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Front Desk Position Jobs in Kentucky (NOW HIRING)

Commonwealth Hotels

Front Desk Agent

Erlanger, KY

$14 - $17.75/hr

The Residence Inn by Marriott Cincinnati Airport is seeking a Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Office Agent. About Us: Residence Inn by Marriott Cincinnati Airport ...

Crestline Hotels & Resorts

FRONT DESK AGENT

Lexington, KY · On-site

$12.50 - $15.75/hr

Front Desk Agent Are you passionate about creating unforgettable guest experiences? In this role ... One year previous experience in a similar position in a hotel. * Basic computer skills required.

Commonwealth Hotels

Front Desk Associate

Louisville, KY · On-site

$13.50 - $17.25/hr

Working as a Full-Time Hotel Guest Service Agent, Front Desk Agent, or Front Desk Clerk at the SpringHill Suites by Marriott Louisville Airport offers a rewarding opportunity to join a dynamic ...

Commonwealth Hotels

Front Desk Receptionist

Florence, KY · On-site

$15 - $19/hr

Hampton Inn Cincinnati South is seeking a Hotel Guest Service Agent, Front Desk Clerk, or Front Office Agent. About Us: Hampton Inn Cincinnati Airport South is home to the most experienced staff in ...

Spark by Hilton

Front Desk Supervisor

Paducah, KY · On-site

$18/hr

The scope of this position is to ensure the satisfaction of our guests, focus and train staff on customer service and develop and maintain service programs. Responsibilities of Front Desk Supervisor ...

Commonwealth Hotels

Front Desk Associate

Louisville, KY · On-site

$12.75 - $16.50/hr

Working as a Full-Time Hotel Guest Service Agent, Front Desk Agent, or Front Desk Clerk at the SpringHill Suites by Marriott Louisville Airport offers a rewarding opportunity to join a dynamic ...

Holiday Inn Express

Front Desk Supervisor

Paducah, KY · On-site

$18/hr

The scope of this position is to ensure the satisfaction of our guests, focus and train staff on customer service and develop and maintain service programs. Responsibilities of Front Desk Supervisor ...

Kentucky Derby Museum

Front Desk Attendant

Louisville, KY · On-site

$11.50 - $15/hr

This position will also assist in maintaining the Front Desk and Lobby areas, open and close front desk registers, follow outlined cash handling procedures, and maintain records in accordance with ...

Commonwealth Hotels

Front Desk Agent

Erlanger, KY · On-site

$14 - $17.75/hr

The Residence Inn by Marriott Cincinnati Airport is seeking a Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Office Agent. About Us: Residence Inn by Marriott Cincinnati Airport ...

Commonwealth Hotels

Front Desk Agent

Erlanger, KY · On-site

$14 - $17.75/hr

The Residence Inn by Marriott Cincinnati Airport is seeking a Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Office Agent. About Us: Residence Inn by Marriott Cincinnati Airport ...

Commonwealth Hotels

Front Desk Receptionist

Florence, KY · On-site

$15 - $19/hr

Hampton Inn Cincinnati South is seeking a Hotel Guest Service Agent, Front Desk Clerk, or Front Office Agent. About Us: Hampton Inn Cincinnati Airport South is home to the most experienced staff in ...

Spark by Hilton

Front Desk Supervisor

Paducah, KY · On-site

$18/hr

The scope of this position is to ensure the satisfaction of our guests, focus and train staff on customer service and develop and maintain service programs. Responsibilities of Front Desk Supervisor ...

Crestline Hotels and Resorts

Front Desk Agent

Lexington, KY

$12 - $15.25/hr

If so, we have a a position for you as our Front Desk Agent at Residence Inn Lexington South/Hamburg Place . In this role, you will be the first point of contact for our guests, setting the tone for ...

