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Fsr Ii Jobs (NOW HIRING)

FSR II

West Valley City, UT ยท On-site

$35 - $40/hr

HORIBA Industrial Process & Environmental is an industry leader in providing total solutions for protecting the environment, and for Industrial processing analysis. We believe that our mission is to ...

Financial Service Rep II

Dublin, CA ยท On-site

$26 - $27/hr

The FSR II is expected to have a high level of professionalism and knowledge to assist members in complex inquiries that include residential, consumer loan inquiries and booking, Retirement ...

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How much do fsr ii jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for fsr ii in the United States is $22.59, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.00 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an FSR II (Field Service Representative II), and why are they important?

To thrive as an FSR II, you need strong technical troubleshooting skills, mechanical aptitude, and typically a relevant associate degree or equivalent field experience. Familiarity with diagnostic tools, service management software, and industry-specific equipment is often required, along with certifications like CompTIA A+ or OEM credentials depending on the sector. Outstanding communication, customer service, and problem-solving abilities help build client trust and efficiently address service issues. These skills and qualifications are crucial for ensuring timely, effective technical support and maintaining high customer satisfaction in field service roles.

What is the difference between Fsr Ii vs Customer Service Representative?

AspectFsr IiCustomer Service Representative
Required CredentialsHigh school diploma, relevant certificationsHigh school diploma often sufficient
Work EnvironmentField service, client sites, technical settingsCall centers, retail, office settings
Industry UsageTelecommunications, utilities, technical servicesRetail, banking, telecom, general customer support
Common Search/ComparisonFsr Ii vs Customer Service Representative

The Fsr Ii typically involves technical skills and fieldwork, often requiring certifications, whereas a Customer Service Representative usually works in call centers or retail environments with less technical training. Both roles focus on client interaction but differ in work setting and technical requirements.

What are some common challenges faced by an FSR II when managing client relationships, and how can they be addressed?

An FSR II (Financial Services Representative II) often faces challenges such as handling complex client inquiries, balancing multiple account management tasks, and staying updated with regulatory changes. Building strong communication skills and staying proactive in learning about new financial products can help address these challenges. Collaborating closely with team members and leveraging CRM tools also ensures smoother client interactions and helps maintain high service standards.

What is an FSR II?

An FSR II, or Field Service Representative II, is a mid-level technical professional who provides on-site support, maintenance, and troubleshooting for a company's products or equipment. They are typically responsible for installing, repairing, and servicing products at customer locations, as well as providing training and customer support. The 'II' designation indicates a higher level of experience and responsibility compared to an entry-level FSR I, often requiring more technical knowledge and the ability to handle complex issues independently.
What states have the most Fsr Ii jobs? States with the most job openings for Fsr Ii jobs include:
Infographic showing various Fsr Ii job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 83% Full Time, and 16% Part Time. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $46,982 per year, or $22.6 per hour.

FSR II

Horiba Instruments

West Valley City, UT โ€ข On-site

$35 - $40/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago


Job description

HORIBA Industrial Process & Environmental is an industry leader in providing total solutions for protecting the environment, and for Industrial processing analysis. We believe that our mission is to provide peace of mind, and to maintain safety and contribute to human health through the development of new technology and ideas. We provide a wide range of technologies to measure air, water, process liquids, and soil quality. Thanks to its measurement technologies that comply with environmental regulations in countries around the world, HORIBA contributes to the development of the new energy industry, as well as, environmental conservation.ใ€€

Our North American Industrial Process & Environmental group is searching for an experienced service engineer to support our location in Salt Lake City, UT. The successful candidate will build, install, maintain and repair Raman equipment, primarily in-house and at customer locations, as needed. Will also be able to perform the essential job functions listed below.

Essential Job Functions:

Under general supervision, builds, validates, installs, maintains and repairs HORIBAโ€™s Process Instruments brand of Raman equipment; assists with

Customer support; maintains in-house repair and testing facilities.

  1. Installs, repairs, and maintains HORIBAโ€™s Process Instruments Raman products at customer sites and performs in-house repairs of equipment.
  2. Maintains in-house repair facilities, incl. calibration, repair, and maintenance of Raman spectroscopy analyzers, maintaining test equip.
  3. Provides technical assistance to customers and HORIBAโ€™s Process Instruments depts, including parts and technical question research, and assisting with Requests for Quotations.
  4. Assists with the construction and validation of products, including wiring analyzer boxes, setting up computers, and wiring I/O and AC circuits.
  5. Conduct FAT (Factory Acceptance tests) with the customer before shipping.
  6. Prepare Field Svc Reports for customer invoicing, warranty, labor, and materials charges.
  7. Create and modify electrical schematics and panel layout drawings using AutoCAD.
  8. Interpret technical specifications and translate them into electrical control designs.
  9. Collaborate with engineering and manufacturing to ensure drawing accuracy for production and field use.

Skills/Experience Required:

  1. Bachelorโ€™s degree in a technical area such as an Electrical, Mechanical or Computer Engineering degree or equivalent.
  2. Able to demonstrate knowledge of electronics repair, ability to troubleshoot to component level and electronic test equipment.
  3. Knowledge of analyzers typically found in refineries or chemical plants. Theory of operation, set-up, calibration, repair, diagnosing faults, etc.
  4. Basic knowledge of computer programming, Microsoft products and MATLAB.
  5. Background knowledge of spectroscopy and its principles is a plus. The position also includes responsibilities for generating and updating AutoCAD drawings.
  6. The position often requires work beyond a normal workday or workweek.
  7. Must be able to travel, both domestically and internationally. Must be able to drive an automobile and possess a valid driverโ€™s license; must be able to obtain a passport.

Compensation Package:

HORIBA Instruments offers a competitive compensation package that includes a 401(k) plan with 100% match up to 5%; employee group dental, vision, life, and disability (short and long-term) paid for by the company; medical insurance, family dental and vision insurance, and supplemental life insurance available with reasonable employee contributions; employee assistance program; 11 paid holidays, 3-weeks vacation, and sick time; flexible spending accounts; and educational reimbursement and commuter benefit programs.

If you are an individual with a disability and need accommodation during the application/hiring process, please email PEjobs.US@horiba.com or call (800) 446-7422 Ext 8649 for assistance. HORIBA will provide reasonable accommodations, upon request, to support individuals with disabilities to be able to participate in the hiring process. HORIBA is committed to making our workplace accessible for individuals with disabilities.

Proud to be an Equal Opportunity Employer - EEO/Veteran Status/Disabilities