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Front Of House Manager Jobs in Springfield, IL (NOW HIRING)

Bella Milano

Busser

Springfield, IL · On-site

$14 - $16/hr

... Management - Professional and polite individuals will help guide our guests through their experience with Bella Milano Cleanliness -- Ensure front of house is clean and orderly at all times Growth ...

Bella Milano

Busser

Springfield, IL · On-site

$14 - $16/hr

... Management - Professional and polite individuals will help guide our guests through their experience with Bella Milano Cleanliness -- Ensure front of house is clean and orderly at all times Growth ...

Pizza Masters of IL

Crew Member

Springfield, IL · On-site

$12 - $15.50/hr

Perform all tasks/duties assigned by immediate supervisor. "Front of House" Work all counter stations or other assigned station. Assist guests in making menu selection, review specials, handle club ...

Pizza Masters of IL

Crew Member

Springfield, IL · On-site

$12 - $15.50/hr

Perform all tasks/duties assigned by immediate supervisor. "Front of House" Work all counter stations or other assigned station. Assist guests in making menu selection, review specials, handle club ...

Pizza Masters of IL

Crew Member

Springfield, IL · On-site

$12 - $15.50/hr

Perform all tasks/duties assigned by immediate supervisor. "Front of House" Work all counter stations or other assigned station. Assist guests in making menu selection, review specials, handle club ...

Pizza Masters of IL

Crew Member

Springfield, IL · On-site

$12 - $15.50/hr

Perform all tasks/duties assigned by immediate supervisor. "Front of House" Work all counter stations or other assigned station. Assist guests in making menu selection, review specials, handle club ...

Pizza Masters of IL

Crew Member

Springfield, IL · On-site

$12 - $15.50/hr

Perform all tasks/duties assigned by immediate supervisor. "Front of House" Work all counter stations or other assigned station. Assist guests in making menu selection, review specials, handle club ...

Pizza Masters of IL

Crew Member

Springfield, IL · On-site

$12 - $15.50/hr

Perform all tasks/duties assigned by immediate supervisor. "Front of House" Work all counter stations or other assigned station. Assist guests in making menu selection, review specials, handle club ...

Pizza Masters of IL

Crew Member

Springfield, IL · On-site

$12 - $15.50/hr

Perform all tasks/duties assigned by immediate supervisor. "Front of House" Work all counter stations or other assigned station. Assist guests in making menu selection, review specials, handle club ...

Pizza Masters of IL

Crew Member

Springfield, IL · On-site

$12 - $15.50/hr

Perform all tasks/duties assigned by immediate supervisor. "Front of House" Work all counter stations or other assigned station. Assist guests in making menu selection, review specials, handle club ...

Pizza Masters of IL

Crew Member

Springfield, IL · On-site

$12 - $15.50/hr

Perform all tasks/duties assigned by immediate supervisor. "Front of House" Work all counter stations or other assigned station. Assist guests in making menu selection, review specials, handle club ...

Bella Milano

Host/Hostess

Springfield, IL · On-site

$13.50 - $14.50/hr

... Management - Professional and polite individuals will help guide our guests through their experience with Bella Milano Cleanliness -- Ensure front of house is clean and orderly at all times Growth ...

Bella Milano

Host/Hostess

Springfield, IL · On-site

$13.50 - $14.50/hr

... Management - Professional and polite individuals will help guide our guests through their experience with Bella Milano Cleanliness -- Ensure front of house is clean and orderly at all times Growth ...

Texas Roadhouse

Kitchen Manager

Springfield, IL · On-site

$5.2K/mo

Managing performance of Back of House employees, including conducting performance evaluations, coaching, and discipline * Assisting with the development of all key employees, assistant managers, and ...

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Front Of House Manager information

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How much do front of house manager jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for front of house manager in Springfield, IL is $21.24, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $26.68 per hour, depending on experience, location, and employer.

What is a front of house manager?

A front of house manager takes on the responsibility of managing the service staff, handling shift changes, and ensuring high customer satisfaction at a restaurant. As a front of house manager, you handle the logistical aspects of restaurant service and play a vital role in the company's reputation for customer service. Your duties include coordinating the front of house team of hosts and servers, ensuring there is open communication with the expediters, and hiring and training staff. Restaurants and hotels typically employ front of house managers with prior experience working in the food industry.

What are the key skills and qualifications needed to thrive as a front of house manager?

To thrive as a Front Of House Manager, you need strong customer service skills, organizational abilities, and experience in hospitality management, often supported by a relevant degree or industry certifications. Familiarity with point-of-sale (POS) systems, reservation software, and staff scheduling tools is typically required. Excellent communication, leadership, and problem-solving skills help you build rapport with guests and effectively manage team dynamics. These skills ensure smooth operations, high guest satisfaction, and a productive work environment in hospitality settings.

What are some common challenges faced by front of house managers and how can they be addressed?

Front Of House Managers often encounter challenges such as balancing customer satisfaction with operational efficiency, managing staff during peak hours, and resolving conflicts between team members or with guests. Effective communication, strong organizational skills, and proactive problem-solving are key to overcoming these issues. Many managers find success by fostering a positive team culture, implementing clear procedures, and regularly training staff to handle high-pressure situations. Building strong relationships with both the kitchen and service teams also contributes to a smoother workflow and enhanced guest experience.

