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Full Time Amazon It Help Desk Jobs in Dallas, TX

Ensign Services, Inc.

IT Help Desk

Dallas, TX · On-site

$20 - $22/hr

IT Help Desk - Wednesday - Sunday 10:00 AM - 6:30 PM CST Salary: $20.00 - $22.00 per hour, DOE with ... Position Type: Full Time Schedule: Wednesday - Sunday 10:00 AM - 6:30 PM CST *Please note: One (1) ...

Ensign Services

IT Help Desk

Dallas, TX

$20 - $22/hr

IT Help Desk - Wednesday - Sunday 10:00 AM - 6:30 PM CST Salary: $20.00 - $22.00 per hour, DOE with ... Position Type: Full Time Schedule: Wednesday - Sunday 10:00 AM - 6:30 PM CST *Please note: One (1) ...

Mendocino Farms

IT HELP DESK TECHNICIAN

Plano, TX · On-site +1

$50K - $60K/yr

Job Title: IT Help Desk Technician Reports to: IT Help Desk Manager Location: Dallas, TX (Plano Area) FLSA Status: Non Exempt Compensation: $50,000 - $60,000 per year Summary: At Mendocino Farms, we ...

Texas Wesleyan University

IT Help Desk

Fort Worth, TX · On-site

Posting Details Position Information Job Title IT Help Desk Position Summary Needing a student employee who loves IT, solving problems, and serving others. You will get to work with Blackboard ...

TCP Software

IT Help Desk Support II

Plano, TX · Hybrid

The IT Help Desk Support II technician at TCP Software plays a critical role in ensuring a secure, reliable, and highperforming technology experience for our workforce. This position supports a ...

TCP Software

IT Help Desk Support II

Plano, TX · On-site

The IT Help Desk Support II technician at TCP Software plays a critical role in ensuring a secure, reliable, and high-performing technology experience for our workforce. This position supports a ...

TCP Software

IT Help Desk Support II

Plano, TX · On-site

The IT Help Desk Support II technician at TCP Software plays a critical role in ensuring a secure, reliable, and high‑performing technology experience for our workforce. This position supports a ...

DEX Imaging

IT Help Desk Tier 1

Dallas, TX

Dex Imaging is a leader in information technology and a manufacturer of associated electronic document handling reporting devices. We are looking for an IT Tier 1 Helpdesk Agent to act as point of ...

DEX Imaging

IT Help Desk Tier 1

Arlington, TX

Dex Imaging is a leader in information technology and a manufacturer of associated electronic document handling reporting devices. We are looking for an IT Tier 1 Helpdesk Agent to act as point of ...

DEX Imaging

IT Help Desk Tier 1

Arlington, TX

Dex Imaging is a leader in information technology and a manufacturer of associated electronic document handling reporting devices. We are looking for an IT Tier 1 Helpdesk Agent to act as point of ...

DEX Imaging

IT Help Desk Tier 1

Dallas, TX

Dex Imaging is a leader in information technology and a manufacturer of associated electronic document handling reporting devices. We are looking for an IT Tier 1 Helpdesk Agent to act as point of ...

DEX Imaging

IT Help Desk Tier 1

Dallas, TX · On-site

Dex Imaging is a leader in information technology and a manufacturer of associated electronic document handling reporting devices. We are looking for an IT Tier 1 Helpdesk Agent to act as point of ...

DEX Imaging

IT Help Desk Tier 1

Dallas, TX · On-site

Dex Imaging is a leader in information technology and a manufacturer of associated electronic document handling reporting devices. We are looking for an IT Tier 1 Helpdesk Agent to act as point of ...

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Full Time Amazon It Help Desk information

See Dallas, TX salary details

$37.1K

$82.9K

$123.2K

How much do full time amazon it help desk jobs pay per year?

As of May 28, 2026, the average yearly pay for full time amazon it help desk in Dallas, TX is $82,879.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,300.00 and $98,900.00 per year, depending on experience, location, and employer.

Can you really work for Amazon from home?

Full Time Amazon IT Help Desk positions can often be performed remotely, depending on the company's policies and the specific role requirements. These jobs typically require strong technical skills, familiarity with remote communication tools, and sometimes specific certifications, but many customer support and technical roles are available for remote work.

What is the difference between Full Time Amazon It Help Desk vs Full Time Amazon Network Technician?

AspectFull Time Amazon It Help DeskFull Time Amazon Network Technician
CertificationsCompTIA A+, ITIL, Microsoft certificationsCCNA, CompTIA Network+, Cisco certifications
Work EnvironmentHelp desk support, remote and on-site troubleshootingNetwork infrastructure setup, maintenance, on-site troubleshooting
Employer & Industry UsageCustomer support for IT issues within AmazonNetwork infrastructure management within Amazon facilities

While both roles support Amazon's IT infrastructure, the Amazon It Help Desk focuses on end-user support and troubleshooting software or hardware issues, often remotely. The Amazon Network Technician specializes in maintaining and repairing network hardware and infrastructure on-site. Both roles require relevant certifications and are essential for Amazon's IT operations, but they differ in daily tasks and technical focus.

