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Front Lobby Assistant Jobs in Kansas (NOW HIRING)

KMG Hotels

Front Desk Agent (3-11 PM)

Overland Park, KS · On-site

$13.50 - $17/hr

Maintain a clean, organized, and professional front desk and lobby area. * Attend department meetings and participate as a member of the hotel team. * Assist with other hotel duties as needed to ...

KMG Hotels

Front Desk Agent (3-11 PM)

Overland Park, KS · On-site

$16 - $19/hr

Maintain a clean, organized, and professional front desk and lobby area. * Attend department meetings and participate as a member of the hotel team. * Assist with other hotel duties as needed to ...

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Front Lobby Assistant information

What is a front lobby assistant?

Front Lobby Assistants are professionals responsible for greeting visitors, answering questions, and providing general support at the entrance of buildings such as hotels, offices, or hospitals. They often handle visitor check-ins, direct guests to the appropriate locations, and may assist with administrative tasks like answering phones or receiving deliveries. Their role is essential for creating a welcoming and organized first impression for anyone entering the facility. Strong communication, organizational, and customer service skills are key for success in this position.

What skills and qualifications are needed to be a front lobby assistant?

To thrive as a Front Lobby Assistant, you need strong organizational skills, attention to detail, and customer service experience, often supported by a high school diploma or equivalent. Familiarity with office management software, phone systems, and visitor management tools is typically required. Excellent communication, professionalism, and a welcoming demeanor help you stand out in this role. These skills ensure efficient lobby operations, positive first impressions, and smooth interactions between visitors and staff.

How does a front lobby assistant typically interact with other departments in a facility?

Front Lobby Assistants play a crucial role in coordinating communication between visitors and various departments. They often serve as the first point of contact, greeting guests, answering inquiries, and directing individuals to the appropriate staff or department. Collaborating closely with security, administrative, and facilities teams, they help ensure a smooth flow of information and maintain a welcoming environment. Strong interpersonal and organizational skills are key to managing these interactions effectively.

What is the difference between Front Lobby Assistant vs Receptionist?

AspectFront Lobby AssistantReceptionist
CredentialsHigh school diploma, customer service skillsHigh school diploma, communication skills
Work EnvironmentHospitality, corporate, or healthcare lobbiesOffice, hotel, healthcare, or corporate front desks
Employer & IndustryHotels, corporate offices, healthcare facilitiesHotels, offices, clinics, hospitals
Primary RoleGreeting visitors, providing information, managing waiting areasGreeting visitors, answering calls, administrative support

Both roles involve greeting visitors and providing customer service, but a Front Lobby Assistant often focuses more on hospitality and visitor management in specific environments like hotels or healthcare facilities, while a Receptionist handles a broader range of administrative tasks across various industries.

Can you get a front lobby assistant job with no experience?

Front lobby assistant positions often do not require prior experience, as employers typically provide on-the-job training. Basic skills such as good communication, a friendly attitude, and reliability are usually sufficient for entry-level roles, though some employers may prefer previous customer service experience or related certifications. Having a high school diploma or equivalent can also be beneficial when applying for these roles.

What cities in Kansas are hiring for Front Lobby Assistant jobs?

Cities in Kansas with the most Front Lobby Assistant job openings:

Infographic showing various Front Lobby Assistant job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Hotel Front Desk Supervisor

Junction City, KS • On-site

Baymont Junction City
See more jobs at Baymont Junction Cityexternal

$15 - $18/hr

Other

Re-posted 8 days ago

Job description

Front Desk Supervisor

We are looking for a Front Desk Supervisor to lead and manage the front desk operations of our hotel. The ideal candidate will be responsible for overseeing a team of front desk staff, greeting guests, addressing guest inquiries and complaints, and ensuring a professional lobby environment. Strong leadership, time management, organizational, and communication skills are essential.

Compensation: $15 - $18 hourly

Key Responsibilities:
  • Led and trained front desk staff, and managed shift schedules.
  • Process guest check-ins, confirm reservations, assign rooms, and issue room keys.
  • Handle confidential guest information with integrity.
  • Resolve guest complaints and requests in a friendly, professional manner.
  • Ensure the lobby and common areas are clean and welcoming.
  • Manage cash drawer contents and transactions during shifts.
  • Coordinate with Housekeeping/Maintenance to ensure room readiness.
  • Process payments (cash, debit, credit) and check-outs, resolving any charges.
  • Generate daily reports (arrivals, departures, special requests) and ensure accuracy.
  • Supervise staff performance and complete performance reviews.
  • Assist guests with directions and information about the property and local areas.
  • Perform administrative duties such as filing and updating records.
  • Ensure all front desk activities (bookings, appointments, calls, emails) are handled efficiently.
  • Complete other duties as assigned.
Requirements:
  • Minimum 2 years of hospitality experience.
  • Minimum 2 years of front desk experience.
  • At least 1 year of supervisory experience, preferably in hospitality.
  • Proficiency in Windows OS and company-approved spreadsheets and word processing.
  • Strong verbal and written communication skills.
  • Ability to handle guest complaints and resolve issues promptly.
  • Ability to manage time effectively in high-pressure situations.
  • High school diploma or equivalent.
Physical Demands:
  • Regularly required to walk, stand, and use hands to reach.
  • Frequently required to stoop, kneel, crouch, or crawl.
  • Must be able to lift and move up to 50 pounds occasionally.

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