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Front Office Associate Jobs in Washington (NOW HIRING)

Lodgeworks

Front Office Supervisor

Mclean, VA · On-site

LodgeWorks is actively hiring for a Front Office Supervisor. Who we are LodgeWorks is a privately ... Use hotel communication tools to log and notify fellow associates and supervisors of pertinent ...

Archer

Front Office Supervisor

Mclean, VA · On-site

LodgeWorks is actively hiring for a Front Office Supervisor. Who we are LodgeWorks is a privately ... Use hotel communication tools to log and notify fellow associates and supervisors of pertinent ...

Heihotels

Front Office Manager

Reston, VA

$65K - $72K/yr

Our goal is treat each and every associate like family. We offer free lunch, free parking and ... Monitor and maintain the front office systems and equipment to ensure their optimum performance.

HEI Hotels and Resorts

Front Office Manager

Reston, VA · On-site

$65K - $72K/yr

Our goal is treat each and every associate like family. We offer free lunch, free parking and ... Monitor and maintain the front office systems and equipment to ensure their optimum performance.

Heihotels

Assistant Front Office Manager

Reston, VA · On-site

Our goal is treat each and every associate like family. We offer free lunch, free parking and ... No Overview Assist the Front Office Manager in managing the Front Office operations to achieve ...

Hyatt Place

Front Office Manager

Arlington, VA · On-site

$50K/yr

LodgeWorks is actively hiring for a Front Office Manager Who we are LodgeWorks is a privately held ... Use hotel communication tools to log and notify fellow associates and supervisors of pertinent ...

Lodgeworks

Front Office Manager

Arlington, VA · On-site

$50K/yr

LodgeWorks is actively hiring for a Front Office Manager Who we are LodgeWorks is a privately held ... Use hotel communication tools to log and notify fellow associates and supervisors of pertinent ...

Sage Hospitality

Mgr Front Office

Washington, DC · On-site

$60K - $65K/yr

Ensure all Front Desk Associate duties are completed daily. * Education/Formal Training High School ... Must have total understanding of all hotel front office procedures. * Requires working knowledge of ...

Sage Hospitality

Mgr Front Office

Washington, DC · On-site

$60K/yr

Ensure all Front Desk Associate duties are completed daily. Qualifications Education/Formal ... Must have total understanding of all hotel front office procedures. * Requires working knowledge of ...

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Front Office Associate information

See Washington salary details

$11

$19

$26

How much do front office associate jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for front office associate in Washington is $19.29, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $20.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a front office associate, and why are they important?

To thrive as a Front Office Associate, you need strong organizational skills, attention to detail, and customer service experience, often supported by a high school diploma or equivalent. Familiarity with front desk management software, scheduling systems, and basic office equipment is typically required. Excellent communication, professionalism, and problem-solving abilities help you stand out in this role. These skills ensure efficient operations, positive guest experiences, and effective handling of daily administrative tasks.

Does front office associate pay well?

Front Office Associates typically earn an hourly wage that varies by location and experience, with median salaries ranging from $12 to $20 per hour. Factors such as industry, employer size, and additional skills like customer service or administrative tools can influence pay levels.

How does a front office associate typically collaborate with other departments within a hotel or hospitality setting?

Front Office Associates play a key role in coordinating with various hotel departments, such as housekeeping, maintenance, and concierge services, to ensure guest requests and needs are promptly met. They often communicate guest check-in/check-out information, special requests, and feedback to the relevant teams, helping to deliver a seamless guest experience. Effective collaboration and communication skills are essential, as Front Office Associates act as the central point of contact between guests and the hotel's operational departments.

What is the difference between Front Office Associate vs Receptionist?

AspectFront Office AssociateReceptionist
CredentialsHigh school diploma; some roles may require customer service certificationsHigh school diploma; customer service experience often preferred
Work EnvironmentHotels, corporate offices, healthcare facilitiesHotels, clinics, corporate offices
Job ResponsibilitiesCheck-in/out guests, handle reservations, assist with inquiriesAnswer phones, greet visitors, manage appointments

Both roles involve front desk duties, but Front Office Associates often handle more guest services and reservations, especially in hospitality settings, while Receptionists focus on answering calls and greeting visitors. The roles overlap in customer service skills and work environments, but the scope of responsibilities varies based on industry and employer needs.

What is a front office associate?

Front office associates perform a variety of customer support functions at a business or facility. These types of jobs are often found in healthcare facilities and hotels. As a front office associate, your job duties include answering customer calls, handling customer service questions, and keeping accurate records of visiting customers. The qualifications to become a front office associate include a high school diploma or equivalent.

