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Front Desk Jobs in West Springfield, MA (NOW HIRING)

Advocare LLC

Front Desk

West Springfield, MA · On-site

$15 - $19.25/hr

Function includes overall responsibilities for front desk activities from greeting the patient through data entry and scanning of chart to ensure smooth patient appointment processing. Some ...

Advocare LLC

Front Desk

West Springfield, MA

$15 - $19.25/hr

Description Function includes overall responsibilities for front desk activities from greeting the patient through data entry and scanning of chart to ensure smooth patient appointment processing.

Advocare LLC

Front Desk

West Springfield, MA · On-site

$19 - $20/hr

Job Type Full-time Description Function includes overall responsibilities for front desk activities from greeting the patient through data entry and scanning of chart to ensure smooth patient ...

Biotron Limited

front desk receptionist

Westfield, MA · On-site

$15.75 - $20/hr

Front Desk Position This front desk position is for a busy and exciting natural health practice. This job involves several people interactions per hour with professional and efficient service, both ...

Planet Fitness

Front Desk Associate

Vernon, CT · On-site

$16.94/hr

Front Desk Associate Planet Fitness, a private equity backed fitness retailer, is seeking candidates for the role of Front Desk Associates. The Front Desk Associate is a highly friendly and courteous ...

Planet Fitness

Front Desk Associate

Bloomfield, CT · On-site

$16.94/hr

Front Desk Associate Planet Fitness, a private equity backed fitness retailer, is seeking candidates for the role of Front Desk Associates. The Front Desk Associate is a highly friendly and courteous ...

RRI, Inc.

Front Desk GSR

Vernon, CT · On-site

$8.50/hr

The Front Desk Guest Service Representative (GSR) is responsible for maintaining positive guest interactions while consistently and courteously responding to their needs, requests, necessary service ...

RRI, Inc.

Front Desk GSR

Vernon, CT · On-site

$8.50/hr

The Front Desk Guest Service Representative (GSR) is responsible for maintaining positive guest interactions while consistently and courteously responding to their needs, requests, necessary service ...

Planet Fitness

Front Desk Associate

East Hartford, CT

$16.94 - $17.44/hr

Front Desk Associate Planet Fitness, a private equity backed fitness retailer, is seeking candidates for the role of Front Desk Associates. The Front Desk Associate is a highly friendly and courteous ...

A.R. Mazzotta

Front Desk Receptionist

Hartford, CT

$20/hr

Front Desk Receptionist Hartford Area, CT $20.00 per hour Looking for Your Next Opportunity? This role has been filled, but A.R. Mazzotta is continually recruiting for similar positions throughout ...

Hatfield Rally House

Front Desk Welcome Staff

Hatfield, MA · On-site

$14.25 - $18.25/hr

As Front Desk Staff, you'll be the first point of contact for members and guests. You'll help manage daily check-ins, answer inquiries, handle reservations, and support the overall customer ...

Dave & Buster's

Front Desk/Host

Manchester, CT · On-site

$14.25 - $19/hr

Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The front desk/host positions require a strong communicator who will guide our ...

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All JobsFront Desk JobsFront Desk Jobs in West Springfield, MA

Front Desk information

See West Springfield, MA salary details

$7

$15

$19

How much do front desk jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for front desk in West Springfield, MA is $15.19, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $17.26 per hour, depending on experience, location, and employer.

What is a front desk job?

A Front Desk job involves completing administrative duties in a company’s front office. For example, the receptionist at a hotel front desk checks in room reservations, greets guests, checks email, and answers the phone. Front Desk jobs require frequent interaction with people, so strong customer service and interpersonal skills are necessary. Time management skills are also key since Front Desk jobs require multitasking. These jobs may also require the ability to use front office equipment, such as a computer, multi-line phone, and copy machine.

What are the key skills and qualifications needed to thrive as a front desk professional, and why are they important?

To thrive as a Front Desk professional, strong organizational skills, attention to detail, and a high school diploma or equivalent are generally required. Familiarity with reservation or scheduling software, phone systems, and office productivity tools like Microsoft Office is typically expected. Excellent communication, a friendly demeanor, and the ability to multitask under pressure are standout soft skills. These abilities are crucial for delivering efficient service, managing first impressions, and ensuring smooth daily operations in customer-facing environments.

