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Front Desk Jobs in Puerto Rico (NOW HIRING)

The Condado Collection

PR · On-site

$14.50 - $18.50/hr

Serving guests at the front desk while providing the highest level of service possible in an efficient, courteous, and professional manner. * Handle all duties according to hotel policies, procedures ...

Dave & Buster's, Inc.

Recepción y Anfitrión

Bayamon, PR · On-site

$10.50 - $12/hr

Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The front desk/host positions require a strong communicator who will guide our ...

Dave & Buster's

Recepcion y Anfitrion

San Juan, PR · On-site

$12/hr

Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The front desk/host positions require a strong communicator who will guide our ...

Dave & Buster's

Recepcion y Anfitrion

Bayamon, PR

$12/hr

Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The front desk/host positions require a strong communicator who will guide our ...

Dave & Buster's, Inc.

Recepción y Anfitrión

San Juan, PR · On-site

$10.50 - $12/hr

Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The front desk/host positions require a strong communicator who will guide our ...

Easy Mile Fitness

OVERNIGHT FULL TIME (WED-SUN)

San Juan, PR · On-site

$14.25 - $19/hr

We are now looking to hire front desk customer service representatives on one of the most innovative, fastest growing health club brands in the United States and Puerto Rico. Our mission "Judgement ...

PLANET FITNESS

OVERNIGHT FULL TIME (WED-SUN)

San Juan, PR · On-site

$14.25 - $19/hr

We are now looking to hire front desk customer service representatives on one of the most innovative, fastest growing health club brands in the United States and Puerto Rico. Our mission "Judgement ...

The Condado Collection

PR · On-site

Knowledgeable in all front desk functions, including switchboard, business center and guest relations, bell, and concierge. * Ensure that all necessary resources and materials are available for the ...

The Condado Collection

PR · On-site

$14.50 - $19.50/hr

Serving guests at the front desk while providing the highest level of service possible in an efficient, courteous, and professional manner. * Assist with check-ins and check-outs, and any special ...

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All JobsFront Desk JobsFront Desk Jobs in Puerto Rico

Front Desk information

What is a front desk job?

A Front Desk job involves completing administrative duties in a company’s front office. For example, the receptionist at a hotel front desk checks in room reservations, greets guests, checks email, and answers the phone. Front Desk jobs require frequent interaction with people, so strong customer service and interpersonal skills are necessary. Time management skills are also key since Front Desk jobs require multitasking. These jobs may also require the ability to use front office equipment, such as a computer, multi-line phone, and copy machine.

What are the key skills and qualifications needed to thrive as a front desk professional, and why are they important?

To thrive as a Front Desk professional, strong organizational skills, attention to detail, and a high school diploma or equivalent are generally required. Familiarity with reservation or scheduling software, phone systems, and office productivity tools like Microsoft Office is typically expected. Excellent communication, a friendly demeanor, and the ability to multitask under pressure are standout soft skills. These abilities are crucial for delivering efficient service, managing first impressions, and ensuring smooth daily operations in customer-facing environments.

What are some common challenges faced by front desk staff, and how can they be managed effectively?

Front Desk staff often encounter challenges such as managing multiple tasks simultaneously, handling difficult guests, and maintaining composure during busy periods. Effective time management, clear communication, and a calm, professional demeanor are essential skills for addressing these situations. Many Front Desk teams work closely together and with other departments, so fostering strong teamwork and staying organized can help minimize stress and ensure the smooth operation of daily front desk functions.

What is the difference between Front Desk vs Receptionist?

AspectFront DeskReceptionist
CredentialsHigh school diploma; some roles may require customer service experienceHigh school diploma; customer service skills often preferred
Work EnvironmentHotels, offices, clinics, hospitalsHotels, offices, clinics, hospitals
Employer & Industry UsageUsed broadly across industries for front-line customer interactionCommonly used in hospitality, healthcare, corporate settings
Search & Comparison IntentPeople comparing front desk roles with similar customer service positionsPeople looking for entry-level front office roles

Both Front Desk and Receptionist roles involve greeting visitors, answering phones, and managing front office tasks. The terms are often used interchangeably, but 'Front Desk' typically refers to the overall position in various industries, while 'Receptionist' is more specific to roles focused on front office customer service. Both require similar skills and credentials, making them closely related in the job market.

