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Front Desk Services Agent Jobs (NOW HIRING)

Opal Sol

Front Desk Agent

Clearwater Beach, FL · On-site

$13.25 - $16.50/hr

The best Front Desk Agent will have tremendous patience when dealing with guests and accommodate ... Providing front desk services to guests * Assigning rooms and taking care of administrative duties

Commonwealth Hotels

Front Desk Agent

Houston, TX

$13.50 - $17.25/hr

The Staybridge Suites Houston NW Cypress Crossing, Houston, Texas, is seeking a Hotel Guest Service Agent, Front Desk Clerk, or Front Office Agent. About Us: Join the team at Staybridge Suites ...

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The Laureate

Front Desk Agent

Key West, FL · On-site

$14 - $17.75/hr

The best Front Desk Agent will have tremendous patience when dealing with guests and accommodate ... Providing front desk services to guests * Assigning rooms and taking care of administrative duties

Reefhouse Resort & Marina

Front Desk Agent

Key Largo, FL · On-site

$14 - $17.50/hr

The best Front Desk Agent will have tremendous patience when dealing with guests and accommodate ... Providing front desk services to guests * Assigning rooms and taking care of administrative duties

Hollywood Beach Marriott

Front Desk Agent

Hollywood, FL · On-site

$13 - $16.50/hr

The best Front Desk Agent will have tremendous patience when dealing with guests and accommodate ... Providing front desk services to guests * Assigning rooms and taking care of administrative duties

Hollywood Beach Marriott

Front Desk Agent

Hollywood, FL · On-site

$13 - $16.50/hr

The best Front Desk Agent will have tremendous patience when dealing with guests and accommodate ... Providing front desk services to guests * Assigning rooms and taking care of administrative duties

The Laureate

Front Desk Agent

Key West, FL · On-site

$14 - $17.75/hr

The best Front Desk Agent will have tremendous patience when dealing with guests and accommodate ... Providing front desk services to guests * Assigning rooms and taking care of administrative duties

Vintners Resort

Front Desk Agent (Full Time)

Pasadena, CA · On-site

$15.50 - $19.75/hr

Hotel Front Desk Agent A Hotel Front Desk Agent is usually the first person who greets you when you ... Invoice and bill guests for their stay and services used. Communicate with guests to better ...

Quality Inn & Suites

Front Desk Agent

Shingle Springs, CA · On-site

$14.75 - $18.75/hr

Front Desk Agent We are seeking a Front Desk Agent to become a part of our team! You will ... Previous experience in customer service, front desk service, or other related fields * Ability to ...

The Capitana

Front Desk Agent

Key West, FL

$14 - $17.75/hr

The best Front Desk Agent will have tremendous patience when dealing with guests and accommodate ... Providing front desk services to guests * Assigning rooms and taking care of administrative duties

The Capitana

Front Desk Agent

Key West, FL · On-site

$14 - $17.75/hr

The best Front Desk Agent will have tremendous patience when dealing with guests and accommodate ... Providing front desk services to guests * Assigning rooms and taking care of administrative duties

Samoset Resort

Front Desk Agent

Rockport, ME · On-site

$15.50 - $19.75/hr

The best Front Desk Agent will have tremendous patience when dealing with guests and accommodate ... Providing front desk services to guests * Assigning rooms and taking care of administrative duties

Samoset Resort

Front Desk Agent

Rockport, ME · On-site

$15.50 - $19.75/hr

The best Front Desk Agent will have tremendous patience when dealing with guests and accommodate ... Providing front desk services to guests * Assigning rooms and taking care of administrative duties

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Front Desk Services Agent information

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How much do front desk services agent jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for front desk services agent in the United States is $15.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.31 per hour, depending on experience, location, and employer.

What is a front desk services agent?

Front Desk Services Agents are professionals who serve as the first point of contact for guests at hotels, resorts, or other hospitality establishments. They are responsible for welcoming guests, handling check-ins and check-outs, managing reservations, answering inquiries, and addressing guest concerns. Additionally, they may perform administrative tasks, coordinate with housekeeping and maintenance staff, and provide information about local attractions. Their role is essential in ensuring a positive guest experience and smooth daily operations.