Can you get a front office associate with no experience?

Front Office Associate positions often do not require prior experience, as employers typically provide on-the-job training. Basic skills such as communication, organization, and customer service are important, and some roles may prefer or require a high school diploma or equivalent. Entry-level candidates can often qualify if they demonstrate a positive attitude and willingness to learn.
More about Front Office Associate jobs
What are the most commonly searched types of Front Office jobs in Washington? The most popular types of Front Office jobs in Washington are:
What cities in Washington are hiring for Front Office Associate jobs? Cities in Washington with the most Front Office Associate job openings:
Front Office Associate jobs near you
Infographic showing various Front Office Associate job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 12% Part Time, 1% Temporary, and 4% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $40,118 per year, or $19.3 per hour.

Front Office Receptionist

ENT Specialty Partners

Gaithersburg, MD • On-site

$16.92 - $23.89/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

JOB DESCRIPTION OVERVIEW
About Us:
ENT Specialty Partners (ESP) provides unparalleled strategic, financial, and operational support to partnering ear, nose, and throat practices. We collaborate with clinics that provide a wide range of services in otolaryngology - head and neck surgery, audiology, allergy, facial plastic surgery, pulmonology, and physical therapy. Guided by excellence, service, principles, and innovation, ESP aims to become the foremost provider of ENT services in the country. Our dynamic team prioritizes people and fosters a collaborative community of healthcare professionals delivering exceptional employee and patient care.
About the Role:
The Front Office Coordinator helps ensure a smooth, efficient, and professional front desk experience for patients. This role includes training new staff, troubleshooting front office issues, managing point-of-service collections, and supporting daily operations. The Front Office Coordinator also addresses patient complaints and concerns, resolving or escalating them as appropriate. This position may assist with recruitment efforts in collaboration with the Practice Leader or Front Office Supervisor, including participating in interviews and providing candidate feedback as needed.
What You'll Do:
  • Oversee daily front office operations, ensuring efficient workflow and high-quality patient service.
  • Greet and check in patients, verify insurance, and process payments.
  • Manage scheduling, calls, and appointment coordination.
  • Manage referrals and explain appointment details.
  • Coordinate daily front office workflow, including assigning tasks and prioritizing patient service needs.
  • Serve as a liaison between providers, clinical staff, and administrative teams to ensure seamless communication.
  • Train and mentor new front office staff on policies, procedures, and systems.
  • Monitor front office supplies and coordinate ordering materials as needed.
  • Generate and review daily reports to ensure scheduling accuracy and support revenue cycle tasks.
  • Support practice management by escalating issues related to patient service, scheduling conflicts, or process inefficiencies.
  • Assist with recruitment by partnering with the Practice Leader or Supervisor to interview and provide candidate feedback.
  • Responsibilities may evolve, and additional duties may be assigned as needed

As with any dynamic clinical setting, responsibilities may evolve to meet the changing needs of the clinic and support overall team success.
Qualifications & Requirements:
  • High school diploma or GED required; associate degree or relevant certification preferred.
  • Experience in a front or medical office required; coordinator or leadership experience a plus.
  • Strong communication, time management, and active listening skills.
  • Highly organized, detail-oriented, and able to manage multiple priorities.
  • Strong customer service skills with proficiency in office software (e.g., MS Office, Teams) and scheduling systems.
  • Able to train others, support team operations, and resolve workflow issues.

Behavioral Expectations:
  • Demonstrate a positive attitude, compassionate care, professionalism, confidentiality, accuracy, and teamwork.
  • Ability to remain focused for extended periods and manage multiple tasks efficiently.
  • Ability to work independently or as part of a team, adapt to change, and maintain a professional appearance and demeanor.

Work Environment & Physical Expectations:
  • On-site, clinical office setting.

  • Monday-Friday, daytime schedule; occasional after-hours meetings may be required.

  • Ability to sit for extended periods, move throughout the office as needed, and perform light lifting; manual dexterity required for frequent computer and phone use.

Why ESP?
We offer competitive compensation and a full range of benefits, including:
  • Medical, dental, and vision insurance

  • 401(k) with Safe Harbor contribution

  • Paid time off and holidays
  • Optional short- and long-term disability
  • Voluntary life and accident insurance
  • Additional benefits including legal support, EAP, and more
  • A collaborative, values-driven culture focused on growth and innovation

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