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Front Doorman Jobs (NOW HIRING)

PBS Facility Services

Director of Concierge

Brooklyn, NY · On-site

$85K - $90K/yr

... front-of-house operations to ensure smooth guest and resident transitions, timely responses, and efficient task completion. * Devise and implement strategies to refine the concierge and doorman ...

Metropolis Corp

Doorperson (driving) USA

Half Moon Bay, CA · On-site

$18.75 - $24.50/hr

Responsibilities What do I do as a Doorperson/Driver? As our newest team member, you will be an ... to the front desk for check-in. * Hail taxi cabs for any guest requesting one. * Dispatch a ...

Boyd Gaming

Door Person

King Of Prussia, PA · On-site

$16.25 - $21.25/hr

The Doorman is the first point of contact for guests entering the establishment. They are responsible for greeting and welcoming patrons, verifying the identification of players parking on the front ...

Valley Forge Casino Resort

Door Person

King Of Prussia, PA · On-site

$16.25 - $21.25/hr

The Doorman is the first point of contact for guests entering the establishment. They are responsible for greeting and welcoming patrons, verifying the identification of players parking on the front ...

Boyd Gaming

Door Person

King Of Prussia, PA · On-site

$16.25 - $21.25/hr

The Doorman is the first point of contact for guests entering the establishment. They are responsible for greeting and welcoming patrons, verifying the identification of players parking on the front ...

Boyd Gaming

Door Person

King Of Prussia, PA · On-site

$16.25 - $21.25/hr

The Doorman is the first point of contact for guests entering the establishment. They are responsible for greeting and welcoming patrons, verifying the identification of players parking on the front ...

Boyd Gaming

Door Person

King Of Prussia, PA

$16.25 - $21.25/hr

The Doorman is the first point of contact for guests entering the establishment. They are responsible for greeting and welcoming patrons, verifying the identification of players parking on the front ...

The Whit Hotel

Front Office Manager - theWit

Chicago, IL · On-site

$65K - $68K/yr

Oversee the daily operations of the Front Desk and Guest Services functions, including Front Desk, Bell, Doormen, Concierge, and Valet. * Lead and support the Front Office team in delivering ...

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Front Doorman information

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How much do front doorman jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for front doorman in the United States is $18.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.91 per hour, depending on experience, location, and employer.

What is a front doorman?

Front doormen are professionals responsible for greeting residents and guests, managing building access, and enhancing security at residential or commercial buildings. They often assist with opening doors, handling deliveries, calling for transportation, and providing information or directions. Their presence ensures a welcoming environment and can help deter unauthorized entry. Front doormen may also monitor surveillance systems and communicate with building management about any concerns.

What are the key skills and qualifications needed to thrive as a front doorman, and why are they important?

To thrive as a Front Doorman, you need strong customer service skills, situational awareness, and often a high school diploma or equivalent. Familiarity with security systems, visitor management software, and communication devices like radios or intercoms is typically required. Professionalism, reliability, and excellent interpersonal skills help create a welcoming environment and foster positive interactions with residents and guests. These skills are crucial for ensuring building security, smooth daily operations, and a positive first impression for everyone entering the premises.

What are some common challenges faced by front doormen, and how can they be managed effectively?

Front Doormen often encounter challenges such as managing high volumes of guests during peak hours, handling difficult or dissatisfied visitors, and maintaining security and protocol under pressure. Effective communication, vigilance, and a calm demeanor are key to overcoming these challenges. Many employers provide training in customer service and conflict resolution to help doormen handle tough situations and ensure a welcoming environment for all guests.

What is the difference between Front Doorman vs Concierge?

AspectFront DoormanConcierge
CredentialsHigh school diploma, security or customer service experienceHigh school diploma, hospitality or customer service experience
Work EnvironmentResidential buildings, hotels, apartment complexesHotels, luxury residential buildings, corporate offices
Employer & IndustryProperty management, real estate, hospitalityHospitality, luxury property management
Primary RoleGreeting visitors, security, assisting with packagesProviding information, booking services, personalized guest assistance

While both Front Doormen and Concierges work in customer-facing roles within similar environments, Front Doormen primarily focus on security, greeting, and assisting with packages, whereas Concierges offer personalized services like reservations and local recommendations. The roles often overlap in customer service but differ in scope and responsibilities.

