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Front Doorman Jobs (NOW HIRING)

The Whit Hotel

Front Office Manager - theWit

Chicago, IL · On-site

$65K - $68K/yr

Oversee the daily operations of the Front Desk and Guest Services functions, including Front Desk, Bell, Doormen, Concierge, and Valet. * Lead and support the Front Office team in delivering ...

New

NFC Amenity Management

Doorperson

Washington, DC

$18.75/hr

... the front door. * Assist at the loading dock with move-ins/outs. * Walk the amenity space, ensuring all areas are clean and secure. Minimum Job Requirements : * Must have an outgoing personality.

LAZ Parking

Doorperson

San Antonio, TX

$9.50/hr

Warmly welcome guests to the property and assist guests with luggage assistance and escort them to our front desk. * During the check in process, personalize each arrival process with guest name ...

PBS Facility Service

Per Diem Doorman/Guard

Brooklyn, NY · On-site

$16.36/hr

Meet and greet tenants and guests at the front desk * Answer phones * Tracking visitors and contractor/ log -in book * Communicate with tenants- tenant relations * Responsible for write up on tenant ...

Omni Hotels & Resorts

Doorperson

San Francisco, CA · On-site

$21.42 - $28.56/hr

Manages the traffic at the front of the hotel. * Coordinates activity in the drive with the Bell Attendant to ensure timely delivery of luggage and Valet Attendants of guest vehicles. * Maintains the ...

NFC Amenity Management

Doorperson

Washington, DC · On-site

$18.75/hr

... the front door. * Assist at the loading dock with move-ins/outs. * Walk the amenity space, ensuring all areas are clean and secure. Minimum Job Requirements : * Must have an outgoing personality.

NFC Amenity Management

Doorperson

Washington, DC · On-site

$18.75/hr

... the front door. * Assist at the loading dock with move-ins/outs. * Walk the amenity space, ensuring all areas are clean and secure. Minimum Job Requirements : * Must have an outgoing personality.

Space City Management LLC

Nightclub Staff

Houston, TX · On-site

$13 - $15/hr

Doorman What We're Looking For: * Friendly, outgoing personality * Reliable and punctual * Comfortable working nights and weekends * Able to stay calm and focused in a busy nightclub environment

Marriott

Front of the House Manager

Tampa, FL · On-site

JOB SUMMARY Responsible for the management of all aspects of the Front of House functions including Doorman, Bellman, Bell Captain, Concierge Agent, Guest Relations Agent, Front Desk Agent, Matrix ...

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Front Doorman information

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How much do front doorman jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for front doorman in the United States is $18.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.91 per hour, depending on experience, location, and employer.

What is a front doorman?

Front doormen are professionals responsible for greeting residents and guests, managing building access, and enhancing security at residential or commercial buildings. They often assist with opening doors, handling deliveries, calling for transportation, and providing information or directions. Their presence ensures a welcoming environment and can help deter unauthorized entry. Front doormen may also monitor surveillance systems and communicate with building management about any concerns.

What are the key skills and qualifications needed to thrive as a front doorman, and why are they important?

To thrive as a Front Doorman, you need strong customer service skills, situational awareness, and often a high school diploma or equivalent. Familiarity with security systems, visitor management software, and communication devices like radios or intercoms is typically required. Professionalism, reliability, and excellent interpersonal skills help create a welcoming environment and foster positive interactions with residents and guests. These skills are crucial for ensuring building security, smooth daily operations, and a positive first impression for everyone entering the premises.

What are some common challenges faced by front doormen, and how can they be managed effectively?

Front Doormen often encounter challenges such as managing high volumes of guests during peak hours, handling difficult or dissatisfied visitors, and maintaining security and protocol under pressure. Effective communication, vigilance, and a calm demeanor are key to overcoming these challenges. Many employers provide training in customer service and conflict resolution to help doormen handle tough situations and ensure a welcoming environment for all guests.

What is the difference between Front Doorman vs Concierge?

AspectFront DoormanConcierge
CredentialsHigh school diploma, security or customer service experienceHigh school diploma, hospitality or customer service experience
Work EnvironmentResidential buildings, hotels, apartment complexesHotels, luxury residential buildings, corporate offices
Employer & IndustryProperty management, real estate, hospitalityHospitality, luxury property management
Primary RoleGreeting visitors, security, assisting with packagesProviding information, booking services, personalized guest assistance

While both Front Doormen and Concierges work in customer-facing roles within similar environments, Front Doormen primarily focus on security, greeting, and assisting with packages, whereas Concierges offer personalized services like reservations and local recommendations. The roles often overlap in customer service but differ in scope and responsibilities.

How do you get a job as a front doorman?

To become a front doorman, candidates typically need a high school diploma or equivalent, good communication skills, and a professional appearance. Experience in customer service or security can be beneficial, and some employers may require background checks or security training. Applying directly to property management companies or staffing agencies that specialize in building staff can help find opportunities.
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Front Doorman jobs near you
Infographic showing various Front Doorman job openings in the United States as of August 2026, with employment types broken down into 72% Full Time, 26% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,234 per year, or $18.9 per hour.

