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Front Desk Position Jobs in Kentucky (NOW HIRING)

AccorHotel

Front Desk Supervisor

Louisville, KY · On-site

$16.25 - $21.25/hr

Operating primarily from the front desk, this position ensures all front desk and valet functions are completed accurately and efficiently and sees that any major guest complaints or employee ...

21c Museum Hotels

Front Desk Supervisor

Louisville, KY

$16.25 - $21.25/hr

Operating primarily from the front desk, this position ensures all front desk and valet functions are completed accurately and efficiently and sees that any major guest complaints or employee ...

White Lodging

Front Desk Manager

Louisville, KY · On-site

$16.25 - $21.25/hr

We are hiring a Front Desk Manager to lead daily front office operations at one of our premium hotel properties. This is a hotel front office leadership role for an experienced hospitality ...

AccorHotel

Front Desk Supervisor

Louisville, KY

$16.25 - $21.25/hr

Operating primarily from the front desk, this position ensures all front desk and valet functions are completed accurately and efficiently and sees that any major guest complaints or employee ...

Beyond Podiatry

Front Desk

Louisville, KY · On-site

$13.75 - $17.50/hr

You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls. Receptionist's duties and responsibilities are to ensure the front desk welcomes ...

Beyond Podiatry

Front Desk

Louisville, KY · On-site

$17/hr

You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls. Receptionist's duties and responsibilities are to ensure the front desk welcomes ...

Hotel Spero

FRONT DESK AGENT

Lexington, KY · On-site

$15.50/hr

Front Desk Agent Opportunity At Springhill Suites Lexington Are you outgoing with a constant smile ... One year previous experience in a similar position in a hotel. * Basic computer skills required.

Kentucky Derby Museum

Front Desk Attendant

Louisville, KY · On-site

$12.50 - $16/hr

This position will also assist in maintaining the Front Desk and Lobby areas, open and close front desk registers, follow outlined cash handling procedures, and maintain records in accordance with ...

Crestline Hotels & Resorts

Front Desk Agent

Louisville, KY · On-site

$13.75 - $17.25/hr

Part-Time Front Desk Agent Your next opportunity to shine in hospitality is here at Courtyard ... One year previous experience in a similar position in a hotel. * Basic computer skills required.

Hotel Spero

FRONT DESK AGENT

Louisville, KY · On-site

$13.75 - $17.25/hr

Part-Time Front Desk Agent Your next opportunity to shine in hospitality is here at Courtyard ... One year previous experience in a similar position in a hotel. Basic computer skills required.

Spark by Hilton

Front Desk Supervisor

Paducah, KY · On-site

$18/hr

The scope of this position is to ensure the satisfaction of our guests, focus and train staff on customer service and develop and maintain service programs.Responsibilities of Front Desk Supervisor ...

Phenom People

Front Desk Manager

Louisville, KY · On-site

$16.25 - $21.25/hr

Position Requirements: * Associate's or Bachelor's degree preferred. * 1 to 3 years hospitality related experience, including front desk operations experience. Work Environment and Context: * Work ...

Commonwealth Hotels

Front Desk Receptionist

Florence, KY · On-site

$15 - $19/hr

Hampton Inn Cincinnati South is seeking a Hotel Guest Service Agent, Front Desk Clerk, or Front Office Agent. About Us: Hampton Inn Cincinnati Airport South is home to the most experienced staff in ...

Commonwealth Hotels

Front Desk Agent

Newport, KY · On-site

$14 - $17.50/hr

Working as a Hotel Guest Service Agent, Hotel Front Desk, Hotel Clerk or Front Desk Agent at the Homewood Suites by HIlton Newport, KY offers a rewarding opportunity to be part of a dynamic ...

Commonwealth Hotels

Front Desk Associate

Louisville, KY · On-site

$13.50 - $17.25/hr

Working as a Full-Time Hotel Guest Service Agent, Front Desk Agent, or Front Desk Clerk at the SpringHill Suites by Marriott Louisville Airport offers a rewarding opportunity to join a dynamic ...

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All JobsFront Desk Position JobsFront Desk Position Jobs in Kentucky

Front Desk Position information

See Kentucky salary details

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$13

$17

How much do front desk position jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for front desk position in Kentucky is $13.24, according to ZipRecruiter salary data. Most workers in this role earn between $11.68 and $15.05 per hour, depending on experience, location, and employer.

What is a front desk position?

