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Front Office Operations Manager Jobs in Rochester Hills, MI

MI REMODELERS

Be Seen First

Office & Sales Operations Manager

Rochester, MI · On-site

$55K - $70K/yr

OFFICE & OPERATIONS MANAGER Location: Rochester, MI Job Type: Full-Time, In-Office Compensation: $55,000-$70,000 per year (based on experience) plus performance bonuses ABOUT MI REMODELERS MI ...

Athletico

Front Office Coordinator - Livonia, MI

Livonia, MI · On-site

$15.50 - $20/hr

This role reports directly to the Clinic Manager and collaborates closely with clinical teams ... Collaborate with Patient Experience Specialists (PES), Billing, and Clinical Operations teams to ...

Spire Hospitality

Front Office Director

Detroit, MI · On-site

Company Overview SPIRE Hospitality is a management company specializing in creating memorable guest ... This role will provide amazing guest service while maintaining the full operational functionality ...

Spire Hospitality

Front Office Director

Detroit, MI · On-site

Company Overview SPIRE Hospitality is a management company specializing in creating memorable guest ... This role will provide amazing guest service while maintaining the full operational functionality ...

Spire Hospitality

Front Office Director

Detroit, MI · On-site

Company Overview SPIRE Hospitality is a management company specializing in creating memorable guest ... This role will provide amazing guest service while maintaining the full operational functionality ...

Spire Hospitality

Front Office Director

Detroit, MI · On-site

Company Overview SPIRE Hospitality is a management company specializing in creating memorable guest ... This role will provide amazing guest service while maintaining the full operational functionality ...

Ban R Barbat, DDS

Dental Front Office

Shelby Township, MI · On-site

$22 - $25/hr

... Front-Office Professional Wanted Established, family-focused dental practice in Shelby Charter ... management software Responsibilities * Greet and check patients in and out * Answer phones and ...

Ban R Barbat, DDS

Dental Front Office

Utica, MI

$22 - $25/hr

... Front-Office Professional Wanted Established, family-focused dental practice in Shelby Charter ... management software Responsibilities * Greet and check patients in and out * Answer phones and ...

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All JobsFront Office Operations JobsFront Office Operations Manager JobsFront Office Operations Manager Jobs in Rochester Hills, MI

Front Office Operations Manager information

See Rochester Hills, MI salary details

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How much do front office operations manager jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for front office operations manager in Rochester Hills, MI is $21.85, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $25.43 per hour, depending on experience, location, and employer.

What is a front office operations manager?

Front Office Operations Managers oversee the daily operations of a business’s front office, typically in industries such as hospitality, healthcare, or corporate environments. Their responsibilities include managing front desk staff, ensuring excellent customer service, handling guest or client complaints, and coordinating with other departments to maintain smooth operations. They often implement procedures, train employees, and monitor performance to uphold company standards. Strong communication, organizational, and leadership skills are essential for this role.

How does a front office operations manager typically collaborate with other departments to ensure smooth guest experiences?

A Front Office Operations Manager works closely with housekeeping, maintenance, and food and beverage teams to coordinate guest services and resolve any issues quickly. Regular communication with these departments is essential, often through daily briefings or meetings, to align on guest arrivals, special requests, and room readiness. This collaborative approach helps address challenges such as overbooking, last-minute changes, or guest complaints efficiently, ensuring a seamless experience for all guests.

What are the key skills and qualifications needed to thrive as a front office operations manager, and why are they important?

To thrive as a Front Office Operations Manager, you need expertise in front office procedures, staff supervision, and customer service, usually backed by a degree in hospitality or business management. Familiarity with property management systems (PMS) such as Opera or Amadeus, as well as proficiency in reservation software and Microsoft Office, is typically required. Exceptional communication, leadership, and problem-solving abilities help you manage teams and resolve guest concerns effectively. These skills ensure smooth front office operations, enhance guest satisfaction, and support overall business success.

What is the difference between Front Office Operations Manager vs Front Desk Supervisor?

AspectFront Office Operations ManagerFront Desk Supervisor
ResponsibilitiesOversees overall front office functions, manages staff, and ensures guest satisfactionSupervises front desk staff, handles guest check-ins/outs, and manages daily operations
CredentialsTypically requires hospitality management experience, relevant certifications, and leadership skillsOften requires customer service experience and hospitality knowledge
Work EnvironmentOffice setting within hotels or resorts, overseeing multiple departmentsFront desk area, interacting directly with guests
Common UsageUsed in larger hotels or resorts with multiple departmentsCommon in smaller hotels or properties with a single front desk

The Front Office Operations Manager focuses on managing the entire front office department, including staff and operations, while the Front Desk Supervisor primarily oversees guest interactions and daily front desk activities. Both roles require hospitality experience, but the manager position involves broader responsibilities and strategic oversight.