Spark by Hilton

Front Desk Supervisor

Paducah, KY · On-site

$18/hr

The scope of this position is to ensure the satisfaction of our guests, focus and train staff on customer service and develop and maintain service programs. Responsibilities of Front Desk Supervisor ...

Seva Hospitality

Hotel Front Desk Agent

Florence, KY · On-site

$14.25 - $17.75/hr

Staybridge Suites Florence, an IHG Hotel, is seeking Friendly and Energetic Front Desk Associates to join our hotel operations team in Florence, Kentucky! Full-Time & Part-Time positions are ...

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All JobsFront Desk Position JobsFront Desk Position Jobs in Kentucky

Front Desk Position information

See Kentucky salary details

$6

$13

$17

How much do front desk position jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for front desk position in Kentucky is $13.24, according to ZipRecruiter salary data. Most workers in this role earn between $11.68 and $15.05 per hour, depending on experience, location, and employer.

What is a front desk position?

Front Desk positions are customer-facing roles typically found in businesses such as hotels, offices, medical facilities, and other service-oriented environments. Employees in these positions are responsible for greeting visitors, answering phones, handling inquiries, managing reservations, and providing general administrative support. They serve as the first point of contact for guests or clients and play a key role in creating a positive first impression. Strong communication, organizational, and problem-solving skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a front desk position?

To thrive in a Front Desk Position, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with scheduling software, multi-line phone systems, and office management tools like Microsoft Office is commonly required. Excellent communication, professionalism, and a friendly demeanor are important soft skills that set top performers apart. These abilities ensure efficient operations, positive first impressions, and effective service to clients and visitors.

What are some common challenges faced in a front desk position and how can they be managed effectively?

Front desk professionals often encounter challenges such as handling a high volume of guests or clients during peak times, managing multiple tasks simultaneously, and addressing unexpected issues like scheduling conflicts or dissatisfied visitors. Effective time management, clear communication, and staying calm under pressure are key strategies to overcome these challenges. Regular training and strong support from supervisors and team members also help ensure that front desk staff can provide excellent service even in demanding situations.

Can I get a front desk position with no experience?

Front desk positions often do not require prior experience, as employers typically look for good communication skills, a professional appearance, and basic computer knowledge. On-the-job training is common, and some roles may prefer or require a high school diploma or equivalent. Certifications like customer service or receptionist training can enhance your chances but are not always mandatory.

What front desk jobs pay the most?

Senior front desk roles, such as front desk managers or administrative supervisors, tend to offer higher salaries, often exceeding $40,000 annually depending on the industry and location. Specialized environments like luxury hotels, corporate offices, or medical facilities typically pay more, especially when combined with relevant experience and certifications. Salary can also increase with additional responsibilities, management duties, or advanced skills in customer service and administrative software.

What are popular job titles related to Front Desk Position jobs in Kentucky?

For Front Desk Position jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Front Desk Position jobs in Kentucky look for?

The top searched job categories for Front Desk Position jobs in Kentucky are:

What cities in Kentucky are hiring for Front Desk Position jobs?

Cities in Kentucky with the most Front Desk Position job openings:

Front Desk Position jobs near you
Infographic showing various Front Desk Position job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $27,538 per year, or $13.2 per hour.

