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Front Desk Night Shift Jobs in Springfield, MA (NOW HIRING)

Holyoke YMCA

Membership Representative

Holyoke, MA · On-site

Be aware and attentive to each member at the front desk. Be courteous, patient and cooperative at ... Find own substitute when unable to work scheduled shift and notify Supervisor of any changes

Holyoke YMCA

Membership Representative

Holyoke, MA · On-site

Be aware and attentive to each member at the front desk. Be courteous, patient and cooperative at ... Find own substitute when unable to work scheduled shift and notify Supervisor of any changes

RRI, Inc.

Housekeeper

Vernon, CT · On-site

$8.50/hr

... front desk and allow them to address and solve the problem. If they cannot resolve your concern prior to your departure, they don't expect you to pay for that night. In 2009 Red Roof unveiled their ...

RRI, Inc.

Housekeeper

Vernon, CT · On-site

$8.50/hr

... front desk and allow them to address and solve the problem. If they cannot resolve your concern prior to your departure, they don't expect you to pay for that night. In 2009 Red Roof unveiled their ...

Urban Air Adventure Parks

Team Member

Manchester, CT

$13 - $16.25/hr

... Front Desk, Party Host and Café Positions. Applicants MUST have reliable transportation to and from the Park, and must possess the ability to work at least one (1) shift between Monday-Thursday and ...

Urban Air Adventure Park

Team Member

Manchester, CT · On-site

$13 - $16.25/hr

... Front Desk, Party Host and Café Positions. Applicants MUST have reliable transportation to and from the Park, and must possess the ability to work at least one (1) shift between Monday-Thursday and ...

Hall of Fame

Greeter / Counter Desk Attendant

Hartford, CT · On-site

$16.94 - $18/hr

Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with ... Night shift Weekly day range: * Weekend availability Work Location: One location Who We Are Lucky ...

Raising Cane's

Cashier - Late Night Shift

Simsbury, CT · On-site

$17/hr

... front of house. Cashiers can quickly advance their careers by taking on more responsibilities in other roles, such as Certified Trainer, and can move to the back of the house to be cross-trained on ...

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Front Desk Night Shift information

See Springfield, MA salary details

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How much do front desk night shift jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for front desk night shift in Springfield, MA is $15.61, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $17.26 per hour, depending on experience, location, and employer.

What skills and qualifications are needed for a front desk night shift?

A Front Desk Night Shift role typically requires excellent customer service skills, attention to detail, and familiarity with basic administrative duties; a high school diploma or equivalent is usually expected. Knowledge of hotel or property management software (such as Opera or Maestro), telephone systems, and payment processing tools is often needed. Strong communication, problem-solving abilities, and the capacity to stay alert and professional during overnight hours help individuals excel in this position. These skills ensure smooth nightly operations, guest satisfaction, and effective handling of late-night issues or emergencies.

What are common challenges faced while working the front desk night shift, and how can they be managed?

Front desk night shift employees often work independently and may be responsible for managing late check-ins, handling guest complaints, and maintaining security throughout the night. Dealing with fatigued or frustrated guests and staying vigilant during quieter hours can be challenging. Effective time management, strong communication skills, and familiarity with emergency protocols help in overcoming these challenges. Many employers provide training and support resources, and seasoned night staff often develop routines to stay organized and alert. Preparing for common issues in advance and maintaining a calm, approachable demeanor contribute greatly to success in this role.

Do hotel receptionists have night shifts?

Yes, hotel receptionists often work night shifts to provide 24-hour guest service. Night shift roles typically require good communication skills, the ability to handle emergencies, and familiarity with hotel management systems. These shifts are common in hotels that operate around the clock to accommodate guests arriving or departing at all hours.

What is a front desk night shift?

A Front Desk Night Shift job involves managing the front desk operations of a hotel, office, or facility during nighttime hours. Responsibilities typically include checking in and out guests, answering phones, handling reservations, and addressing any issues that arise overnight. Employees in this role must provide excellent customer service, ensure security protocols are followed, and sometimes perform light administrative or housekeeping tasks. Strong communication, problem-solving, and multitasking skills are essential for success in this position.

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Front Desk Night Shift jobs near you

Membership Representative

Holyoke YMCA

Holyoke, MA • On-site

Full-time

Re-posted 2 days ago

Job description

Description

The Membership Service Representative's primarily is responsible for the processing of all membership and program sales at the front desk, assist customers in a friendly and positive manner, and answer incoming telephone calls and respond appropriately. This position requires knowledge of general office procedures, a people-oriented disposition, and a pleasant and courteous telephone manner.

Requirements

Applicants must be available and willing to open at 5am.


Essential Functions: 

  • Be aware and attentive to each member at the front desk. Be courteous, patient and cooperative at all times
  • Answer telephone in a friendly and positive manner and direct inquiries to appropriate people
  • Responsible for maintaining security at front desk. Confirm all persons entering YMCA are members or participants
  • Accountable for accurate processing of memberships and program registrations through MemberST
  • Be prompt to work
  • Dress in a professional manner. Collared shirts or appropriate top, no t-shirts, no ripped clothing. Wear staff shirt
  • Find own substitute when unable to work scheduled shift and notify Supervisor of any changes
  • Count cash drawer at open and close of shift and perform shift close out at end of shift. Opening shift is responsible for settling swipe machine and running batch report
  • Responsible for keeping a clean and tidy work area
  • Stock brochures, membership applications, and schedules as needed.
  • Provide tours for prospective members
  • Keep current with program brochure information throughout the year
  • Accept other responsibilities as assigned

Qualifications:  

  1. High School Diploma or GED preferred
  2. CPR and First Aid certification
  3. Strong computer skills
  4. Costumer service experience and friendly attitude
  5. CPR/First Aid certification required within first 90 days.


Physical Demands:

Sufficient strength, agility and mobility to perform essential functions of position and to supervise program activities.


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