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Fsr Ii Jobs (NOW HIRING)

Zurich Insurance Company Ltd.

ND · On-site

$20.50 - $28.25/hr

FSR 2: 2-10 years of industry experience * FSR 3: 8+ years of industry experience * Insurance sales experience * Strong verbal and written communication skills Your pay at Zurich is based on your ...

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How much do fsr ii jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for fsr ii in the United States is $22.59, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.00 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an FSR II (Field Service Representative II), and why are they important?

To thrive as an FSR II, you need strong technical troubleshooting skills, mechanical aptitude, and typically a relevant associate degree or equivalent field experience. Familiarity with diagnostic tools, service management software, and industry-specific equipment is often required, along with certifications like CompTIA A+ or OEM credentials depending on the sector. Outstanding communication, customer service, and problem-solving abilities help build client trust and efficiently address service issues. These skills and qualifications are crucial for ensuring timely, effective technical support and maintaining high customer satisfaction in field service roles.

What is the difference between Fsr Ii vs Customer Service Representative?

AspectFsr IiCustomer Service Representative
Required CredentialsHigh school diploma, relevant certificationsHigh school diploma often sufficient
Work EnvironmentField service, client sites, technical settingsCall centers, retail, office settings
Industry UsageTelecommunications, utilities, technical servicesRetail, banking, telecom, general customer support
Common Search/ComparisonFsr Ii vs Customer Service Representative

The Fsr Ii typically involves technical skills and fieldwork, often requiring certifications, whereas a Customer Service Representative usually works in call centers or retail environments with less technical training. Both roles focus on client interaction but differ in work setting and technical requirements.

What are some common challenges faced by an FSR II when managing client relationships, and how can they be addressed?

An FSR II (Financial Services Representative II) often faces challenges such as handling complex client inquiries, balancing multiple account management tasks, and staying updated with regulatory changes. Building strong communication skills and staying proactive in learning about new financial products can help address these challenges. Collaborating closely with team members and leveraging CRM tools also ensures smoother client interactions and helps maintain high service standards.

What is an FSR II?

An FSR II, or Field Service Representative II, is a mid-level technical professional who provides on-site support, maintenance, and troubleshooting for a company's products or equipment. They are typically responsible for installing, repairing, and servicing products at customer locations, as well as providing training and customer support. The 'II' designation indicates a higher level of experience and responsibility compared to an entry-level FSR I, often requiring more technical knowledge and the ability to handle complex issues independently.
What states have the most Fsr Ii jobs? States with the most job openings for Fsr Ii jobs include:
What job categories do people searching Fsr Ii jobs look for? The top searched job categories for Fsr Ii jobs are:
Fsr Ii jobs near you
Infographic showing various Fsr Ii job openings in the United States as of July 2026, with employment types broken down into 15% Locum Tenens, 33% Full Time, 6% Part Time, 45% Temporary, and 1% Contract. Highlights an 25% Physical, 73% Hybrid, and 2% Remote job distribution, with an average salary of $46,982 per year, or $22.6 per hour.
Financial Service Representative II

Financial Service Representative II

PRIMEWAY FEDERAL CREDIT UNION

Sugar Land, TX • On-site

Other

Posted 13 days ago

Job description

Title: Financial Service Representative (FSR) II
Department: Retail Operations Reports To: Retail Center Manager
Employment Status: Full-Time Classification: Non-Exempt

Position Summary:
This position calls for individuals who are Compassionate, Accountable, bring Real Value, Integrity, New ideas and provide Guidance to our members as well as the team. These key elements define PrimeWay's culture. Another key aspect of this financial service position is to identify members' financial needs and recommend appropriate solutions. Additionally, the Financial Service Representative II will assist members with their financial transactions involving cash and other negotiable monetary instruments.

Financial Service Representative Responsibilities:
Demonstrating a commitment to the culture of PrimeWay by adhering to the G-VAL-HI promise, openly contributing to the success of others on the team, and living by the core values that define the CARING culture
Greeting members with a friendly, welcoming smile as they enter the building
Receiving and processing member financial transactions, including deposits, withdrawals, loan payments, and merchandise sales
Performing daily member services, such as opening and closing accounts and account research
Updating member information and records as requested according to standard operating procedures
Completing requests for special services, such as statement copies, check copies, stop payment orders, and debit cards
Identifying, recording, and reporting fraudulent activity to prevent potential losses
Observing PrimeWay guidelines, policies, and procedures to adhere to compliance, regulations, and security standards
Demonstrating a functional knowledge of the Bank Secrecy Act in addition to other Federal laws, including but not limited to U.S. Patriot Act, Office of Foreign Assets & Control, Anti-Money Laundering, Right to Financial Privacy Act, and the Bank Bribery Act
Establishing positive and productive working relationships at all levels within the organization
Reviewing account profiles while performing Teller transactions in order to suggest appropriate PrimeWay products and services
Building member relationships to ensure usage of PrimeWay FCU as their primary financial institution

Facilitating discussions with members to uncover needs beyond those initially presented.
Evaluating credit reports to present members with appropriate PrimeWay products and services
Making outbound phone calls to existing members
Originating and closing consumer loans in a timely manner by guiding the member through the process and setting proper expectations from application through to funding
Demonstrating accountability of personal contributions toward all personal, team, and organizational goals in the areas of loans, GAP, extended warranties, debt protection, deposits, and service
Submitting business partner referrals when appropriate

Maintaining an expert level of product knowledge
Identifying and originating real estate loans and referrals
Opening and maintaining IRA accounts with accuracy
Collecting and presenting data to the team regarding progress toward goals

Knowledge and Skills
•    Ability to maintain significant levels of diplomacy, trust, and normal courtesy and tact.  
•    Excellent communication skills; ability to use applicable computer software 
•    Ability to motivate or influence others 

Launguages

• Bilingual Preferred   

Education and Experience
•    High school education or GED 6 months – 2 years relevant experience 
•    Credit Union or Banking experience: 2 years

ADA Requirements
•    Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 5 lbs. Must be capable of climbing/descending stairs in emergency situations. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on a computer for an average of 6-8 hours per day. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable, and timely attendance.
 

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