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Full Time Aetna Customer Service Jobs (NOW HIRING)

CLARK RESTAURANT SERVICE, LLC

$15.50 - $21/hr

Kahlua Bay, located in Nashville TN, invites applications for a full-time Customer Service Representative. This position is responsible for providing excellent customer and sales support, resolving ...

Basecamp Convenience

Full Time CSR

South Fork, CO · On-site

$15.25 - $20.50/hr

```html Full Time Customer Service Representative Location: South Fork, CO, 81154 About the Role We are looking for a friendly, reliable, and motivated Customer Service Representative to join our ...

PAY-O-MATIC CK CASHI

CSR -Full - Time

Manhattan, NY · On-site

$17/hr

  • Medical

  • Dental

  • Vision

  • Life

Are you passionate about customer service? Do you like helping others accomplish their financial ... Most of these benefits are available for full-time employees. Part-time employees can access short ...

MCI Careers

CUSTOMER SERVICE REPRESENTATIVE Full-Time

Savannah, GA · On-site

$12.25 - $16.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

LOCATION Savannah, GA POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE (FULL-TIME & PART-TIME) We are looking for full-time and part-time customer service representatives to support inbound projects ...

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Full Time Aetna Customer Service information

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How much do full time aetna customer service jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for full time aetna customer service in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a full time Aetna customer service representative, and why are they important?

To thrive as a Full Time Aetna Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent, with some positions preferring previous customer service or healthcare experience. Familiarity with CRM systems, call center software, and knowledge of healthcare terminology or HIPAA regulations is often required. Patience, empathy, and active listening are crucial soft skills for effectively assisting diverse members and resolving their concerns. These skills ensure efficient service delivery, high member satisfaction, and compliance with healthcare regulations.

What is the difference between Full Time Aetna Customer Service vs Part Time Aetna Customer Service?

AspectFull Time Aetna Customer ServicePart Time Aetna Customer Service
Work HoursTypically 40 hours/weekLess than 30 hours/week
CredentialsHigh school diploma or equivalent; customer service experienceSame as full-time; often same certifications
Work EnvironmentCall centers or remote settings within healthcare industrySimilar environment, fewer hours
BenefitsFull benefits including health insurance, paid time offLimited or no benefits

Full Time Aetna Customer Service roles involve standard 40-hour workweeks with comprehensive benefits, while Part Time roles offer fewer hours and limited benefits. Both positions require similar credentials and work in comparable healthcare customer service environments, but the commitment and benefits differ significantly.

What are some common challenges faced by full time Aetna customer service representatives, and how are they supported in overcoming them?

Full Time Aetna Customer Service representatives often encounter challenges such as managing high call volumes, addressing complex insurance inquiries, and assisting customers who may be stressed or frustrated. To support representatives, Aetna provides comprehensive training, access to detailed resources, and ongoing coaching to help navigate these situations effectively. Team leaders and supervisors are readily available for guidance, and peer collaboration is encouraged, fostering a supportive work environment where employees can share best practices and find solutions together.

What is a full time Aetna customer service job?

Full Time Aetna Customer Service jobs involve assisting Aetna health insurance members by answering questions, resolving issues, and providing information about benefits, claims, and policies. These positions are typically office-based or remote and require employees to work standard full-time hours, usually 40 hours per week. Customer service representatives play a key role in ensuring members have a positive experience by delivering accurate and timely support, often via phone, email, or chat.

What cities are hiring for Full Time Aetna Customer Service jobs?

Cities with the most Full Time Aetna Customer Service job openings:

What are the most commonly searched types of Aetna Customer Service jobs?

The most popular types of Aetna Customer Service jobs are:

What states have the most Full Time Aetna Customer Service jobs?

States with the most job openings for Full Time Aetna Customer Service jobs include:

Full Time Aetna Customer Service jobs near you
Infographic showing various Full Time Aetna Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $35,647 per year, or $17.1 per hour.

Customer Service Representative (Full Time)

Liberty Medical Specialties

Whiteville, NC • On-site

$13.25 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Job description

Liberty Medical Specialties, Inc. - a leading provider of home medical equipment, supplies and services - is looking for a full time Customer Service Representative in Whiteville, NC!


The position of Customer Service Representative (CSR) performs the initial intake of patient referrals and customers, processes insurance benefits verification and provides basic equipment demonstration.  The CSR is also responsible for preparing and managing paperwork and other documentation required for effective billing and collections.


Duties of the CSR position include, but are not limited to, the following:

  • Order taking and basic customer service functions, including collections of patient demographic, medical and therapy information, as well as insurance financial information and documentation.
  • Process retail sales transactions and maintain retail inventory when applicable.
  • Coordinate with warehouse/distribution to ensure proper delivery, set-up/pick-up of equipment and/or supplies
  • Coordinate (via telephone or in person) with customers and referral sources concerning updates and/or changes, as well as received orders for changes or discontinuance of services.
  • Participate in weekly on-call rotation ( not effective immediately: only after successful completion of training requirements).


MUST HAVES:

  • Basic knowledge/familiarity with medical terminology and diagnostic codes.
  • Recent experience with insurance verification, healthcare benefits assessment and paperwork/documentation for billing Medicare, Medicaid and private insurances
  • Good organizational skills
  • Effective communication skills
  • Dependable attendance
  • High School Diploma
  • Must pass drug test


DESIRED QUALIFICATIONS (will be given preference):

     At least some college education

     At least 6 months of recent, related experience.


FULL TIME POSITION - benefits (medical, dental, vision, life insurance, PTO, Holiday pay, 401(k) & more)

COMPENSATION - Hourly wage


APPLY ONLINE TODAY!  Simply Click "Apply" at the top of this page.


No phone calls please.


Liberty Medical Specialties is a family-owned company that opened in October of 1993 with one location.  Today, the company services patients throughout the Carolinas and beyond with branches across the state.  We are dedicated to providing quality care to our patients; from our family to yours.


We comply with the Equal Employment Opportunity Commission and are dedicated to a fair hiring process.  We do not make hiring decisions based on race, color, religion, sex ( including pregnancy), national origin, age, disability or genetic information.