Front Desk positions are customer-facing roles typically found in businesses such as hotels, offices, medical facilities, and other service-oriented environments. Employees in these positions are responsible for greeting visitors, answering phones, handling inquiries, managing reservations, and providing general administrative support. They serve as the first point of contact for guests or clients and play a key role in creating a positive first impression. Strong communication, organizational, and problem-solving skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a front desk position?

To thrive in a Front Desk Position, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with scheduling software, multi-line phone systems, and office management tools like Microsoft Office is commonly required. Excellent communication, professionalism, and a friendly demeanor are important soft skills that set top performers apart. These abilities ensure efficient operations, positive first impressions, and effective service to clients and visitors.

What are some common challenges faced in a front desk position and how can they be managed effectively?

Front desk professionals often encounter challenges such as handling a high volume of guests or clients during peak times, managing multiple tasks simultaneously, and addressing unexpected issues like scheduling conflicts or dissatisfied visitors. Effective time management, clear communication, and staying calm under pressure are key strategies to overcome these challenges. Regular training and strong support from supervisors and team members also help ensure that front desk staff can provide excellent service even in demanding situations.

Can I get a front desk position with no experience?

Front desk positions often do not require prior experience, as employers typically look for good communication skills, a professional appearance, and basic computer knowledge. On-the-job training is common, and some roles may prefer or require a high school diploma or equivalent. Certifications like customer service or receptionist training can enhance your chances but are not always mandatory.

What front desk jobs pay the most?

Senior front desk roles, such as front desk managers or administrative supervisors, tend to offer higher salaries, often exceeding $40,000 annually depending on the industry and location. Specialized environments like luxury hotels, corporate offices, or medical facilities typically pay more, especially when combined with relevant experience and certifications. Salary can also increase with additional responsibilities, management duties, or advanced skills in customer service and administrative software.

What are popular job titles related to Front Desk Position jobs in Kentucky?

For Front Desk Position jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Front Desk Position jobs in Kentucky look for?

The top searched job categories for Front Desk Position jobs in Kentucky are:

What cities in Kentucky are hiring for Front Desk Position jobs?

Cities in Kentucky with the most Front Desk Position job openings:

Front Desk Position jobs near you
Infographic showing various Front Desk Position job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $27,538 per year, or $13.2 per hour.

Front Desk Supervisor

AccorHotel

Louisville, KY • On-site

$16.25 - $21.25/hr

Full-time

Re-posted 23 days ago

Job description

Company Description
If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity.
Come join our Flock!
Job Description
Reports To: Front Office Manager/Rooms Manager
Supervises: Front Desk Agents, Valets
General Purpose: The Front Desk Supervisor handles internal and external guest issues, in the absence of the manager. Operating primarily from the front desk, this position ensures all front desk and valet functions are completed accurately and efficiently and sees that any major guest complaints or employee complaints are properly communicated and documented to the management staff. The Front Desk Supervisor also acts as a liaison between Front Desk, Housekeeping, and Engineering, and ensures that all requests to these departments are fulfilled within a timely manner.
Specific Responsibilities
  • Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Manages front office and valet staff during appropriate shifts.
  • Oversees all day to day operations of Front Desk and Valet staffs, insuring that all established front office and hotel policies are followed.
  • Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guests are satisfied and in rooms as requested.
  • Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the suite for the next sell.
  • Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.
  • Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue.
  • Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses in person and on telephone.
  • Operates the PBX equipment by answering incoming calls within two (2) rings, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service.
  • Maximizing revenue in each phone, desk, or valet transaction.
  • Controls cash transactions at the front desk or valet area and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
  • Maintains a friendly, cheerful and courteous demeanor at all times.
  • Performs other duties as assigned, requested or deemed necessary by management.

  • Processes all guest mail, messages and faxes by receiving, sorting, notifying and distributing to mailboxes and to guests in order to ensure the information is received by the guests in the most timely and accurate method possible.
  • Reviews all guest issues, contacts appropriate department for resolution, determines recovery, follows up with guest, and maintains log of the incident. Reports issues to manager, escalating immediately when appropriate.
  • Contributes and maintains established information and communication sources such as department and front desk log books in order to enhance department communications and operations.
  • Ensures that the AM shift and PM shift sheet is completed each day.
  • Other duties as assigned by your supervisor or manager.

Qualifications
  • Know standard cash handling procedures and knowledge of computerized cash register systems.
  • Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.
  • Must be fluent in English.
  • Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing.
  • Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
  • Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.
  • Standard office equipment including but not limited to: telephone, copier, POS, PC, fax machine, and PBX system.

Additional Information
All your information will be kept confidential according to EEO guidelines. 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/poster.cfm

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