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Front Desk Position Jobs in Addison, IL (NOW HIRING)

UFC Gym

Front Desk

Chicago, IL · On-site

$45K/yr

This position may interact with all levels of management and staff within Corporate and Field offices, in the clubs, and within the Front Desk Representative team. REQUIRED QUALIFICATIONS: Knowledge ...

Deerfield Dental Care

Front Desk

Deerfield, IL · On-site

$20 - $25/hr

Join Our Front Desk Team! Deerfield Dental Care is looking for a friendly and organized Front Desk Coordinator to be the welcoming face of our practice! If you thrive in a patient-focused environment ...

Vinayaka Hospitality

Front Desk Supervisor

Oak Brook, IL · On-site

$20 - $21/hr

Front Desk Supervisor DEPARTMENT: Rooms/Front Office REPORTS TO: Front Office Manager JOB SUMMARY ... SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be ...

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All JobsFront Desk Position JobsFront Desk Position Jobs in Addison, IL

Front Desk Position information

See Addison, IL salary details

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How much do front desk position jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for front desk position in Addison, IL is $15.27, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $17.36 per hour, depending on experience, location, and employer.

What is a front desk position?

Front Desk positions are customer-facing roles typically found in businesses such as hotels, offices, medical facilities, and other service-oriented environments. Employees in these positions are responsible for greeting visitors, answering phones, handling inquiries, managing reservations, and providing general administrative support. They serve as the first point of contact for guests or clients and play a key role in creating a positive first impression. Strong communication, organizational, and problem-solving skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a front desk position?

To thrive in a Front Desk Position, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with scheduling software, multi-line phone systems, and office management tools like Microsoft Office is commonly required. Excellent communication, professionalism, and a friendly demeanor are important soft skills that set top performers apart. These abilities ensure efficient operations, positive first impressions, and effective service to clients and visitors.

What are some common challenges faced in a front desk position and how can they be managed effectively?

Front desk professionals often encounter challenges such as handling a high volume of guests or clients during peak times, managing multiple tasks simultaneously, and addressing unexpected issues like scheduling conflicts or dissatisfied visitors. Effective time management, clear communication, and staying calm under pressure are key strategies to overcome these challenges. Regular training and strong support from supervisors and team members also help ensure that front desk staff can provide excellent service even in demanding situations.

Can I get a front desk position with no experience?

Front desk positions often do not require prior experience, as employers typically look for good communication skills, a professional appearance, and basic computer knowledge. On-the-job training is common, and some roles may prefer or require a high school diploma or equivalent. Certifications like customer service or receptionist training can enhance your chances but are not always mandatory.

What front desk jobs pay the most?

Senior front desk roles, such as front desk managers or administrative supervisors, tend to offer higher salaries, often exceeding $40,000 annually depending on the industry and location. Specialized environments like luxury hotels, corporate offices, or medical facilities typically pay more, especially when combined with relevant experience and certifications. Salary can also increase with additional responsibilities, management duties, or advanced skills in customer service and administrative software.

What are popular job titles related to Front Desk Position jobs in Addison, IL?

For Front Desk Position jobs in Addison, IL, the most frequently searched job titles are:

What job categories do people searching Front Desk Position jobs in Addison, IL look for?

The top searched job categories for Front Desk Position jobs in Addison, IL are:

What cities near Addison, IL are hiring for Front Desk Position jobs?

Cities near Addison, IL with the most Front Desk Position job openings:

Front Desk Position jobs near you
Infographic showing various Front Desk Position job openings in Addison, IL as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $31,766 per year, or $15.3 per hour.