What is the difference between Front Of House Manager vs Restaurant Supervisor?

AspectFront Of House ManagerRestaurant Supervisor
CredentialsExperience in hospitality, sometimes certifications in customer service or managementSimilar experience, often with customer service or hospitality background
Work EnvironmentOversees dining area, customer interactions, staff managementSupervises restaurant staff, manages daily operations, ensures service quality
Industry UsageCommonly used in restaurants, hotels, event venuesUsed in restaurants, catering, hospitality settings

The Front Of House Manager and Restaurant Supervisor roles share similar responsibilities in managing staff and ensuring excellent customer service. The main difference lies in the scope: the Front Of House Manager typically has broader managerial duties and strategic oversight, while the Restaurant Supervisor focuses more on daily operations and direct supervision. Both roles require hospitality experience and excellent communication skills, but the Front Of House Manager often holds a higher level of responsibility within the organization.

How much do front of house managers get paid?

Front of house managers typically earn a median annual salary of around $40,000 to $55,000, depending on location, experience, and the size of the establishment. Salaries can vary widely, with some earning higher in larger or high-end venues, and many roles require strong customer service and leadership skills.

What do front of house managers do?

Front of house managers oversee the customer service operations in restaurants, theaters, or similar venues. They supervise staff, handle guest relations, ensure smooth service, and manage daily operations to provide a positive experience for patrons.
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Shift Lead (Springfield, IL)

World Wide Wings, LLC

Springfield, IL • On-site

$15 - $21/hr

Other

Re-posted 20 days ago

Job description

PURPOSE:
The purpose of this position is to provide additional support to the management Team and
allow for additional coverage during peak periods, or in the absence of a Manager.
CORE JOB FUNCTIONS/RESPONSIBILITIES:
  • Ensure that 100% of table visits are performed and all Guest issues are resolved throughout the shift
  • Lead and coach Team Member performance
  • Positively impact the achievement of sales and profits in the restaurant
  • Help provide support and direction for the Front of House and Heart of House Teams Administrative
  • Open and close the restaurant, including all appropriate paperwork
  • Run a mid-shift
  • Perform shift change, including all appropriate paperwork
  • Break down cash drawers
  • Perform safe audits
  • Inspect credit cards
  • Complete Manager Absolutes
  • Perform Comps, Voids, and Discounts (CVDs) and Pull Backs
  • Perform Server check-outs
  • Document shift highlights in the daily communication log Operational Readiness & Execution
  • Perform Heart of House Line Checks
  • Perform Bar Line Checks
  • Perform Daily QSC
  • Monitor food quality, labor, and safety throughout the shift
  • Receive food orders, ensure proper product, food quality, food safety, and proper storage
  • Receive liquor orders, ensure proper products and proper storage Guest & Team Member Relations
  • Conduct Team Member pre-shift meetings
  • Perform figure eights during peak periods
  • Address Guest complaints in the restaurant
  • Assign cleaning duties to Team Members
  • Manage labor on the shift
  • Monitor Guest and Team Member safety and security
  • Monitor Responsible Alcohol Service

Other duties as assigned by supervisor
The duties of this position may change from time to time. Buffalo Wild Wings reserves the right to add or delete duties and responsibilities at the discretion of Buffalo Wild Wings or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive
Knowledge/Skills:
  • Leadership and facilitation abilities with fellow Team Members and management Knowledgeable in all functional areas of restaurant operations
  • Superior verbal communication and interpersonal skills
  • Ability to take and give direction, and execute team and company objectives
  • Knowledgeable about current marketing initiatives and up-coming events in order to inform our guests and Team Members
  • Knowledgeable of proper sanitation, food safety, and security procedures Basic mathematical skills
  • Knowledge of RAS (responsible alcohol service) procedures as defined by both federal and state laws, and BWWs policy and procedures
  • Knowledge of commonly ordered drinks and food items High degree of customer service
  • Knowledge of Operations Ability to resolve Guest issues
  • Knowledge of all menu and drink items to ensure quality and coach others
  • Conflict management skills, analytical skills, and high degree of emotional intelligence in order to recognize and solve problems that come with the position

Freedom to Act:
  • Ability to follow specific service time and guidelines at all times while at the same time engaging Guests and customizing their experience

Size and Complexity:
  • Ability to ensure that 100% of table visits are performed and Guest issues are resolved throughout the shift
  • Must be reliable and dependable by adhering to a schedule, covering shifts when necessary, and being on time for scheduled shifts
  • Ability to maintain a high degree of pace and intensity for an extended period of time

Interaction:
  • WOW our Team Members by providing the same respect, positive encouragement, and fair treatment within the organization that we expect Team Members to share externally with every Guest
  • Maintain a positive work relationship with management to achieve results on a shift-by-shift basis

External Relationships:
  • WOW our Guests every day by achieving the highest level of satisfaction with an extraordinary focus on friendly service, food, fun, and value
  • Ability to interact and communicate with Guests to monitor their needs throughout the shift

EDUCATION/EXPERIENCE
Required
  • Minimum 21 years of age
  • Certification as a Wing Certified Trainer in at least one hourly position Completion of Shift Leader certification

Preferred
  • Prior experience managing others or two years of Buffalo Wild Wings experience

Apply