Can I get a front desk job with no experience?

Front desk jobs often do not require prior experience, as employers typically look for good communication skills, a professional appearance, and basic computer knowledge. On-the-job training is common, and having a friendly attitude and organizational skills can help you qualify for entry-level positions. Certifications or familiarity with office software can be advantageous but are not always necessary.

Is being a front desk receptionist hard?

Being a front desk receptionist can be challenging due to the need to handle multiple tasks such as greeting visitors, managing phone calls, and maintaining organization in a fast-paced environment. Success in this role often depends on strong communication skills, organization, and the ability to stay calm under pressure.
More about Front Desk jobs

What are the most commonly searched types of Front Desk jobs in Puerto Rico?

The most popular types of Front Desk jobs in Puerto Rico are:

What are popular job titles related to Front Desk jobs in Puerto Rico?

For Front Desk jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Front Desk jobs in Puerto Rico look for?

The top searched job categories for Front Desk jobs in Puerto Rico are:

Front Desk jobs near you
Infographic showing various Front Desk job openings in Puerto Rico as of August 2026, with employment types broken down into 75% Full Time, 23% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Guest Services Agent - Condado Vanderbilt Hotel

The Condado Collection

San Juan, PR

$14.50 - $18.50/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 10 days ago

Job description

Overview

The Condado Collection is a collection of hospitality properties in Puerto Rico ranging from classic and modern luxury full-service hotels, to fine dining and entertainment.

The Condado Vanderbilt is the standard of excellence and luxury resort hotels in San Juan and The Caribbean. Originally built in 1919 and restored to its distinguished grandeur, offers unsurpassed cuisine, exquisite rooms and suites, and highly personalized service. We aim to create experiences and inspire journeys not only for our guests, but also our workforce. We are confident that our team members are the key in delivering passionate and authentic hospitality service. Let's create a collection of memories together!

Key Responsibilities
  • Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation.
  • Serving guests at the front desk while providing the highest level of service possible in an efficient, courteous, and professional manner.
  • Handle all duties according to hotel policies, procedures, internal rules, and standards.
  • Be knowledgeable about daily hotel operations, check daily event sheets, bulletin boards and be up to date with all changes, new procedures, and events.
  • Be informed about room rates, packages, discounts, and promotions, and understand how to manage each effectively.
  • Follow all cash handling and banking procedures to check out all guests efficiently.
  • Perform guest registration and room assignment and accommodate special requests of all guests.
  • Answer the phones according to the standards of proper etiquette.
  • Know how to handle safe deposit boxes.
  • Be familiar with the AM, PM, and night daily checklist to ensure smooth daily operations.
  • Balance night audit transactions for daily sales journal information.
  • Reconciles Front Desk and Outlets cash deposits daily.
  • Follow all company, safety and security policies and procedures; report accidents, injuries, and unsafe working conditions to the Front Desk Manager.
  • Complete safety training and certifications.
  • Ensure uniform and personal appearance are clean and professional.
  • Develop and maintain positive working relationships with others, support the team to reach common goals. 
  • Perform other reasonable job duties as requested by the supervisors.
Qualifications

  • Hospitality oriented.

  • High school diploma or equivalent; preferably in Hotel Management.

  • Excellent communication and interpersonal skills.

  • Proficiency in hotel management software and Microsoft Office.

  • Ability to work quickly and efficiently, especially under pressure.

  • Must be able to lift up to 50 pounds and stand for extended periods.

  • Flexibility to work various shifts, including weekends and holidays.

  • Fully bilingual (Spanish/English).

Benefits

  • 401(k)

  • 401(k) Matching

  • Health Insurance

  • Vision Insurance

  • Dental Insurance

  • Paid Holidays

The Condado Collection is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Employment Type: FULL_TIME

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