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Frontline Manager Jobs in Rochester, NY (NOW HIRING)

The Arc

IT Operations Specialist I FT

Rochester, NY

Working in partnership with the organization's third-party Managed IT Services Provider (MSP), this position provides frontline technical support, resolves routine technology issues, coordinates ...

New

Grupo Bimbo

Market Sales Leader Trainee

Rochester, NY · On-site

$63K - $82K/yr

Gain practical exposure to frontline leadership, including coaching practices, performance management, and team engagement. * Utilize sales tools, business reporting, customer insights, and ...

Bimbo Bakeries

Market Sales Leader Trainee

Rochester, NY · On-site

Gain practical exposure to frontline leadership, including coaching practices, performance management, and team engagement. Utilize sales tools, business reporting, customer insights, and performance ...

New

ABM

Night Janitorial Manager

Rochester, NY · On-site

$28.21/hr

Whether you're looking for a frontline or professional position, you can find post-military career ... Experience in facility services or building management is desired * Must have working knowledge of ...

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All JobsFrontline JobsFrontline Manager JobsFrontline Manager Jobs in Rochester, NY

Frontline Manager information

See Rochester, NY salary details

$24.2K

$58.7K

$114.5K

How much do frontline manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for frontline manager in Rochester, NY is $58,732.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,400.00 and $67,600.00 per year, depending on experience, location, and employer.

What is a frontline manager?

Frontline Managers are supervisors who oversee the daily operations and performance of employees directly involved in producing goods or delivering services. They are typically responsible for managing teams, handling schedules, ensuring productivity, and addressing any issues that arise on the front lines of an organization. Frontline Managers play a crucial role in implementing company policies, maintaining quality standards, and serving as a link between upper management and employees. Their leadership and problem-solving skills have a direct impact on team morale and operational efficiency.

What does a frontline manager do?

Frontline Managers play a pivotal role in guiding teams to meet operational goals by providing direct supervision, coaching, and real-time feedback. They address daily challenges such as managing staffing levels, resolving conflicts, and ensuring adherence to company policies and quality standards. Effective Frontline Managers foster open communication, prioritize team morale, and serve as a bridge between upper management and frontline employees. This hands-on involvement helps them quickly identify issues, implement solutions, and drive continuous improvement within their teams.

What are the key skills and qualifications needed to thrive as a frontline manager?

To thrive as a Frontline Manager, you need strong leadership, organizational, and problem-solving skills, often supported by experience in supervising teams or a relevant degree. Familiarity with workforce management systems, scheduling software, and reporting tools is commonly required. Excellent communication, conflict resolution, and motivational abilities are standout soft skills in this role. These competencies are vital for effectively managing daily operations, driving team performance, and ensuring organizational goals are met.

What is the difference between Frontline Manager vs Supervisor?

AspectFrontline ManagerSupervisor
CredentialsTypically requires a high school diploma or equivalent; some roles prefer associate or bachelor’s degreeUsually requires a high school diploma; some positions may need certifications
Work EnvironmentOversees teams, manages operations, and interacts with multiple departmentsDirectly supervises staff, ensures daily tasks are completed
Industry UsageCommon in retail, manufacturing, hospitality, and healthcareWidely used across similar industries for team oversight

Frontline Managers and Supervisors both oversee staff and ensure operational efficiency. However, Frontline Managers often have broader responsibilities, including strategic planning and cross-department coordination, while Supervisors focus more on direct supervision and task completion. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Frontline Manager jobs in Rochester, NY?

For Frontline Manager jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Frontline Manager jobs in Rochester, NY look for?

The top searched job categories for Frontline Manager jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Frontline Manager jobs?

Cities near Rochester, NY with the most Frontline Manager job openings:

Frontline Manager jobs near you
Infographic showing various Frontline Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 14% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $58,747 per year, or $28.2 per hour.

Guest Services Manager

Strong National Museum

Rochester, NY • On-site

$23 - $25/hr

Full-time

Posted 11 days ago

Job description

Lead the Frontline of Fun: Guest Services Manager

At The Strong, we create extraordinary, unforgettable experiences for guests of all ages. Behind every smiling face, interactive exhibit, and bustling gallery is a dedicated team of frontline hosts—and an exceptional leadership opportunity for an inspiring, guest-focused manager. 

We are seeking 3 Guest Service Managers to work side by side with our team, overseeing day-to-day operations across Admissions, Galleries and Exhibits, and Ropes Courses while upholding our highest standards of hospitality. 

Why This Role?

You will be the heart of our floor operations. Working directly alongside a passionate, energetic team, you’ll help guide daily host schedules, mentor staff, celebrate team achievements, and ensure our guests enjoy world-class service from the moment they step through our doors. 

What You Bring:

  • Hands-On Leadership: Experience coaching, scheduling, and empowering teams in a high-volume, dynamic environment. 
  • Steadfast Reliability: Exceptional schedule dependability, schedule flexibility, and a strong work ethic. 
  • Engaging Presence: A warmth, patience, and passion for creating welcoming spaces for diverse audiences. 
  • Proven Conflict Resolution: A track record of turning non-routine guest concerns into positive, memorable service recoveries with poise and empathy. 


If you are a driven guest champion and agile problem solver eager to join a vibrant, play-filled organization with an international reputation, we’d love to hear from you!

Apply