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Front Office Associate Jobs in Rochester, MN (NOW HIRING)

PEG

Front Office Manager-Hyatt House

Rochester, MN · On-site

They will be responsible for training all front office associates (front desk, night audit, valet, etc.) on hotel policy and procedure, property management system, brand standards and job safety.

Wagner Dental

Front Office Assistant

Rochester, MN · On-site

$16 - $21/hr

Our dental front office associates are the heart of our practice - they are the first and last impressions to be made on our patients. Our front office team plays an essential role in helping the ...

Gen4 Dental

Front Office Assistant

Rochester, MN · On-site

$15.25 - $20.25/hr

Learn more about us at: www.gentlingdental.com Our dental front office associates are the heart of our practice - they are the first and last impressions to be made on our patients. Our front office ...

Gen4 Dental

Front Office Assistant

Rochester, MN · On-site

$15.25 - $20.25/hr

Learn more about us at: www.gentlingdental.com Our dental front office associates are the heart of our practice - they are the first and last impressions to be made on our patients. Our front office ...

Gen4 Dental

Front Office Assistant

Rochester, MN · On-site

$15.25 - $20.25/hr

Learn more about us at: www.gentlingdental.com Our dental front office associates are the heart of our practice - they are the first and last impressions to be made on our patients. Our front office ...

Kahler Hospitality Group

Night Auditor

Rochester, MN

$18 - $20/hr

Perform Front Office Agent duties as needed. Supportive Functions * Review and correct ... During the course of performing the physical demands of this position, associates are expected to ...

Kahler Hotels LLC

Night Auditor

Rochester, MN · On-site

$18 - $20/hr

Perform Front Office Agent duties as needed. Supportive Functions * Review and correct ... During the course of performing the physical demands of this position, associates are expected to ...

Kahler Hotels LLC

Night Auditor

Rochester, MN · On-site

$18 - $20/hr

Perform Front Office Agent duties as needed. Supportive Functions * Review and correct ... During the course of performing the physical demands of this position, associates are expected to ...

Kahler Hotels LLC

Night Auditor

Rochester, MN

$18 - $20/hr

Perform Front Office Agent duties as needed. Supportive Functions * Review and correct ... During the course of performing the physical demands of this position, associates are expected to ...

Kahler Hotels LLC

Night Auditor

Rochester, MN · On-site

$18 - $20/hr

Perform Front Office Agent duties as needed. Supportive Functions * Review and correct ... During the course of performing the physical demands of this position, associates are expected to ...

Kahler Hotels LLC

Night Auditor

Rochester, MN

$18 - $20/hr

Perform Front Office Agent duties as needed. Supportive Functions * Review and correct ... During the course of performing the physical demands of this position, associates are expected to ...

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Front Office Associate information

See Rochester, MN salary details

$10

$17

$23

How much do front office associate jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for front office associate in Rochester, MN is $17.31, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $18.80 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Front Office Associate, and why are they important?

To thrive as a Front Office Associate, you need strong organizational skills, attention to detail, and customer service experience, often supported by a high school diploma or equivalent. Familiarity with front desk management software, scheduling systems, and basic office equipment is typically required. Excellent communication, professionalism, and problem-solving abilities help you stand out in this role. These skills ensure efficient operations, positive guest experiences, and effective handling of daily administrative tasks.

What are Front Office Associates?

Front Office Associates are professionals who manage the reception area and serve as the first point of contact for visitors and clients in an organization, typically in hotels, offices, or healthcare facilities. Their responsibilities include greeting guests, answering phone calls, handling reservations, and assisting with administrative tasks. They play a crucial role in ensuring smooth operations and providing excellent customer service. Strong communication, organizational skills, and a friendly demeanor are essential for success in this role.

How does a Front Office Associate typically collaborate with other departments within a hotel or hospitality setting?

Front Office Associates play a key role in coordinating with various hotel departments, such as housekeeping, maintenance, and concierge services, to ensure guest requests and needs are promptly met. They often communicate guest check-in/check-out information, special requests, and feedback to the relevant teams, helping to deliver a seamless guest experience. Effective collaboration and communication skills are essential, as Front Office Associates act as the central point of contact between guests and the hotel's operational departments.

What is the difference between Front Office Associate vs Receptionist?

AspectFront Office AssociateReceptionist
CredentialsHigh school diploma; some roles may require customer service certificationsHigh school diploma; customer service experience often preferred
Work EnvironmentHotels, corporate offices, healthcare facilitiesHotels, clinics, corporate offices
Job ResponsibilitiesCheck-in/out guests, handle reservations, assist with inquiriesAnswer phones, greet visitors, manage appointments

Both roles involve front desk duties, but Front Office Associates often handle more guest services and reservations, especially in hospitality settings, while Receptionists focus on answering calls and greeting visitors. The roles overlap in customer service skills and work environments, but the scope of responsibilities varies based on industry and employer needs.

What Is a Front Office Associate?

Front office associates perform a variety of customer support functions at a business or facility. These types of jobs are often found in healthcare facilities and hotels. As a front office associate, your job duties include answering customer calls, handling customer service questions, and keeping accurate records of visiting customers. The qualifications to become a front office associate include a high school diploma or equivalent.

More about Front Office Associate jobs
What are the most commonly searched types of Front Office jobs in Rochester, MN? The most popular types of Front Office jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Front Office Associate jobs? Cities near Rochester, MN with the most Front Office Associate job openings:
Front Office Associate jobs near you
Front Office Manager-Hyatt House

Front Office Manager-Hyatt House

PEG

Rochester, MN • On-site

Full-time

Posted 5 days ago

Job description

Description:

The Front Office Manager will oversee the daily tasks of the front desk. They will be responsible for training all front office associates (front desk, night audit, valet, etc.) on hotel policy and procedure, property management system, brand standards and job safety. They will observe interactions of the front office associates, analyze guest feedback and reviews and provide feedback to associates as necessary. They will ensure proper and accurate communication occurs to ensure the team is prepared and knowledgeable of groups or special needs of guests. They will ensure the team is actively engaged by promoting an environment of positivity and recognition.

RESPONSIBILITIES:?

  • Schedules and supervises workload during shifts of front office associates.
  • Trains new employees. Evaluates the job performance if each front office associates and provides coaching when necessary
  • Maintains positive working relationships and communicates with all departments.
  • Collaborates with housekeeping to ensure that accurate room status information is maintained and properly communicated.
  • Resolve guest concerns quickly, efficiently, and courteously.
  • Updates group information. Maintains, monitors, and prepares group requirements. Relays information to appropriate individuals and departments.
  • Works within the allocated budget for the front office.
  • Conducts regularly scheduled meetings of front office team members
  • Prepare and review daily front desk reporting, take action as appropriate to ensure the interests of the hotel and guests are addressed.
  • Ensure implementation and compliance of all company policies and brand standards.
  • Operate all aspects of Front Office computer system, including software maintenance, report generation and analysis, and simple configuration changes.
  • Ensure that employees are, at all times, attentive, friendly, helpful, and courteous to all guests, managers, and other employees.
  • Act as the Manager on Duty, provide guidance and support to all departments in the hotel when required.
  • Maybe required to help in other areas of the hotel on occasion, such as housekeeping, breakfast, or engineering. Perform other duties as requested by management.
  • May be asked to assist in the selection process for new team members.
  • May complete weekly schedules and coordinate absence coverage for front office team members.
Requirements:


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