What are some common challenges faced by front desk staff, and how can they be managed effectively?

Front Desk staff often encounter challenges such as managing multiple tasks simultaneously, handling difficult guests, and maintaining composure during busy periods. Effective time management, clear communication, and a calm, professional demeanor are essential skills for addressing these situations. Many Front Desk teams work closely together and with other departments, so fostering strong teamwork and staying organized can help minimize stress and ensure the smooth operation of daily front desk functions.

What is the difference between Front Desk vs Receptionist?

AspectFront DeskReceptionist
CredentialsHigh school diploma; some roles may require customer service experienceHigh school diploma; customer service skills often preferred
Work EnvironmentHotels, offices, clinics, hospitalsHotels, offices, clinics, hospitals
Employer & Industry UsageUsed broadly across industries for front-line customer interactionCommonly used in hospitality, healthcare, corporate settings
Search & Comparison IntentPeople comparing front desk roles with similar customer service positionsPeople looking for entry-level front office roles

Both Front Desk and Receptionist roles involve greeting visitors, answering phones, and managing front office tasks. The terms are often used interchangeably, but 'Front Desk' typically refers to the overall position in various industries, while 'Receptionist' is more specific to roles focused on front office customer service. Both require similar skills and credentials, making them closely related in the job market.

Can I get a front desk job with no experience?

Front desk jobs often do not require prior experience, as employers typically look for good communication skills, a professional appearance, and basic computer knowledge. On-the-job training is common, and having a friendly attitude and organizational skills can help you qualify for entry-level positions. Certifications or familiarity with office software can be advantageous but are not always necessary.

Is being a front desk receptionist hard?

Being a front desk receptionist can be challenging due to the need to handle multiple tasks such as greeting visitors, managing phone calls, and maintaining organization in a fast-paced environment. Success in this role often depends on strong communication skills, organization, and the ability to stay calm under pressure.
More about Front Desk jobs

What are the most commonly searched types of Front Desk jobs in West Springfield, MA?

The most popular types of Front Desk jobs in West Springfield, MA are:

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For Front Desk jobs in West Springfield, MA, the most frequently searched job titles are:

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The top searched job categories for Front Desk jobs in West Springfield, MA are:

What cities near West Springfield, MA are hiring for Front Desk jobs?

Cities near West Springfield, MA with the most Front Desk job openings:

Front Desk jobs near you
Infographic showing various Front Desk job openings in West Springfield, MA as of August 2026, with employment types broken down into 72% Full Time, 26% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $31,595 per year, or $15.2 per hour.

Front Desk Supervisor

Blue Sky Hospitality Solutions

Windsor Locks, CT • On-site

$16.50 - $21.50/hr

Full-time

Re-posted 15 days ago

Job description

Job Title: Front Desk Supervisor
Location: Fairfield Inn & Suites Hartford Airport - Windsor Locks, CT
Job Type: Full-Time

About Us:
At the Fairfield Inn & Suites, Hartford Airport, we pride ourselves on delivering exceptional hospitality and memorable guest experiences. We're looking for a motivated and experienced Front Desk Supervisor to lead our front desk team and ensure smooth daily operations.

Position Overview:
As the Front Desk Supervisor, you will assist in overseeing the front desk staff, coordinate guest services, and ensure excellent customer service standards. You'll be the first point of contact for our guests, providing a warm welcome and resolving any issues efficiently.

Key Responsibilities:

  • Supervise and support front desk staff to maintain high standards of service.
  • Provide front desk coverage
  • Manage daily front desk operations including check-ins, check-outs, and reservations.
  • Train and mentor front desk team members.
  • Handle guest inquiries, complaints, and special requests promptly and professionally.
  • Collaborate with housekeeping, maintenance, and management to ensure guest satisfaction.
  • Maintain accurate records and reports related to front desk activities.
  • Ensure compliance with hotel policies and procedures.

Qualifications:

  • Previous experience in a hotel front desk role, with at least 1-2 years in a supervisory or leadership position required.
  • Prior Marriott experience prefered
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to multitask and work in a fast-paced environment.
  • Proficiency in hotel management software (e.g., OPERA, Fidelio) is a plus.
  • Flexible availability, including weekends and holidays.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A positive and collaborative work environment.
  • Employee discounts at Marriott hotels.