Front Office Manager - theWit

The Whit Hotel

Chicago, IL • On-site

$65K - $68K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Job description

theWit Chicago, a Hilton Hotel is a luxury lifestyle hotel located in the heart of downtown Chicago's Loop and Theater District. Surrounded by premier dining, entertainment, shopping, and corporate offices, the hotel serves a diverse mix of business and leisure travelers in a fast-paced, high-energy hospitality environment.
Position Summary
theWit Hotel is seeking an engaging, friendly, and detail-oriented Front Office Manager to lead the daily operations of the Front Office and Guest Services teams. The Front Office Manager works closely with the Director of Front Office and Director of Operations to ensure exceptional guest service, operational efficiency, and consistent adherence to hotel and Hilton standards.
The Front Office Manager serves as a leader and role model for the team, creating memorable guest experiences while maintaining high standards for service, financial controls, team performance, and operational execution.
Essential Responsibilities
  • Oversee the daily operations of the Front Desk and Guest Services functions, including Front Desk, Bell, Doormen, Concierge, and Valet.
  • Lead and support the Front Office team in delivering exceptional and consistent guest service.
  • Serve as a role model for theWit's service culture and hospitality standards.
  • Assist with recruiting, interviewing, hiring, onboarding, training, coaching, and developing Front Office team members.
  • Provide regular feedback and performance coaching and administer corrective action in accordance with company policies.
  • Create and maintain effective staffing schedules based on occupancy, labor forecasts, business levels, and operational needs.
  • Ensure the team is properly prepared for daily arrivals, departures, VIPs, groups, special events, and other business impacting the guest experience.
  • Lead hotel communication regarding arrival patterns, company information, events, and other operational matters affecting guest stays.
  • Resolve guest concerns and complaints professionally, using sound judgment and effective service recovery techniques.
  • Maintain a thorough understanding of Hilton service standards, guest room standards, brand requirements, and operating procedures.
  • Serve as a primary point of contact for Hilton guest inquiries, rewards reimbursements, and account-related questions.
  • Partner with Accounting to ensure accurate financial reporting, cash handling, guest transactions, account reconciliation, and resolution of discrepancies.
  • Maintain appropriate controls over cash, credit card transactions, billing, and other financial responsibilities.
  • Protect confidential guest and company information.
  • Assist the Director of Front Office and Director of Operations with departmental initiatives, projects, and operational improvements.
  • Maintain effective communication and collaboration with all hotel departments.
  • Ensure Front Office policies, procedures, and standards are consistently followed.
  • Support a positive, inclusive, and engaged work environment that reflects theWit's culture and values.
  • Perform other duties and responsibilities as assigned by management

What We're Looking For -
  • Exceptional Customer Service: Creates memorable guest and team experiences and resolves concerns effectively.
  • Business & Financial Acumen: Handles transactions, cash, reporting, reconciliations, and confidential information accurately.
  • Coach & Trainer: Develops team members through training, coaching, feedback, and performance management.
  • Leadership Experience: Effectively leads, motivates, sets expectations, and holds teams accountable.
  • Hilton Brand Experience: Hilton systems, standards, and guest service experience preferred.

Additional Qualifications
  1. Minimum of 4 years of hotel management experience, with a demonstrated track record in Guest Services, conflict resolution, and service recovery.
  2. Front Office and/or Guest Services leadership experience required.
  3. Hilton experience strongly preferred.
  4. Ability to communicate effectively in the primary language used at the hotel.
  5. Ability to maintain a professional appearance and comply with hotel uniform and grooming standards.
  6. Flexibility to work a variety of shifts, including mornings, evenings, weekends, and holidays, as required by a 24/7 hotel operation.
  7. Reliable and consistent attendance and punctuality.
  8. Strong written and verbal communication skills.
  9. Ability to effectively prioritize multiple tasks in a fast-paced environment.
  10. Strong problem-solving, decision-making, and conflict-resolution skills.
  11. Commitment to theWit's culture, where our people are our greatest asset, the guest is the reason behind everything we do, we are genuine and humble in our service approach, and we embrace the diversity of our people, which mirrors the diversity of the guests we serve.

Education
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred.
  • High school diploma or GED required.
  • Equivalent education and relevant hotel management experience may be considered in lieu of a bachelor's degree.

Essential Physical Requirements
  • Ability to stand and walk for extended periods of time and throughout an entire shift.
  • Ability to reach, bend, stoop, lift, push, and pull as needed to perform job duties.
  • Ability to lift and carry up to 30 pounds.
  • Ability to work in front of a computer monitor for extended periods.
  • Ability to perform repetitive motions involving the wrists, hands, and fingers.
  • Ability to work in a hotel environment with moderate temperature changes.
  • Ability to move throughout the hotel as required to oversee operations and assist guests and team members.

Compensation
$65,000-$68,000 per year
Benefits:
We offer a comprehensive benefits package designed to support the health, well-being, and financial security of our employees. Our offerings include:
  • Medical Plans: Choice of three plans to meet your healthcare needs.
  • Dental Plans: Two options for dental coverage.
  • Vision Insurance: Coverage for routine eye care and eyewear.
  • Paid Time Off (PTO): To support work-life balance.
  • Accident/Hospital Indemnity/Critical Illness plans (new for 2026).
  • 401(k) Retirement Plan: Plan for your future with employer contributions.
  • Flexible Spending Account (FSA): Pre-tax savings for healthcare and dependent care expenses.
  • Life and AD&D Insurance: Employer-provided coverage with additional voluntary options.
  • Short-Term Disability (STD): Employer-provided coverage to support you during temporary disability.
  • Voluntary Long-Term Disability (LTD): Additional protection for extended disability.
  • Commuter Benefits: Save on transit and parking expenses.
  • Pet Insurance: Options to support your furry family members.
  • Hilton travel discounts and employee room rates worldwide
  • Career growth and training opportunities
  • Access to wellness programs and employee appreciation events

Please note that eligibility for certain benefits may vary depending on your employment status. Detailed information, including plan summaries and enrollment instructions, will be provided during onboarding or upon request. This summary complies with applicable state laws and is subject to change based on legislative updates or company policies.
E-Verify Participation:
theWit Hotel participates in the U.S. Department of Homeland Security E-Verify program to confirm the employment eligibility of all newly hired employees.
Equal Employment Opportunity:
theWit Hotel and ROOF on theWit are proud to be Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, or any other protected characteristic under applicable law.

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