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Frontdoor Jobs (NOW HIRING)

Sr. Incident Response Engineer (Remote)

$117K - $160K/yr

Overview Frontdoor is reimagining how homeowners maintain and repair their most valuable asset - their home. As the parent company of two leading brands, we bring over 50 years of experience in ...

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Frontdoor information

What are some typical challenges faced by Frontdoor customer service representatives, and how can they effectively manage them?

Frontdoor customer service representatives often handle a high volume of calls and must resolve complex home service issues efficiently. A common challenge is managing customer expectations while coordinating with service professionals and ensuring timely resolutions. To succeed, representatives need strong communication and problem-solving skills, as well as the ability to stay calm under pressure. Building rapport with customers and leveraging internal resources or knowledge bases can help manage difficult situations and deliver a positive customer experience.

How much do Frontdoor careers pay?

Salaries for Frontdoor careers vary depending on the role, experience, and location, but entry-level positions typically start around $15 to $20 per hour, with more experienced roles paying higher. Customer service and repair technician roles are common, often requiring skills in home repair or customer support. Compensation may also include benefits such as health insurance and paid time off.

What job makes $10,000 a month without a degree?

High-paying sales roles, such as real estate brokers or insurance agents, can earn $10,000 or more monthly through commissions and performance. Skilled trades like commercial plumbing or electrical work, especially with experience and certifications, can also reach this income level without a college degree.

What is a Frontdoor job?

A Frontdoor job typically refers to a customer service or support position at Frontdoor, Inc., a company specializing in home service plans and solutions. Employees in these roles handle customer inquiries, schedule home repairs, and coordinate with service providers to resolve issues efficiently. The role often requires strong communication skills, problem-solving abilities, and a customer-focused attitude. Working at Frontdoor can include remote or in-office positions, depending on the specific job and location. These jobs are ideal for individuals who enjoy helping others and can manage multiple tasks in a fast-paced environment.

What is the difference between Frontdoor vs Handyman?

AspectFrontdoorHandyman
Credentials/CertificationsTypically requires licensing or certification for specific servicesUsually no formal certifications required
Work EnvironmentResidential and commercial properties, often scheduled appointmentsVaried settings, often small repair or maintenance tasks
Employer/Industry UsageUsed by home service companies, property managers, and contractorsCommonly self-employed or small business operators
Search/Comparison IntentPeople seeking professional, reliable home repair servicesIndividuals looking for quick, small-scale repairs or maintenance

Frontdoor professionals typically require certifications and work in structured environments, providing comprehensive home repair services. Handymen often operate with minimal certifications, handling smaller tasks in various settings. Both serve the home maintenance industry but differ in credentials, scope, and work environment.

What jobs pay $400 an hour?

High-paying jobs that can reach $400 an hour include specialized roles such as experienced surgeons, anesthesiologists, corporate lawyers, and certain high-level consultants or contractors. These positions typically require advanced education, extensive experience, and often involve working in high-stakes or niche environments. Freelance or consulting work in fields like IT, finance, or engineering may also command such rates for highly skilled professionals.

Is Frontdoor a good company to work for?

Frontdoor offers roles such as customer service and repair technicians, often providing training and opportunities for advancement. The company emphasizes a collaborative work environment and values skills in home repair and customer service. Employee reviews vary, so researching specific roles and locations can provide more detailed insights.

What are the key skills and qualifications needed to thrive as a Frontdoor Customer Service Representative, and why are they important?

To thrive as a Frontdoor Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and basic computer applications is typically required. Exceptional patience, active listening, and the ability to remain calm under pressure help individuals excel in customer interactions. These skills ensure efficient resolution of customer issues and contribute to overall customer satisfaction and company reputation.
What cities are hiring for Frontdoor jobs? Cities with the most Frontdoor job openings:
What states have the most Frontdoor jobs? States with the most job openings for Frontdoor jobs include:
Infographic showing various Frontdoor job openings in the United States as of June 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 60% Physical, 4% Hybrid, and 36% Remote job distribution.
Outbound Renewal Sales Associate - 100% Remote

Outbound Renewal Sales Associate - 100% Remote

Frontdoor, Inc.

Remote

$18.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 19 days ago


Job description

Overview
Frontdoor is reimagining how homeowners maintain and repair their most valuable asset - their home. As the parent company of two leading brands, we bring over 50 years of experience in providing our members with comprehensive options to protect their homes from costly and unexpected breakdowns through our extensive network of pre-qualified professional contractors. American Home Shield, the category leader in home service plans with approximately two million members, gives homeowners budget protection and convenience, covering up to 23 essential home systems and appliances. Frontdoor is a cutting edge, one-stop app for home repair and maintenance. Enabled by our Streem technology, the app empowers homeowners by connecting them in real time through video chat with pre-qualified experts to diagnose and solve their problems. The Frontdoor app also offers homeowners a range of other benefits including DIY tips, discounts and more. For more information about American Home Shield and Frontdoor, please visit frontdoorhome.com .
Responsibilities
Summary (100-200 words): Performs data entry of home warranty contracts and information into the computer system. Generates new customer sales and upsells current member contracts. Places outbound product awareness calls to contract owners and assist with Home Service Plan renewals.
Responsibilities:
• Place outbound telephone calls to renew home service plans.
• Promotes the benefits, coverage, and terms of products to potential customers.
• Converts sales opportunities to assist with company monthly sales goals.
• Upholds the high standards, guidelines, policies and procedures, especially when interacting with customers.
• Acquires and maintains knowledge and understanding of product coverage for application in every business transaction.
• Utilizes all available resources and maintains knowledge of all business unit policies, procedures and programs; completes required continuing education courses.
• May assume other duties as applied.
Qualifications
Required Skills:
• Math skills
• Knowledge of contract coverage, including systems and appliances
• Knowledge of business unit policies and procedures
• Computer skills (Microsoft Word, Excel, Outlook)
• Attention to detail
• Multi-tasking
• Adapt to a fast-paced environment
Physical Role Requirements: Be seated at a computer intermittently for up to eight hours a day. Move up to 10 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects. Sitting for long periods of time while using office equipment such as computers and phones. Repetitive motions using hands and digits; such as movement of wrists, hands and fingers while picking, pinching and typing during your normal working environment.
Minimum Education, Licensure and Professional Certification requirements: High school diploma or equivalent required
Minimum Experience required (number of years necessary to perform role): 1+ years of sales experience required
Other/State Specific
This role pays $18.50/hr, and your actual base pay will depend on your skills, qualifications, responsibilities, experience, and location.
At Frontdoor certain roles are eligible for additional rewards and incentives. Speak directly to your recruiter to learn more.
Our approach to benefits is holistic, and includes health, wellbeing and financial components including: insurance for medical/pharmacy, dental, vision, life, and disability, weight loss and smoking cessation programs, matching 401(k) and ability to participate in our employee stock purchase plan.
Learn more aboutbenefits (https://frontdoor.jobs/benefits/) at Frontdoor.
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Job Locations US
ID 2026-4089
Category Sales
Type Full Time
Company AHS American Home Shield Corp