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Frontline Benefits Jobs (NOW HIRING)

Securitas Services

Frontline Capability Lead

Charlotte, NC · On-site

$85K - $90K/yr

Frontline Capability Lead Reports to: Senior Director, Talent Development Location: Preferred to be ... Compensation & Benefits Depending on experience, Securitas will offer $85,000-$90,000 annually. You ...

Clarvida

Frontline Supervisor

Auburn, PA

$18.56/hr

Frontline Supervisor Location: Pennsylvania (On-site) Employment Type: Full-time Salary: $18.56/hr ... Compensation & Benefits Full-time Employees: ● Paid vacation (increases with tenure) ● Separate ...

Clarvida

Frontline Supervisor

Lavelle, PA

$18.56/hr

Frontline Supervisor Location: Pennsylvania (On-site) Employment Type: Full-time Salary: $18.56/hr ... Compensation & Benefits Full-time Employees: ● Paid vacation (increases with tenure) ● Separate ...

Clarvida - Pennsylvania

Frontline Supervisor

Ashland, PA · On-site

$18.56/hr

Frontline Supervisor Location: Pennsylvania (On-site) Employment Type: Full-time Salary: $18.56/hr ... Compensation & Benefits Full-time Employees: Paid vacation (increases with tenure) Separate sick ...

Clarvida

Frontline Supervisor

Ashland, PA

$18.56/hr

Frontline Supervisor Location: Pennsylvania (On-site) Employment Type: Full-time Salary: $18.56/hr ... Compensation & Benefits Full-time Employees: ● Paid vacation (increases with tenure) ● Separate ...

Clarvida

Frontline Supervisor

Schuylkill Haven, PA

$18.56/hr

Frontline Supervisor Location: Pennsylvania (On-site) Employment Type: Full-time Salary: $18.56/hr ... Compensation & Benefits Full-time Employees: ● Paid vacation (increases with tenure) ● Separate ...

Clarvida - Pennsylvania

Frontline Supervisor

Auburn, PA

$18.56/hr

Frontline Supervisor Location: Pennsylvania (On-site) Employment Type: Full-time Salary: $18.56/hr ... Compensation & Benefits Full-time Employees: Paid vacation (increases with tenure) Separate sick ...

Clarvida

Frontline Supervisor

Pottsville, PA

$18.56/hr

Frontline Supervisor Location: Pennsylvania (On-site) Employment Type: Full-time Salary: $18.56/hr ... Compensation & Benefits Full-time Employees: ● Paid vacation (increases with tenure) ● Separate ...

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Frontline Benefits information

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$10

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$25

How much do frontline benefits jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for frontline benefits in the United States is $18.13, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.19 per hour, depending on experience, location, and employer.

What are Frontline Benefits?

Frontline Benefits typically refer to the employee benefits and support programs offered to frontline workers, such as those in healthcare, retail, hospitality, and other essential service roles. These benefits can include health insurance, paid time off, mental health support, retirement plans, and sometimes additional perks like tuition reimbursement or childcare assistance. The goal is to support the well-being and job satisfaction of employees who interact directly with customers or provide critical services. Employers may customize frontline benefits to address the unique challenges and needs of these essential workers.

What are the key skills and qualifications needed to thrive as a Frontline Benefits specialist?

To thrive as a Frontline Benefits Specialist, you need a solid understanding of employee benefits programs, insurance policies, and relevant regulations, often supported by a bachelor’s degree in human resources or a related field. Familiarity with HRIS systems, benefits administration software, and compliance tools like COBRA and ACA trackers is typically required. Strong interpersonal skills, attention to detail, and problem-solving abilities help you effectively communicate with employees and resolve complex benefits issues. These skills ensure accurate benefits administration, employee satisfaction, and regulatory compliance in a fast-paced HR environment.

What are some common challenges faced by professionals in Frontline Benefits roles, and how can they be addressed?