How much is the salary of a front office operations manager?

The salary of a front office operations manager typically ranges from $45,000 to $80,000 annually, depending on experience, location, and the size of the organization. In larger hotels or corporate settings, salaries can exceed this range, and additional benefits may be included.

What job categories do people searching Front Office Operations Manager jobs in Rochester Hills, MI look for?

The top searched job categories for Front Office Operations Manager jobs in Rochester Hills, MI are:

What cities near Rochester Hills, MI are hiring for Front Office Operations Manager jobs?

Cities near Rochester Hills, MI with the most Front Office Operations Manager job openings:

Front Office Operations Manager jobs near you
Infographic showing various Front Office Operations Manager job openings in Rochester Hills, MI as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $45,449 per year, or $21.9 per hour.

Office & Sales Operations Manager

MI REMODELERS

Rochester, MI • On-site

$55K - $70K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

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Job description

OFFICE & OPERATIONS MANAGER

Location: Rochester, MI

Job Type: Full-Time, In-Office

Compensation: $55,000–$70,000 per year (based on experience) plus performance bonuses

ABOUT MI REMODELERS

MI Remodelers is seeking a motivated Office & Operations Manager to help drive company growth by improving systems, supporting daily operations, and strengthening business processes. This position plays a vital role in ensuring success across customer service, project coordination, office management while working closely with company leadership.

This position is ideal for someone who enjoys solving problems, improving processes, managing multiple priorities, and helping a team operate at a high level. You'll work directly with company leadership to streamline systems, improve customer experiences, support sales operations, and keep projects moving efficiently.

If you thrive in a fast-paced environment and enjoy wearing multiple hats, we'd love to meet you.

What You'll Do

Sales Operations & Systems Management

  • Become proficient in JobTread and GoHighLevel (GHL) to support daily operations.
  • Maintain accurate customer, lead, and project data within company CRM systems.
  • Monitor workflows and identify opportunities to improve efficiency and customer experience.

Office Administration & Leadership Support

  • Manage calendars and schedules.
  • Maintain company records and documentation.
  • Track office projects and follow up on action items.

Customer Experience

  • Provide exceptional support to current and prospective customers.
  • Handle incoming customer inquiries and resolve issues professionally.
  • Assist customers throughout the remodeling process.
  • Ensure timely communication between customers and internal departments.

Project & Permit Coordination

  • Submit permit applications and communicate with local municipalities.
  • Track permit status and maintain permit records.
  • Coordinate with project managers to ensure projects remain on schedule.

Fleet & Office Management

  • Track registrations, inspections, and service appointments.
  • Manage office inventory and supply ordering.
  • Maintain organized office systems and procedures.

Qualifications Required:

  • 3+ years of experience in office management, operations, administration, sales support, or a related role in an in-home sales/remodeling company.
  • Strong organizational and multitasking skills.
  • Excellent written and verbal communication skills.
  • High attention to detail and follow-through.
  • Strong problem-solving abilities.

Preferred Qualifications

  • Experience with JobTread and GoHighLevel (GHL).
  • Strong technology aptitude and the ability to quickly learn new software and digital tools.
  • Experience creating workflows, automations, reporting dashboards, and operational processes.
  • Experience in the home remodeling, construction, home services, or project management industries.
  • Ability to identify inefficiencies and recommend process improvements.
  • Experience coordinating multiple projects, schedules, and priorities in a fast-paced environment.

What Success Looks Like

  • Leadership calendars run smoothly.
  • Customers receive outstanding service and communication.
  • Permits are submitted accurately and on time.
  • Sales and operational systems become more efficient.
  • Office operations remain organized and proactive.
  • Team members have the support they need to succeed.

Benefits

  • Competitive compensation
  • Paid holidays
  • Paid time off
  • Growth opportunities
  • Professional development
  • Supportive team environment
  • Opportunity to help shape company systems and processes

Company Description

MI Remodelers is a fast-growing home remodeling company committed to delivering exceptional customer experiences and quality craftsmanship. We believe in integrity, accountability, continuous improvement, and supporting our team members' success.
Ready to make an impact? Apply today and help us build the next phase of growth at MI Remodelers.