What are the key skills and qualifications needed to thrive as a front desk services agent?

To thrive as a Front Desk Services Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with hotel management software, multi-line phone systems, and reservation platforms is often required. Excellent communication, problem-solving, and interpersonal skills help you stand out in this guest-facing role. These skills ensure efficient operations, positive guest experiences, and effective handling of daily challenges at the front desk.

What are some common challenges faced by front desk services agents and how can they be managed?

Front Desk Services Agents often encounter challenges such as handling high volumes of guest check-ins and check-outs during peak times, resolving guest complaints diplomatically, and managing multiple tasks simultaneously. Developing strong organizational and communication skills is key to managing these situations effectively. Additionally, working closely with housekeeping, maintenance, and management teams helps ensure smooth operations and quick resolution of issues, while maintaining a positive and welcoming attitude enhances guest satisfaction.

What is the difference between Front Desk Services Agent vs Receptionist?

AspectFront Desk Services AgentReceptionist
CredentialsHigh school diploma; customer service skillsHigh school diploma; communication skills
Work EnvironmentHotels, corporate offices, healthcare facilitiesOffices, clinics, hotels
Employer & IndustryHospitality, corporate, healthcareBusiness, healthcare, hospitality
Search & Comparison IntentCustomer service, guest check-in, reservationsFront office, administrative support

While both roles involve greeting visitors and managing front desk operations, a Front Desk Services Agent typically works in hospitality or healthcare settings, focusing on guest services and reservations. A Receptionist often handles administrative tasks in office environments. The roles overlap in customer service skills but differ in industry-specific duties and work environments.

What do you do as a front desk services agent?

A front desk services agent is responsible for greeting visitors, answering phone calls, managing appointments, and providing information about the organization. They often handle administrative tasks, maintain visitor logs, and use communication tools like phones and computers. Strong customer service skills and attention to detail are essential for this role.

What cities are hiring for Front Desk Services Agent jobs?

Cities with the most Front Desk Services Agent job openings:

What states have the most Front Desk Services Agent jobs?

States with the most job openings for Front Desk Services Agent jobs include:

What are popular job titles related to Front Desk Services Agent jobs?

For Front Desk Services Agent jobs, the most frequently searched job titles are:

Front Desk Services Agent jobs near you

Front Desk Agent

Treasure Island, FL • On-site

The Resort at Longboat Key Club
201 - 500 employees
Learn more about The Resort at Longboat Key Clubexternal

$13.25 - $16.75/hr

Other

Medical, Dental, Vision, Life, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

We are looking for highly organized candidates with excellent people skills for the position of Front Desk. As part of the initial first 10 minutes of a guests experience, the Front Desk Agents are responsible for making lasting first impressions, starting with the warm welcome/welcome back, owning each interaction and representing the company as if it is their own. In addition to undertaking various procedural and administrative duties, dealing with and diffusing conflict or tension is also a critical skill we are looking for.
The best Front Desk Agent will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.
Benefits:

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • 401(k)
  • Short Term Disability
  • Free Associate Parking
  • Free Meal for every shift worked
  • 25% Discount in Resort Outlets
  • Hotel Discounts with OPL
  • Friends and Family Discount
Responsibilities:
  • Greeting guests upon arrival and making them feel welcome
  • Recognizing repeat, VIP status and/or loyalty
  • Administering check-ins and check-outs
  • Providing front desk services to guests
  • Assigning rooms and taking care of administrative duties
  • Delivering mail and messages
  • Processing guest payments
  • Coordinating with bell service and staff management
  • Being a source of information to guests on various matters such as transport and restaurant advice
  • Accommodating general and unique requests
  • Diffusing conflict or tense situations with guests, handling guest opportunities
Qualifications:
  • High school diploma or GED
  • Previous customer service experience
  • Exceptional interpersonal skills
  • Excellent written and verbal communication
  • Time management and organizational skills
  • Conflict resolution experience
  • Patience and good listening skills

This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our company's mission.
The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks.
We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.

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