What are the most commonly searched types of Amazon It Help Desk jobs in Dallas, TX? The most popular types of Amazon It Help Desk jobs in Dallas, TX are:
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What cities near Dallas, TX are hiring for Full Time Amazon It Help Desk jobs? Cities near Dallas, TX with the most Full Time Amazon It Help Desk job openings:
Full Time Amazon It Help Desk jobs near you
IT Help Desk

IT Help Desk

Ensign Services, Inc.

Dallas, TX • On-site

$20 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Ensign Group rating

6.4

Company rating: 6.4 out of 10

Based on 164 frontline employees who took The Breakroom Quiz

628th of 864 rated healthcare providers

Job description

IT Help Desk - Wednesday - Sunday 10:00 AM - 6:30 PM CST
Salary: $20.00 - $22.00 per hour, DOE with a $1 differential for hours worked at night.
Position Type: Full Time
Schedule: Wednesday - Sunday 10:00 AM - 6:30 PM CST *Please note: One (1) federal holiday a year will be required to be worked.
Location: This position is based at our Texas Service Center 14800 Landmark Blvd, Ste 800 Dallas, TX 75254 (no remote options).
About the Company:
Ensign Services, Inc. ("ESI") is a subsidiary of The Ensign Group, Inc. whose affiliated entities are considered national leaders in the fast-growing post-acute care industry. ESI provides service and support to over 378 facilities in the long-term care continuum that employ over 55,000 employees.
ESI is known as the "Service Center" and provides the facilities and leaders it serves with "back-office" support in areas such as accounting, construction, compliance, human resources, information technology, learning and development, legal and risk management and recruiting. This structure allows the onsite leaders and caregivers to focus on day-to-day care and operational issues in their individual operations. What sets ESI apart from other companies is the quality of our most valuable resource - our people.
We take our core values of Celebration, Accountability, Passion for Learning, Love One Another, Intelligent Risk Taking, Customer Second, and Ownership ("CAPLICO") seriously. We want an individual in this role who will demonstrate these values through actions and words.
About the Opportunity:
The IT Help Desk position will focus on responding to incoming support phone calls, as well as addressing tickets that are emailed into the support queue. In this role, you are expected to provide a great customer service experience and maintain key performance standards that help drive success.
Regular duties and responsibilities will primarily include the following:
  • Troubleshoot remote desktops, laptops, printers, and other hardware peripherals.
  • Assist users in resolving issues related to email, data, and productivity applications within a Citrix environment.
  • Help users access key clinical and financial applications, including PointClickCare, Net Health, and Workday, creating accounts and resetting passwords, as needed.
  • Assist with other IT support responsibilities, as needed.

Preferred Qualifications:
  • 1+ year of experience providing technical support and troubleshooting computer equipment, or equivalent education/certifications.
  • Strong troubleshooting skills with working knowledge of, including but not limited to the following: Windows 10, Microsoft Office (2013/2016/2019), Citrix fundamentals, Exchange and Active Directory.
  • Basic knowledge of networking protocols, information security practices, and computer/printer/scanner setup and support.
  • Excellent written and verbal communication skills, with the ability to clearly support and guide end users over the phone and through email.
  • Ability to be proactive in your day-to-day responsibilities and work with minimal supervision.
  • Ability to prioritize, multitask and work under time constraints.
  • Ability to rapidly learn and integrate new practices and knowledge into your troubleshooting and support processes.
  • Ability to be flexible and adapt to changes in regard to expectations and the organization.
  • Ability to hold peers accountable for and work as a team to achieve success.
  • Ability to work (1) federal holiday a year, required.

Additional Information:
  • Salary: $20.00 - $22.00 per hour, DOE with a $1 differential for hours worked at night.
  • Position Type: Full-time position.
  • Schedule: Wednesday - Sunday 10:00 AM - 6:30 PM CST
  • Location: This position is based at our Service Center Texas Service Center 14800 Landmark Blvd, Ste 800 Dallas, TX 75254 (no remote options).
  • Pre-employment criminal background screening required.

What We Offer
We are committed to providing a competitive benefits and compensation package which includes medical/dental/vision coverage, company-provided life insurance, 401(k) with company match, and sick/vacation plans. We also believe in supporting our employee's professional growth and development through our Learning Management System as well as training sessions and seminars. Take a look at these benefits (and more!) at www.ensignbenefits.com
Ensign Services, Inc. is an equal opportunity employer. If you need assistance or accommodation during the application process, please contact us at 888-659-3616.
Job ID 1370

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