Full Time Amazon Problem Solver Jobs in Baltimore, MD

Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. The Reliability & Maintenance Engineering (RME) team are the business partners that work tirelessly behind the scenes to make it happen. We drive continuous improvement and maintain all the robotics and material handling equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us on our journey!
About the Role:
As a Maintenance Manager, you will transform workplace environments by leading maintenance operations across your site and developing the next generation of maintenance leaders. In this critical role, you'll oversee Area Maintenance Managers and their teams, develop strategic maintenance programs, and drive operational excellence across multiple functional areas. You will blend strategic planning, financial management, and leadership development while navigating between managing preventative maintenance programs, coordinating with operations teams, and responding to emergencies that require quick, decisive action. You'll balance proactive planning with real-time problem resolution while fostering a culture of safety, innovation, and continuous improvement.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there's more: We provide lightweight fire-resistant daily wear and composite toe safety shoes for your safety!
Key job responsibilities
• You will provide leadership and mentorship to Area Maintenance Managers and their teams of service technicians and automation engineers, fostering professional growth and performance
• You will develop and maintain comprehensive preventative maintenance programs, manage department budgets, and drive continuous improvement initiatives across the site
• You will ensure rigorous adherence to safety protocols and procedures across all operational sites while partnering with site Safety leadership to implement and audit safety programs
• You will manage capital spending plans, facilitate cross-functional project planning, perform cost analysis, and coordinate external contractors while maintaining high-quality service standards
• You will travel domestically up to 15% to support network-level initiatives and provide guidance across multiple sites
BASIC QUALIFICATIONS
- Work flexible schedule including weekends, nights, and holidays
- Bachelor's degree in Electrical or Mechanical Engineering, Engineering Technology, Reliability Engineering, or 2+ years of Amazon RME (BB/3P) Full Time Exempt experience
- 5+ years of industrial maintenance experience
- 4+ years of managing department spend and labor budgets, performing root cause analysis (RCA), and implementing continuous improvement (CI) experience, or Bachelor's degree
- 4+ years of managing, analyzing and communicating results to senior leadership experience
- 4+ years of Computerized Maintenance Management System (CMMS) experience
- 4+ years of direct leadership/supervisory experience
PREFERRED QUALIFICATIONS
- Six Sigma Black Belt Certification, or Master's degree
- Experience leading network level/multi-site maintenance organizations
- Professional Engineer License
- Experience working with Material Handling Equipment (MHE) integrators
- Experience maintaining material handling equipment and integrated systems
- Experience in project management
- Experience with statistical analysis
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, MD, Baltimore - 123,300.00 - 166,800.00 USD annually