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Front Office Operations Manager Jobs in Kentucky

The Brown Hotel

Front Office Supervisor

Louisville, KY · On-site

A career as a front office supervisor can lead to various management positions within the hotel industry, such as front office manager, director of rooms, or even hotel operations manager. Education ...

Kerzner International

$60 - $90/hr

Manage daily Front Office operations while maintaining service standards and operational efficiency * Ensure rooms are accurately assigned based on reservations, room categories, and guest ...

New

Great Expressions

$54 - $66/hr

Career path for advancement and regular mentorship sessions with your Area Manager, Dental Office Operations * Basic Life (up to $50k at no cost) and AD&D Insurance * Optional Short-Term Disability ...

1 Hotels Group

$75 - $80/hr

Our Assistant Front Office Manager will train, supervise and help mentor new hires, setting them up ... Advanced knowledgeable of front office operations, a strong leader and a proven track record in ...

New

Marriott

Front Desk Manager

Alexandria, KY · On-site

$16 - $20.75/hr

This role oversees the daily operation of the Front Office department, drives guest satisfaction, and ensures efficient team performance. Key Responsibilities * Manage and supervise the daily Front ...

Soho House & Co.

$65 - $90/hr

The Overnight Front Office Manager oversees all overnight operations for rooms (hotel) and Front Office operations; including Butlers, Receptionists, and Member Services and assisting with managing ...

The Hotel at Avalon

$120 - $170/hr

This position acts as a liaison to outsource the Front Office Management and all aspect of Front Office Operations to ensure profitability, cost controls, and quality standards to ensure total guest ...

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Front Office Operations Manager information

What is a front office operations manager?

Front Office Operations Managers oversee the daily operations of a business’s front office, typically in industries such as hospitality, healthcare, or corporate environments. Their responsibilities include managing front desk staff, ensuring excellent customer service, handling guest or client complaints, and coordinating with other departments to maintain smooth operations. They often implement procedures, train employees, and monitor performance to uphold company standards. Strong communication, organizational, and leadership skills are essential for this role.

How does a front office operations manager typically collaborate with other departments to ensure smooth guest experiences?

A Front Office Operations Manager works closely with housekeeping, maintenance, and food and beverage teams to coordinate guest services and resolve any issues quickly. Regular communication with these departments is essential, often through daily briefings or meetings, to align on guest arrivals, special requests, and room readiness. This collaborative approach helps address challenges such as overbooking, last-minute changes, or guest complaints efficiently, ensuring a seamless experience for all guests.

What are the key skills and qualifications needed to thrive as a front office operations manager, and why are they important?

To thrive as a Front Office Operations Manager, you need expertise in front office procedures, staff supervision, and customer service, usually backed by a degree in hospitality or business management. Familiarity with property management systems (PMS) such as Opera or Amadeus, as well as proficiency in reservation software and Microsoft Office, is typically required. Exceptional communication, leadership, and problem-solving abilities help you manage teams and resolve guest concerns effectively. These skills ensure smooth front office operations, enhance guest satisfaction, and support overall business success.

What is the difference between Front Office Operations Manager vs Front Desk Supervisor?

AspectFront Office Operations ManagerFront Desk Supervisor
ResponsibilitiesOversees overall front office functions, manages staff, and ensures guest satisfactionSupervises front desk staff, handles guest check-ins/outs, and manages daily operations
CredentialsTypically requires hospitality management experience, relevant certifications, and leadership skillsOften requires customer service experience and hospitality knowledge
Work EnvironmentOffice setting within hotels or resorts, overseeing multiple departmentsFront desk area, interacting directly with guests
Common UsageUsed in larger hotels or resorts with multiple departmentsCommon in smaller hotels or properties with a single front desk

The Front Office Operations Manager focuses on managing the entire front office department, including staff and operations, while the Front Desk Supervisor primarily oversees guest interactions and daily front desk activities. Both roles require hospitality experience, but the manager position involves broader responsibilities and strategic oversight.

How much is the salary of a front office operations manager?

The salary of a front office operations manager typically ranges from $45,000 to $80,000 annually, depending on experience, location, and the size of the organization. In larger hotels or corporate settings, salaries can exceed this range, and additional benefits may be included.

What are popular job titles related to Front Office Operations Manager jobs in Kentucky?

For Front Office Operations Manager jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Front Office Operations Manager jobs in Kentucky look for?

The top searched job categories for Front Office Operations Manager jobs in Kentucky are:

What cities in Kentucky are hiring for Front Office Operations Manager jobs?

Cities in Kentucky with the most Front Office Operations Manager job openings:

Front Office Operations Manager jobs near you
Infographic showing various Front Office Operations Manager job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 13% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Front Office Supervisor

The Brown Hotel

Louisville, KY • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Job description

Front Office Supervisor

As the Front Office Supervisor, you will support the daily operations of the front desk, ensuring exceptional service and smooth check-in/check-out experiences. You’ll assist in training and guiding front desk staff, handle guest concerns, and help manage scheduling and shift coverage. Your role is key to maintaining a welcoming and efficient front office environment.

Key Responsibilities
  • You will be the welcoming face of our hotel, ensuring guests have a seamless and enjoyable experience.
  • Your daily tasks will include supervising front desk agents, managing guest reservations, and addressing guest concerns.
  • You will report to the Front Office Manager.
  • A career as a front office supervisor can lead to various management positions within the hotel industry, such as front office manager, director of rooms, or even hotel operations manager.
Education & Experience

Hotel experience is always a plus! Applicants should have: 

  • A combination of education and experience
What You’ll Need to Succeed
  • Eligible to work in the United States
  • Ability to read, write, and communicate effectively in English
  • Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations
  • Availability to work a flexible schedule, including evenings, weekends, and holidays if needed
  • A warm, professional demeanor that reflects HVMG’s Culture of Excellence
Why Our Associates Love HVMG
  • Career growth opportunities across our nationwide portfolio
  • Flexible scheduling 
  • Access up to 40% of your earned wages before payday with PayActive
  • Paid Time Off (PTO) and Paid Holidays
  • Full healthcare benefits: medical, dental, and vision
  • 401(k) with guaranteed 4% match and no vesting period
  • Exclusive hotel and food & beverage discounts
About HVMG

Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field."
We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.

The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.

HVMG  is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

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