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Front Office Manager Jobs in Rochester Hills, MI

Extreme Loans

Front Office Manager

Southfield, MI

$19 - $24/hr

In this dual-impact role, you will be the face of our company at the front desk--greeting clients and partners with energy--while managing critical back-office operations. From coordinating licensing ...

rftsearchgroup

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Controller/Front Office Manager

Farmington Hills, MI · On-site

$75K - $85K/yr

Our client, an industrial safety compliance company, is looking for a Controller/Front Office Manager for their small but established company in Farmington Hills! The primary function of the role ...

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All JobsFront Office JobsFront Office Manager JobsFront Office Manager Jobs in Rochester Hills, MI

Front Office Manager information

See Rochester Hills, MI salary details

$11

$21

$34

How much do front office manager jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for front office manager in Rochester Hills, MI is $21.85, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $25.43 per hour, depending on experience, location, and employer.

What is a front office manager?

As a front office manager, you are responsible for overseeing the daily operations of the front office of a company or organization, and ensuring that staff perform their duties in an appropriate manner. You typically have supervisory responsibilities over other employees working in the front office. Other specific duties vary from office to office depending on the needs of the business. Additional duties could include accounting, hospitality, records management, important document creation and customer service functions.

What are the responsibilities of a front office manager?

A Front Office Manager is responsible for overseeing the daily operations of a hotel's front desk and reception area. Their duties include managing front desk staff, handling guest check-ins and check-outs, resolving customer complaints, and ensuring a smooth and welcoming experience for guests. They also coordinate with other departments, manage reservations, and may be involved in training staff and maintaining hotel policies. Effective communication, organizational skills, and a customer-focused attitude are essential for this role.

What are the key skills and qualifications needed to thrive as a front office manager?

To thrive as a Front Office Manager, you need expertise in customer service, organizational management, and a background in hospitality, often supported by a relevant degree or diploma. Familiarity with property management systems (PMS), reservation software, and proficiency in office applications are typically required. Exceptional interpersonal skills, leadership, and problem-solving abilities help you stand out in this role. These skills are essential to ensure smooth front desk operations, enhance guest satisfaction, and lead a cohesive team in hospitality environments.

How does a front office manager typically collaborate with other hotel departments to ensure smooth guest experiences?

Front Office Managers work closely with housekeeping, maintenance, and food & beverage teams to coordinate guest services and resolve issues quickly. They communicate guest preferences, special requests, and feedback to ensure all departments are aligned on delivering exceptional service. Regular meetings and daily briefings are common, allowing managers to anticipate busy periods, address challenges, and foster a team-oriented environment. This cross-departmental collaboration is essential for handling high occupancy, special events, and ensuring guest satisfaction.

What is the difference between Front Office Manager vs Reception Supervisor?

AspectFront Office ManagerReception Supervisor
CredentialsHospitality management experience, often a degree or certificationCustomer service experience, sometimes hospitality-related training
Work EnvironmentOversees entire front desk operations, manages staffSupervises front desk staff, handles guest issues
Employer & IndustryHotels, resorts, hospitality industryHotels, hospitality industry
Common Search/ComparisonYesYes

The Front Office Manager typically oversees all front desk operations, manages staff, and ensures guest satisfaction. The Reception Supervisor focuses on supervising reception staff and handling guest inquiries. While both roles require customer service skills and hospitality knowledge, the Front Office Manager has broader responsibilities and often more experience or credentials.

How much do front office managers make in the US?

Front Office Managers in the US typically earn a median annual salary of around $50,000 to $70,000, depending on experience, location, and the size of the organization. Salaries can vary widely, with some earning over $80,000 in high-demand markets or larger establishments. The role often requires strong organizational and customer service skills, and may include benefits such as bonuses or health insurance.

Is a front office manager a stressful job?

A front office manager often faces stress due to managing guest relations, staff coordination, and handling complaints in a fast-paced environment. The role requires strong organizational and communication skills, and working hours can include evenings and weekends, which may contribute to job stress.
More about Front Office Manager jobs

What are the most commonly searched types of Front Office jobs in Rochester Hills, MI?

The most popular types of Front Office jobs in Rochester Hills, MI are:

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For Front Office Manager jobs in Rochester Hills, MI, the most frequently searched job titles are:

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The top searched job categories for Front Office Manager jobs in Rochester Hills, MI are:

What cities near Rochester Hills, MI are hiring for Front Office Manager jobs?

Cities near Rochester Hills, MI with the most Front Office Manager job openings:

Front Office Manager jobs near you
Infographic showing various Front Office Manager job openings in Rochester Hills, MI as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $45,449 per year, or $21.9 per hour.

Front Office Manager

Extreme Loans

Southfield, MI

$19 - $24/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago

Job description

About the Role


Extreme Loans is looking for a sharp, proactive, and welcoming Office Manager to keep our headquarters running like a well-oiled machine. In this dual-impact role, you will be the face of our company at the front desk—greeting clients and partners with energy—while managing critical back-office operations.

From coordinating licensing (NMLS) and processing new hire onboarding to managing vendor payments and keeping the office stocked, you will be the central hub that supports our team's growth and daily success.


Key Responsibilities


1. Front Desk & Office Environment

  • First Impressions: Act as the face of Extreme Loans; warmly greet clients, appraisers, and visiting partners, maintaining a professional and energetic front-desk presence.
  • Facilities & Inventory: Oversee daily office operations, sort mail, and proactively manage inventory and orders for office supplies, snacks, and tech essentials.


2. HR Support & Onboarding Coordination

  • New Hire Integration: Partner with leadership to initiate background checks, prepare compensation plans, new hire agreements, and distribute employee handbooks.
  • Tech & Account Provisioning: Set up essential digital accounts for incoming team members, including company emails, LODA (internal systems), and credit soft-pull access.
  • Team Documentation: Maintain secure, organized personnel files and ensure all internal agreements are signed and up to date.


3. Licensing & Compliance Admin

  • NMLS Management: Assist with tracking, updating, and maintaining state licensing and NMLS filings for our loan officers.
  • Compliance Tracking: Ensure required continuing education hours and annual renewals are tracked and completed on time.


4. Timekeeping & Basic Accounts Payable

  • Time Cards: Manage and verify weekly time cards for hourly staff to ensure accurate payroll processing.
  • Appraiser Payments: Coordinate and process timely payments to external appraisers, keeping clean financial records and resolving billing discrepancies.


Qualifications & Skills


  • Experience: experience in office management, administrative support, or HR operations (mortgage, real estate, or financial services experience is a major plus).
  • Tech Savvy: Comfortable learning new software; familiarity with Google Workspace/MS Office, email administration, and mortgage-related platforms is highly desired.
  • Unmatched Organization: A natural multitasker who handles sensitive HR data and financial details with absolute discretion and accuracy.
  • Communication: Exceptional interpersonal skills—you are friendly, assertive when needed, and write clear, professional emails.


Compensation & Benefits

  • Competitive Pay: $19-24+ per hour (commensurate with experience).
  • Health & Wellness: Comprehensive medical, dental, and vision insurance plans available.
  • Paid Time Off: Generous PTO package plus paid national holidays.
  • Retirement Planning: 401(k) retirement plan options.