Front Desk Agent

Commonwealth Hotels

Erlanger, KY

$14 - $17.75/hr

Full-time

Re-posted 25 days ago

Job description

Join Our Team at the Residence Inn by Marriott Cincinnati Airport!
The Residence Inn by Marriott Cincinnati Airport is seeking a Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Office Agent.
About Us:
Residence Inn by Marriott Cincinnati Airport, Erlanger, Kentucky, is located just a mile from CVG Airport and 10 minutes from downtown Cincinnati, offers a home-like atmosphere for guests and team members. Conveniently near major companies like Amazon, Bosch, and P amp;G, it caters to both professionals and travelers. The hotel seeks dedicated team members passionate about creating a welcoming environment, emphasizing the value of each contribution within a supportive team.
Why This Role?
Working as a Full-Time Hotel Guest Service Agent, Hotel Front Desk Agent or Hotel Front Desk Clerk at the Residence Inn Cincinnati Airport Erlanger Kentucky offers a rewarding opportunity to be part of a dynamic hospitality team. The Full-Time Hotel Guest Service Agent, Hotel Front Desk Agent, or Hotel Front Desk Clerk allows you to be at the forefront of delivering exceptional service, ensuring guests have a seamless and enjoyable experience from check-in to check-out. With the hotel’s convenient location near the airport, you will interact with a diverse range of travelers, from business professionals to vacationing families, providing a chance to build strong communication and problem-solving skills.
What’s In It for You?
Exclusive Discounts: Hotel, food, and beverage savings for personal travel
Professional Growth: Online training courses
Additional Support: Employee Assistance Program, jury duty leaves, bereavement leave, and more
Key Responsibilities for the Full-Time Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Office Agent include:
  • Guest Check-In and Check-Out: Assisting guests with the check-in and check-out process efficiently, ensuring a smooth and welcoming experience.
  • Reservations Management: Handling room reservations, cancellations, and modifications accurately while maintaining up-to-date records.
  • Customer Service: Responding promptly and professionally to guest inquiries, complaints, and special requests, aiming to exceed guest expectations.
  • Payment Processing: Handling payment transactions, including room charges, deposits, and refunds, while ensuring accuracy and compliance with hotel policies.
  • Communication Hub: Coordinating with other hotel departments, such as housekeeping and maintenance, to address guest needs and resolve issues promptly.
  • Providing Information: Offering information about hotel services, amenities, local attractions, and transportation options to assist guests with their plans.
  • Problem-Solving: Resolving guest concerns or complaints effectively, escalating issues when necessary to maintain satisfaction.
  • Maintaining Records: Keeping accurate and organized records of guest stays, payments, and interactions in the hotel’s property management system (PMS).
  • Promoting Hotel Services: Upselling rooms and promoting hotel amenities, such as dining options or event spaces, to enhance the guest experience.
  • Ensuring Security: Following safety and security protocols to safeguard guests, staff, and property, including verifying guest identification and monitoring for suspicious activity.

What We are Looking for in a Hotel Guest Service Agent, Hotel Front Desk Clerk or Hotel Front Office Agent:
  • Previous experience in customer-facing roles, such as in hospitality, retail, or food service, is often required or preferred.
  • Strong interpersonal skills and a focus on delivering exceptional service are essential.
  • Familiarity with using computers and software systems, especially reservation or property management systems (PMS)
  • Strong verbal and written communication skills are necessary for interacting with guests and team members professionally and clearly.
  • Experience handling guest complaints or resolving conflicts in a calm and effective manner is an asset.
  • Previous roles that required managing multiple tasks, such as answering phones, handling reservations, and assisting guests simultaneously, prepare candidates for the demands of the job.
  • Hospitality or Front Desk Experience (Preferred)
  • A high school diploma or equivalent
  • Experience in jobs with irregular hours, such as evening, weekend, or holiday shifts, helps demonstrate adaptability to the hospitality industry's demands.

Applicants should have the flexibility to work weekends amp; holidays
Why Commonwealth Hotels?
Founded in 1986, Commonwealth Hotels is a leading hospitality management company known for our exceptional guest and associate satisfaction, market premiums, and superior ROI. We believe in fostering a world-class culture where great people deliver extraordinary results.
Explore Our Hotel:
https://www.marriott.com/en-us/hotels/cvgap-residence-inn-cincinnati-airport/overview/
At Commonwealth Hotels, we value diversity and are proud to be an Equal Opportunity Employer. Employment decisions are based on qualifications, merits, and business needs.
Join us in shaping the future of hospitality in Cincinnati, Ohio and Erlanger, Kentucky! Apply today!

Apply