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Front Manager Jobs (NOW HIRING)

IDM Hospitality Management

Front Desk Manager

Ephraim, WI

$18.50 - $24/hr

Come join our team as Front Desk Manager at Eagle Harbor Inn, in beautiful Door County, Wisconsin! Summary Scope of Role As the Front Desk Manager, you will oversee the daily operations of the front ...

Chick-Fil-A

Cashier

Cuyahoga Falls, OH · On-site

$11 - $16/hr

... issues to the Front Manager. • Maintain personal knowledge by completing ongoing in-house training and stay up to date on changes. • Complete all opening or closing tasks as assigned.

F-L Management Inc

Front Desk Manager

Carson, WA · On-site

$28.50/hr

FRONT DESK MANAGER STARTING WAGE: 28.50 At Carson Hot Springs Resort, we pride ourselves in the ability to offer a doorway into the beauty of nature and simplicity as well as nature's sulfur-rich ...

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How much do front manager jobs pay per hour?

As of May 30, 2026, the average hourly pay for front manager in the United States is $21.43, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $26.92 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Front Manager, and why are they important?

To thrive as a Front Manager, you need strong leadership, organizational, and customer service skills, often supported by experience in hospitality or retail management. Familiarity with point-of-sale (POS) systems, reservation software, and scheduling tools is typically required. Exceptional communication, problem-solving, and conflict resolution abilities help you excel in managing teams and guest interactions. These skills and qualities are crucial for ensuring smooth front-of-house operations and delivering a positive customer experience.

What are the main challenges a Front Manager typically faces in coordinating front-of-house staff?

A Front Manager often encounters the challenge of balancing staff schedules, handling unexpected absences, and maintaining high service standards during busy periods. They must ensure effective communication between front-of-house and other departments, such as kitchen or housekeeping, to provide seamless guest experiences. Additionally, dealing with customer complaints promptly and professionally is a key responsibility, requiring strong problem-solving skills and a calm demeanor.

What are Front Managers?

Front Managers, often referred to as Front Office Managers, are responsible for overseeing the front desk operations of hotels, restaurants, or other hospitality businesses. They ensure that guests receive a warm welcome, manage reservations, supervise front desk staff, and address guest concerns or requests. Their role is crucial in ensuring smooth check-in and check-out procedures, maintaining high service standards, and coordinating with other departments to enhance the guest experience. Strong communication, organizational, and leadership skills are essential for this position.

What is the difference between Front Manager vs Front Desk Supervisor?

AspectFront ManagerFront Desk Supervisor
ResponsibilitiesOversees entire front office operations, manages staff, handles guest issues, and coordinates with other departments.Supervises front desk staff, manages check-in/check-out processes, and ensures guest satisfaction at the front desk.
Required CredentialsHospitality management experience, customer service skills, often a degree in hospitality or related field.Customer service experience, hospitality or hotel management knowledge, often high school diploma or equivalent.
Work EnvironmentHotel or hospitality establishment, overseeing multiple departments.Front desk area within hotels, resorts, or similar establishments.

The main difference is that a Front Manager oversees the entire front office operations and manages staff, while a Front Desk Supervisor focuses on supervising front desk activities and guest interactions. Both roles require strong customer service skills, but the Front Manager has broader responsibilities and strategic oversight.

What cities are hiring for Front Manager jobs? Cities with the most Front Manager job openings:
What are the most commonly searched types of Front jobs? The most popular types of Front jobs are:
Front Manager jobs near you
Infographic showing various Front Manager job openings in the United States as of May 2026, with employment types broken down into 62% Full Time, 30% Part Time, 4% Temporary, and 4% Contract. Highlights an 70% Physical, and 30% Remote job distribution, with an average salary of $44,572 per year, or $21.4 per hour.
Front Desk Manager

Front Desk Manager

Hersha Hospitality Management LP

Bloomington, IN • On-site

$15 - $19.25/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Opportunity:  Front Desk Manager

Manage front desk operations to ensure staff meets company operational standards while providing the highest level of guest service.

 

Potential Career Path   

Front Office Manager – Rooms Division Manager – Assistant General Manager

Essential Job Functions

  • Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.   
  • Oversee all front office operations in the absence of the Assistant General Manager. 
  • Remain an active participant at the front desk, including checking in/out guests, preparing bills and handling guest requests.
  • Resolve guest complaints and concerns by conducting thorough research of the situation and determining the most effective solutions.
  • Respond to brand Guest Alerts for resolution as needed.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
  • Participate in lobby ambassador and other activities related to interacting with guests on an individual level. Thus creating a relationship and culture that will result in repeat stays.
  • Assist in hotel food and beverage when needed, where applicable.
  • Assist in monitoring of front office financial operations and ensure front office compliance with accounting controls and procedures.
  • Assist in development, implementation and monitoring of daily, weekly, monthly, and annual department-wide budgets and forecasts.
  • Review correspondence from guests and incident logs; direct staff according to information obtained.
  • Review all brand correspondence for updates to procedures and standards and ensure all is communicated to the staff.
  • Ensure front office supplies and merchandise for the gift shop and or market are fully stocked, and inventory is maintained.
  • Work with the Sales office to ensure group resumes and group rooming lists are inputted and maintained.
  • Monitor occupancy of guest room space to ensure most efficient use and minimize overbooking.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Perform other duties as requested by management.

Position Requirements

  • Associate’s or Bachelor’s degree preferred.
  • 1 to 3 years hospitality related experience, including front desk operations experience.

Work Environment and Context

  • Work schedule varies and may include working on holidays and weekends and alternate shifts.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It


HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

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About Hersha Hospitality Management

Sourced by ZipRecruiter

Hersha Hospitality Management (HHM) is a well-established firm located in Harrisburg, PA, US, which operates in the hospitality industry. The company, hosted at hhmhospitality.com, is a dynamic and growing organization largely involved in a variety of hospitality-related services. Of these, their most prominent operations revolve around managing and investing in high quality hotels in urban gateway markets and regional destinations. Carving out a history of success since its inception, HHM is committed to excellence and creating value in all they do.

Industry

Traveler accommodation

Company size

501 - 1,000 Employees

Headquarters location

Philadelphia, PA, US

Year founded

1984

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