How do you get a job as a front doorman?

To become a front doorman, candidates typically need a high school diploma or equivalent, good communication skills, and a professional appearance. Experience in customer service or security can be beneficial, and some employers may require background checks or security training. Applying directly to property management companies or staffing agencies that specialize in building staff can help find opportunities.

Is it hard to become a front doorman?

Becoming a front doorman typically requires good customer service skills, a professional appearance, and sometimes a background check. While the job may not require formal education, physical stamina and the ability to handle stressful situations are important, and some employers prefer previous experience in hospitality or security. The difficulty varies depending on the location and specific employer requirements.
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Front Doorman jobs near you
Infographic showing various Front Doorman job openings in the United States as of August 2026, with employment types broken down into 75% Full Time, 24% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,234 per year, or $18.9 per hour.

Concierge & Front Desk Operations Manager (Multi-Site)

PBS Facility Service

Brooklyn, NY • On-site

$65K - $70K/yr

Full-time

Re-posted 27 days ago

Job description

Concierge & Front Desk Operations Manager - (Multi-Site)
Company: PBS Facility Service
Location: Brooklyn, NY (Tri-State Area Portfolio)
About the Role
The Doorman Supervisor plays a key leadership role within PBS Facility Service, overseeing multiple luxury residential properties across the tri-state area. This position is responsible for ensuring that every building's doorman and concierge team delivers exceptional service, adheres to PBS's operational standards, and maintains the highest level of professionalism.
This role requires a confident, hands-on leader who thrives in fast-paced environments, can make critical decisions under pressure, and understands the balance between hospitality and security. The ideal candidate will serve as both a mentor and an enforcer - developing team members through coaching and training, while also holding them accountable to PBS's expectations and client requirements.
What You Will Do
  • Manage and motivate a team of doormen and concierge staff across assigned properties. Conduct regular site visits to monitor performance, ensure coverage, and provide coaching where needed.

  • Create and distribute biweekly schedules. Manage daily attendance, missed punches, and emergency coverage requests, ensuring all sites remain staffed without interruption.

  • Train new hires and conduct refresher sessions using PBS service standards, including the Concierge Smile Guide and building-specific SOPs. Ensure that all employees project a professional image, communicate effectively, and follow building policies.

  • Build strong relationships with property managers, supers, and residents. Address complaints promptly and professionally, ensuring quick resolution and client satisfaction.

  • Review daily shift reports, incident summaries, and CCTV events. Document issues accurately and escalate them as appropriate to Operations or HR.

  • Enforce adherence to Local 32BJ contract requirements, prevailing wage rules, and PBS policies. Ensure compliance with safety, security, and confidentiality standards.

  • Utilize company's digital platforms for scheduling, attendance audits, and reporting. Maintain up-to-date records of employee communications, disciplinary actions, and site observations.

  • Conduct building walkthroughs to ensure lobby presentation, uniform standards, and guest interaction meet PBS's service expectations. Provide regular feedback to the Operations team to continuously improve service quality.

What It Takes to Be Successful
  • Proven ability to lead by example, inspire professionalism, and foster accountability across a diverse team.

  • Strong verbal and written communication skills, with the ability to manage sensitive conversations and convey professionalism in all interactions.

  • Exceptional time management and follow-through skills, with the ability to balance multiple sites, shifting schedules, and high-priority client requests.

  • Calm and resourceful under pressure. Able to resolve personnel, tenant, or operational issues quickly while maintaining PBS's reputation for reliability and service.

  • Proficiency with scheduling and HR systems. Comfortable with reporting tools and digital communication platforms.

  • Minimum of 3-5 years in a supervisory or management role within the hospitality, building services, or residential property management industry. Experience in union environments (Local 32BJ preferred) is a plus.

  • Must own a vehicle and possess a valid driver's license.

  • Flexibility to work evenings, weekends, and respond to emergencies as required.

Why PBS Facility Service
At PBS, we believe that every interaction at the front door sets the tone for the resident experience. Our supervisors play a key role in maintaining that standard of excellence - ensuring every doorman represents our brand with professionalism, warmth, and integrity. If you take pride in leadership, service, and accountability, we invite you to join our team.

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