Professionals in Frontline Benefits roles often encounter challenges such as keeping up with rapidly changing benefits regulations, communicating complex information to employees, and ensuring high levels of employee engagement. To address these, it's important to stay informed through continuous learning and regular training. Building strong relationships with team members and leveraging technology to streamline communication can also help ensure that employees fully understand their benefits and feel supported throughout the process.

What is the difference between Frontline Benefits vs Customer Service Representative?

AspectFrontline BenefitsCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; sometimes certifications in benefits administrationHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice settings, call centers, or client sites; focus on benefits administrationCall centers, retail, or office environments; focus on customer interaction
Employer & Industry UsageInsurance companies, HR departments, government agenciesRetail, telecommunications, financial services, and other customer-facing industries

While both roles involve interacting with clients and providing assistance, Frontline Benefits primarily focuses on benefits administration and insurance-related support, whereas Customer Service Representatives handle general customer inquiries across various industries. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

More about Frontline Benefits jobs

What cities are hiring for Frontline Benefits jobs?

Cities with the most Frontline Benefits job openings:

What states have the most Frontline Benefits jobs?

States with the most job openings for Frontline Benefits jobs include:

What job categories do people searching Frontline Benefits jobs look for?

The top searched job categories for Frontline Benefits jobs are:

Frontline Benefits jobs near you
Infographic showing various Frontline Benefits job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, and 5% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $37,719 per year, or $18.1 per hour.

Frontline Capability Lead

Charlotte, NC • On-site

Securitas
Investigation and Physical Security Services • 10K+ employees

6.0

Company rating: 6.0 out of 10

Based on 1,000 frontline employees who took The Breakroom Quiz

63rd of 118 rated security

People enjoy working here

Recommended by students

Paid breaks

Learn more about Securitasexternal

$85K - $90K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Frontline Capability Lead 

Reports to: Senior Director, Talent Development 

Location: Preferred to be based in Charlotte, NC / Open to location

JOB SUMMARY 

This role develops and maintains the standards, frameworks, and learning solutions that enhance officer and supervisor effectiveness while ensuring consistent, scalable capability development aligned with business priorities. The role serves as the enterprise subject matter expert for frontline capability and enables execution through regional and operational teams while supporting national or multi-regional client specific facilitation needs as required. 

 SPECIFIC DUTIES 

  • Design and maintain enterprise programs, playbooks, facilitator guides, learning pathways, and digital assets aligned to frontline capability. 
  • Own enterprise design standards, learning architecture, and development frameworks for frontline and first line leader capability, including instructor led, virtual, blended, GCA / multi-regional client specific, and regulatory training solutions.  
  • Own the design standards for GCA and multi-regional client specific frontline development to ensure alignment with enterprise capability expectations.  
  • Enable scalable delivery through regional and operational teams while providing facilitation support for GCA, and multi-regional client specific frontline programs as needed.  
  • Ensure frontline capability strategies support retention, client experience, workforce readiness, and operational performance.  
  • Govern the lifecycle of frontline content in partnership with Digital Learning, including creation, maintenance, and retirement.  
  • Establish quality assurance and measurement processes to evaluate program effectiveness, monitor field impact, and drive continuous improvement using performance data, client feedback, and operational insights. 

 Compensation & Benefits 

Depending on experience, Securitas will offer $85,000-$90,000 annually. You’ll also receive a great benefit package that includes: 

  • Medical, dental, vision, and life insurance 
  • 10 accrued vacation days, 4 personal holidays, 6 sick days 
  • 401(k) with company match 

Company Website: https://www.securitasinc.com 

Securitas is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic. 

#AF-SSTA

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.

Benefits include: 
  • Retirement plan
  • Employer-provided medical and dental coverage
  • Company-paid life insurance
  • Voluntary life and disability insurance
  • Employee assistance plan
  • Securitas Saves discount program
  • Paid holidays
  • Paid time away from work

Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.
Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.

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