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Front Lobby Assistant Jobs (NOW HIRING)

Gulph Creek Hotels

Front Desk Agent

Bordentown, NJ · On-site

$16 - $17/hr

Maintain the cleanliness and organization of the front desk area and lobby. * Assist with administrative duties such as filing, reporting, and inventory management as needed. Skills: The Front Desk ...

Gulph Creek Hotels

Front Desk Agent

Saratoga Springs, NY · On-site

$17/hr

Maintain the cleanliness and organization of the front desk area and lobby. * Assist with administrative duties such as filing, reporting, and inventory management as needed. Skills: The Front Desk ...

Gulph Creek Hotels

Front Desk Agent

Saratoga Springs, NY · On-site

$17/hr

Maintain the cleanliness and organization of the front desk area and lobby. * Assist with administrative duties such as filing, reporting, and inventory management as needed. Skills: The Front Desk ...

Gulph Creek Hotels

Front Desk Agent

Hamilton Township, NJ · On-site

$16 - $17/hr

Maintain the cleanliness and organization of the front desk area and lobby. * Assist with administrative duties such as filing, reporting, and inventory management as needed. Skills: The Front Desk ...

Gulph Creek Hotels

Front Desk Agent

Saratoga Springs, NY · On-site

$14.25 - $18/hr

Maintain the cleanliness and organization of the front desk area and lobby. * Assist with administrative duties such as filing, reporting, and inventory management as needed. Skills: The Front Desk ...

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Front Lobby Assistant information

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How much do front lobby assistant jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for front lobby assistant in the United States is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.95 per hour, depending on experience, location, and employer.

What is a front lobby assistant?

Front Lobby Assistants are professionals responsible for greeting visitors, answering questions, and providing general support at the entrance of buildings such as hotels, offices, or hospitals. They often handle visitor check-ins, direct guests to the appropriate locations, and may assist with administrative tasks like answering phones or receiving deliveries. Their role is essential for creating a welcoming and organized first impression for anyone entering the facility. Strong communication, organizational, and customer service skills are key for success in this position.

What skills and qualifications are needed to be a front lobby assistant?

To thrive as a Front Lobby Assistant, you need strong organizational skills, attention to detail, and customer service experience, often supported by a high school diploma or equivalent. Familiarity with office management software, phone systems, and visitor management tools is typically required. Excellent communication, professionalism, and a welcoming demeanor help you stand out in this role. These skills ensure efficient lobby operations, positive first impressions, and smooth interactions between visitors and staff.

How does a front lobby assistant typically interact with other departments in a facility?

Front Lobby Assistants play a crucial role in coordinating communication between visitors and various departments. They often serve as the first point of contact, greeting guests, answering inquiries, and directing individuals to the appropriate staff or department. Collaborating closely with security, administrative, and facilities teams, they help ensure a smooth flow of information and maintain a welcoming environment. Strong interpersonal and organizational skills are key to managing these interactions effectively.

What is the difference between Front Lobby Assistant vs Receptionist?

AspectFront Lobby AssistantReceptionist
CredentialsHigh school diploma, customer service skillsHigh school diploma, communication skills
Work EnvironmentHospitality, corporate, or healthcare lobbiesOffice, hotel, healthcare, or corporate front desks
Employer & IndustryHotels, corporate offices, healthcare facilitiesHotels, offices, clinics, hospitals
Primary RoleGreeting visitors, providing information, managing waiting areasGreeting visitors, answering calls, administrative support

Both roles involve greeting visitors and providing customer service, but a Front Lobby Assistant often focuses more on hospitality and visitor management in specific environments like hotels or healthcare facilities, while a Receptionist handles a broader range of administrative tasks across various industries.

Can you get a front lobby assistant job with no experience?

Front lobby assistant positions often do not require prior experience, as employers typically provide on-the-job training. Basic skills such as good communication, a friendly attitude, and reliability are usually sufficient for entry-level roles, though some employers may prefer previous customer service experience or related certifications. Having a high school diploma or equivalent can also be beneficial when applying for these roles.

What cities are hiring for Front Lobby Assistant jobs?

