providing timely access to care, handling pre- and post-visit tasks, messages, calls, and resolving issues smoothly.
- Build an engaged team by effectively communicating using the CICARE framework and Amazon Leadership Principles to meet patient and team experience goals.
A day in the life
Imagine leading a team that makes a real difference in patients' healthcare journeys. Your day will be filled with strategic team development, operational excellence, and creating meaningful connections that transform how people experience healthcare support.
About the team
We're a collaborative, innovative group committed to breaking down barriers in healthcare. Our team thrives on solving complex challenges, supporting each other, and creating pathways for exceptional patient experiences

We believe in continuous learning, mutual respect, and driving meaningful change in healthcare delivery.

What Amazon employees say

Pay

Benefits

Hours and flexibility

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Get the full story on Breakroom

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

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