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Front Office Associate Jobs in Rochester, MN (NOW HIRING)

Camping World

Receptionist

Oronoco, MN

$14 - $17.56/hr

Coordinate front desk activities including answering and directing incoming phone calls * Track ... MS Office * May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices General ...

CWI

Receptionist

Oronoco, MN · On-site

$14 - $17.56/hr

Coordinate front desk activities including answering and directing incoming phone calls * Track ... MS Office * May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices General ...

Camping World Holdings, Inc.

Receptionist

Oronoco, MN

$14 - $17.56/hr

Coordinate front desk activities including answering and directing incoming phone calls * Track ... MS Office * May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices General ...

Camping World

Receptionist

Oronoco, MN · On-site

$14 - $17.56/hr

Coordinate front desk activities including answering and directing incoming phone calls * Track ... MS Office * May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices General ...

Camping World Holdings, Inc.

Receptionist

Oronoco, MN · On-site

$14 - $17.56/hr

Coordinate front desk activities including answering and directing incoming phone calls * Track ... MS Office * May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices General ...

Extra Space

Assistant Store Manager - 3828

Rochester, MN · On-site

$16 - $18/hr

... office, and the interior and exteriors of the storage building and surrounding areas. * Perform ... Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e.car ...

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Front Office Associate information

See Rochester, MN salary details

$10

$17

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How much do front office associate jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for front office associate in Rochester, MN is $17.31, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $18.80 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Front Office Associate, and why are they important?

To thrive as a Front Office Associate, you need strong organizational skills, attention to detail, and customer service experience, often supported by a high school diploma or equivalent. Familiarity with front desk management software, scheduling systems, and basic office equipment is typically required. Excellent communication, professionalism, and problem-solving abilities help you stand out in this role. These skills ensure efficient operations, positive guest experiences, and effective handling of daily administrative tasks.

What are Front Office Associates?

Front Office Associates are professionals who manage the reception area and serve as the first point of contact for visitors and clients in an organization, typically in hotels, offices, or healthcare facilities. Their responsibilities include greeting guests, answering phone calls, handling reservations, and assisting with administrative tasks. They play a crucial role in ensuring smooth operations and providing excellent customer service. Strong communication, organizational skills, and a friendly demeanor are essential for success in this role.

How does a Front Office Associate typically collaborate with other departments within a hotel or hospitality setting?

Front Office Associates play a key role in coordinating with various hotel departments, such as housekeeping, maintenance, and concierge services, to ensure guest requests and needs are promptly met. They often communicate guest check-in/check-out information, special requests, and feedback to the relevant teams, helping to deliver a seamless guest experience. Effective collaboration and communication skills are essential, as Front Office Associates act as the central point of contact between guests and the hotel's operational departments.

What is the difference between Front Office Associate vs Receptionist?

AspectFront Office AssociateReceptionist
CredentialsHigh school diploma; some roles may require customer service certificationsHigh school diploma; customer service experience often preferred
Work EnvironmentHotels, corporate offices, healthcare facilitiesHotels, clinics, corporate offices
Job ResponsibilitiesCheck-in/out guests, handle reservations, assist with inquiriesAnswer phones, greet visitors, manage appointments

Both roles involve front desk duties, but Front Office Associates often handle more guest services and reservations, especially in hospitality settings, while Receptionists focus on answering calls and greeting visitors. The roles overlap in customer service skills and work environments, but the scope of responsibilities varies based on industry and employer needs.

What Is a Front Office Associate?

Front office associates perform a variety of customer support functions at a business or facility. These types of jobs are often found in healthcare facilities and hotels. As a front office associate, your job duties include answering customer calls, handling customer service questions, and keeping accurate records of visiting customers. The qualifications to become a front office associate include a high school diploma or equivalent.

More about Front Office Associate jobs
What are the most commonly searched types of Front Office jobs in Rochester, MN? The most popular types of Front Office jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Front Office Associate jobs? Cities near Rochester, MN with the most Front Office Associate job openings:
Front Office Associate jobs near you

Front Desk Supervisor - Residence Inn by Marriott

Kahler Hotels LLC

Rochester, MN

$19 - $20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Job description

Overview

The Residence Inn Mayo Clinic Area, part of the renowned Kahler Hospitality Group, is located in the heart of Rochester, MN, offering guests a welcoming and comfortable stay with top-notch service. We pride ourselves on providing a warm and inviting atmosphere, ensuring each guest experiences exceptional hospitality.

Job Summary:We are seeking a dynamic and motivated Front Desk Supervisor to join our team. The Front Desk Supervisor is responsible for overseeing the daily operations of the front desk primarily evenings and weekends, ensuring that all guest services are delivered with the highest level of professionalism and efficiency. This role requires a leader with strong organizational skills, excellent customer service abilities, and a passion for creating memorable guest experiences.

Responsibilities
  • Supervise and support front desk staff, ensuring they provide excellent service to all guests.
  • Manage the daily operations of the front desk, including check-in, check-out, and reservations.
  • Handle guest inquiries, complaints, and requests in a prompt and courteous manner.
  • Train, mentor, and coach front desk associates to maintain high standards of customer service.
  • Monitor and manage room inventory, ensuring maximum occupancy and revenue optimization.
  • Ensure compliance with hotel policies, procedures, and safety standards.
  • Assist with scheduling, payroll, and other administrative duties as needed.
  • Collaborate with other departments to ensure a seamless guest experience.
Qualifications
  • Previous experience in a supervisory role within a hotel or similar environment.
  • Strong leadership and communication skills.
  • Excellent customer service and problem-solving abilities.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Proficient in hotel management software (PMS) and Microsoft Office Suite.
  • Flexibility to work various shifts, including weekends and holidays.
  • High school diploma or equivalent required; a degree in Hospitality Management or related field is preferred.

Compensation Range:

The compensation for this position is $19.00/hour to $20.00/hour based on qualifications and experience.

What we offer:

  • Competitive starting wages
  • Health, Dental, Vision and other benefits available after 60 days
  • DailyPay
  • 401k
  • Paid Training
  • Paid PTO
  • Referral program
  • Discounts at all Kinseth Hotel Corporation hotels and restaurants 
Employment Type: FULL_TIME

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