Cities with the most Front Lobby Assistant job openings:

What states have the most Front Lobby Assistant jobs?

States with the most job openings for Front Lobby Assistant jobs include:

What are popular job titles related to Front Lobby Assistant jobs?

For Front Lobby Assistant jobs, the most frequently searched job titles are:

Infographic showing various Front Lobby Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $38,170 per year, or $18.4 per hour.

Front Desk Agent

Bordentown, NJ • On-site

Gulph Creek Hotels
Hospitality Services • 501 - 1,000 employees
Learn more about Gulph Creek Hotelsexternal

$16 - $17/hr

Part-time

Re-posted 8 days ago

Job description

Gulph Creek Hotels is widely recognized as the leading hotel management company on the East Coast. Our portfolio of managed properties consistently outperforms the market and exceeds financial return expectations. Established in 1995, Gulph Creek Hotels represents some of the most prestigious brands in the hospitality industry, including Marriott and Hilton. We leverage our extensive management and development expertise to drive success across our growing portfolio.

About the Role:

The Part-Time Front Desk Agent at Hilton Garden Hamilton & Home 2 Suites Bordentown serves as the primary point of contact for guests, ensuring a welcoming and efficient check-in and check-out experience. This role is pivotal in maintaining the hotel's reputation by delivering exceptional customer service and addressing guest inquiries promptly and professionally. The agent manages reservations, processes payments, and coordinates with other hotel departments to meet guest needs and resolve any issues. Additionally, the Front Desk Agent supports administrative tasks such as maintaining accurate records and handling communication channels. Ultimately, this position contributes significantly to guest satisfaction and the smooth operation of the hotel front desk.

Minimum Qualifications:

  • High school diploma or equivalent.
  • Previous experience in a customer service or front desk role, preferably in the hospitality industry.
  • Basic computer skills, including familiarity with property management systems and Microsoft Office.
  • Strong communication skills, both verbal and written.
  • Ability to work flexible hours, including weekends and holidays.
  • Open Availability

Preferred Qualifications:

  • Experience working in a hotel or lodging environment.
  • Proficiency in multiple languages.
  • Certification in hospitality or customer service training.
  • Familiarity with local area attractions and transportation options.
  • Responsibilities:
  • Greet and welcome guests upon arrival, providing a warm and professional first impression.
  • Manage guest check-in and check-out processes efficiently using the hotel’s property management system.
  • Handle guest reservations, cancellations, and modifications accurately and promptly.
  • Respond to guest inquiries and requests via phone, email, or in person, ensuring timely resolution.
  • Coordinate with housekeeping, maintenance, and other departments to fulfill guest needs and maintain room availability.
  • Process payments, issue receipts, and maintain accurate financial records for all transactions.
  • Maintain the cleanliness and organization of the front desk area and lobby.
  • Assist with administrative duties such as filing, reporting, and inventory management as needed.

Skills:

The Front Desk Agent utilizes strong interpersonal and communication skills daily to engage with guests and provide exceptional service, ensuring their needs are met promptly and courteously. Organizational skills are essential for managing reservations, coordinating with various departments, and maintaining accurate records. Problem-solving abilities help the agent address guest concerns effectively and maintain a positive guest experience. Technical skills, including proficiency with property management software and basic office applications, enable efficient handling of check-in/check-out processes and financial transactions. Additionally, adaptability and multitasking skills are crucial for managing a dynamic front desk environment and responding to varying guest demands throughout the day.

Gulph Creek Hotels logo

About Gulph Creek Hotels

Sourced by ZipRecruiter

For over 20 years, Gulph Creek Hotels has provided the highest quality in hotel management for hotel owners and outstanding service for guests. We provide operations, marketing, financial expertise and guidance for hospitality properties. Our portfolio extends the range of service and amenities in our capabilities to develop and manage successful properties. What do we believe? Our commitment is to the individual at every level. We create amazing experiences for our guests. We instill our standards and values in our team members. We shape the culture at the hotels we manage. And we provide leadership and customization to our partners as the premier hotel management company.

Industry

Hospitality services

Company size

501 - 1,000 Employees

Headquarters location

Wayne, PA, US

Year founded

1995

Social media

Facebook

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