Front Desk Manager

CHICAGO MARRIOTT NORTHWEST

Hoffman Estates, IL • On-site

$45K - $75K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 27 days ago

Job description

Front Desk Manager
Company: The Ghoman Group
Job Title: Front Desk Manager
Employment Type: Full-Time, Permanent
Work Arrangement: On-Site
Location: Marriott Chicago Northwest
Address: 4800 Hoffman Blvd, Hoffman Estates, IL 60192
Salary: $45,000 - $75,000 per year
About the Role
The Ghoman Group is seeking an experienced and customer-focused Front Desk Manager to lead the Front Office team at Marriott Chicago Northwest. The Front Desk Manager is responsible for overseeing the daily operations of the front desk, ensuring exceptional guest service, managing front office staff, and maintaining efficient hotel operations.
The ideal candidate is a strong leader with excellent communication skills, a passion for hospitality, and the ability to create memorable guest experiences while maintaining Marriott service standards.
Key Responsibilities
  • Oversee the daily operations of the Front Desk and Front Office Department.
  • Supervise, train, coach, and evaluate Front Desk Agents and Guest Service Associates.
  • Ensure efficient guest check-in and check-out procedures.
  • Handle guest concerns, complaints, and special requests professionally and promptly.
  • Maintain high levels of guest satisfaction and service quality.
  • Create staff schedules and ensure adequate coverage for all shifts.
  • Monitor employee performance and provide ongoing coaching and development.
  • Ensure compliance with hotel policies, procedures, and brand standards.
  • Coordinate with Housekeeping, Engineering, Food & Beverage, and Sales departments to ensure seamless guest experiences.
  • Monitor room availability, room assignments, and occupancy levels.
  • Assist with revenue optimization by maximizing room inventory and upselling opportunities.
  • Review daily reports, cash reconciliation, credit card transactions, and billing accuracy.
  • Maintain accurate guest records and front office documentation.
  • Ensure compliance with safety, security, and emergency procedures.
  • Support management with operational goals and special projects.
Required Qualifications
  • High school diploma or equivalent required; Associate's or Bachelor's degree in Hospitality Management or a related field is preferred.
  • Minimum 2 years of Front Desk supervisory or Front Desk Manager experience in a hotel environment.
  • Strong knowledge of hotel front office operations and guest service procedures.
  • Previous experience with Marriott or other major hotel brands is preferred.
  • Experience using hotel Property Management Systems (PMS), such as Opera Cloud, Opera PMS, or similar.
  • Strong leadership and team management skills.
  • Excellent verbal and written communication skills.
  • Ability to work in a fast-paced hospitality environment.
Preferred Qualifications
  • Marriott brand experience preferred.
  • Experience with revenue management and room inventory control.
  • Knowledge of guest loyalty programs.
  • CPR/First Aid certification is a plus.
Skills
  • Leadership and Team Management
  • Guest Relations
  • Conflict Resolution
  • Customer Service Excellence
  • Front Office Operations
  • Hotel Property Management Systems (PMS)
  • Cash Handling and Night Audit Support
  • Scheduling and Staff Development
  • Problem Solving
  • Microsoft Office Suite
Work Schedule
  • Full-Time
  • On-Site Position
  • Flexible schedule including mornings, evenings, weekends, and holidays as required by hotel operations.
Compensation & Benefits
  • Competitive annual salary: $45,000 - $75,000
  • Performance-based bonus opportunities
  • Health, Dental, and Vision Insurance
  • Paid Time Off (PTO)
  • Paid Holidays
  • 401(k) Retirement Plan
  • Professional Development and Training
  • Career Advancement Opportunities within The Ghoman Group
Application Requirements
Interested candidates should submit:
  • Updated Resume
  • Professional References
  • Cover Letter (Optional)
Screening Questions
  1. Do you have at least 2 years of Front Desk supervisory or Front Desk Manager experience in a hotel?
  2. Have you previously worked with Marriott or another major hotel brand?
  3. Which hotel Property Management Systems (PMS) have you used (e.g., Opera PMS, Opera Cloud)?
  4. Do you have experience managing and scheduling front office staff?
  5. Are you authorized to work in the United States?
  6. Are you able to work on-site at Marriott Chicago Northwest, 4800 Hoffman Blvd, Hoffman Estates, IL 60192?
  7. What are your salary expectations?

Only qualified candidates with hotel front office leadership experience will be considered.

Apply