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Front Desk Night Auditor Jobs in Springfield, MA

HHM Hotels

Night Auditor

Glastonbury, CT · On-site

$18.75 - $19.50/hr

Night Auditor Balance revenue and settle accounts nightly, maintain files, and reset the system for ... Your Growth Path Front Office Supervisor/Accounts Payable or Receivable Clerk - Front Office ...

New

RRI, Inc.

Front Desk GSR

Vernon, CT · On-site

$8.50/hr

Train new hires in front desk functions * Night Audit shift requires daily reconciliation of ... transactions and preparing audit package for Inn Management approval * Assist in coordinating ...

RRI, Inc.

Front Desk GSR

Vernon, CT

$8.50/hr

Train new hires in front desk functions * Night Audit shift requires daily reconciliation of ... transactions and preparing audit package for Inn Management approval * Assist in coordinating ...

RRI, Inc.

Housekeeper

Vernon, CT · On-site

$8.50/hr

... front desk and allow them to address and solve the problem. If they cannot resolve your concern prior to your departure, they don't expect you to pay for that night. In 2009 Red Roof unveiled their ...

RRI, Inc.

Housekeeper

Vernon, CT · On-site

$8.50/hr

... front desk and allow them to address and solve the problem. If they cannot resolve your concern prior to your departure, they don't expect you to pay for that night. In 2009 Red Roof unveiled their ...

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Front Desk Night Auditor information

See Springfield, MA salary details

$10

$19

$46

How much do front desk night auditor jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for front desk night auditor in Springfield, MA is $19.14, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $19.18 per hour, depending on experience, location, and employer.

What is a front desk night auditor?

A Front Desk Night Auditor is a hospitality professional who works overnight shifts at hotels or similar establishments. Their primary duties include checking in late-arriving guests, handling reservations, and balancing the daily financial transactions. Night auditors also prepare reports for management, address guest inquiries, and ensure the security of the premises during nighttime hours. This role combines customer service with basic accounting responsibilities, making it essential for the smooth operation of a hotel during non-business hours.

What skills and qualifications are needed to be a front desk night auditor?

To thrive as a Front Desk Night Auditor, you need strong organizational skills, attention to detail, and experience in hospitality or customer service, often supported by a high school diploma or equivalent. Proficiency with property management systems (PMS), reservation software, and Microsoft Office is typically required, along with basic accounting knowledge. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure are standout soft skills for this role. These skills ensure accurate nightly audits, smooth guest interactions, and efficient overnight operations essential to hotel success.

What are common challenges faced by front desk night auditors and how can they be managed?

Front Desk Night Auditors often work independently during late hours, which can present challenges such as handling guest issues without immediate managerial support and staying alert during slower periods. Managing multiple responsibilities—like balancing daily financial reports while assisting late-night guests—requires strong organizational skills and attention to detail. Effective time management and familiarity with hotel software can make these tasks more manageable. Building good communication with other departments also helps ensure a smooth transition between shifts and quick resolution of any issues that arise overnight.

What is the difference between Front Desk Night Auditor vs Front Desk Clerk?

AspectFront Desk Night AuditorFront Desk Clerk
CredentialsHigh school diploma; accounting or hospitality experience often preferredHigh school diploma or equivalent
Work EnvironmentHotel front desk during overnight shift, handling audits and guest servicesHotel front desk during daytime hours, guest check-in/out, reservations
Job ResponsibilitiesPerforms nightly audits, manages accounts, handles guest inquiriesAssists guests, manages reservations, check-ins, and check-outs

The main difference between a Front Desk Night Auditor and a Front Desk Clerk lies in their responsibilities and work hours. Night Auditors focus on financial reconciliation and auditing during overnight shifts, while Front Desk Clerks handle guest services during daytime hours. Both roles require customer service skills, but Night Auditors have additional accounting duties, making them distinct in their scope and timing.

Can I be a front desk night auditor with no experience?

Front desk night auditor positions often do not require prior experience, as training is typically provided on the job. Basic skills in customer service, computer use, and attention to detail are helpful, and some employers may prefer candidates with hospitality or administrative background. Certification is not usually mandatory but can enhance prospects.

What does a front desk night auditor do?

A front desk night auditor is responsible for checking in and out guests, reconciling daily financial transactions, and ensuring the security of the hotel during overnight hours. They often handle guest inquiries, perform administrative tasks, and use hotel management software to update records. This role requires attention to detail, good communication skills, and the ability to work overnight shifts.

What are popular job titles related to Front Desk Night Auditor jobs in Springfield, MA?

For Front Desk Night Auditor jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Front Desk Night Auditor jobs in Springfield, MA look for?

The top searched job categories for Front Desk Night Auditor jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Front Desk Night Auditor jobs?

Cities near Springfield, MA with the most Front Desk Night Auditor job openings:

Front Desk Night Auditor jobs near you
Infographic showing various Front Desk Night Auditor job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 19% Part Time, 4% Contract, and 2% Nights. Highlights an 100% Physical job distribution, with an average salary of $39,807 per year, or $19.1 per hour.

Night Auditor

Glastonbury, CT • On-site

HHM Hotels
Hospitality Services • 10K+ employees

6.6

Company rating: 6.6 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

47th of 108 rated hotels

People enjoy working here

Respectful managers

Uninterrupted breaks

Learn more about HHM Hotelsexternal

$18.75 - $19.50/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

New

Job description

Overview

Opportunity:  Night Auditor

Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties.


Your Growth Path

Front Office Supervisor/Accounts Payable or Receivable Clerk – Front Office Manager


Your Focus

  • Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
  • Keep records of room availability and guests' accounts, manually or using computers.
  • Prepare and distribute daily reports.
  • Audit and reconcile cashiers.
  • Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
  • Input and update financial information into the BRAINS network.
  • Check guests in/out and perform Guest Service Agents tasks.
  • Respond to guest inquiries and resolve complaints. 
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. 
  • Practice safe work habits and wear protective safety equipment.
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.

Your Background and Skills

  • High School diploma or equivalent preferred.
  • Previous night audit/accounting experience or equivalent training required.
  • Computer knowledge/Excel and arithmetic skills required.
  • FSD is a plus, required within 90 days of employment.

HHM Hotels Benefits and Perks

  • Competitive wages for full time and part time opportunities
  • Medical, Dental and Vision Health Insurance
  • Paid Time Off
  • 401k Company Match
  • Daily Pay
  • Free Basic Life Insurance
  • 24/7 access to TELUS Health, a confidential work-life resource.
  • Travel Discounts
  • Commuter Transit and Commuter Parking Benefits
  • Employee Assistance and Wellness Program
  • Educational/Professional Development
  • Referral Bonus Program

Work Environment and Context

  • Work schedule varies and may include working on holidays, and weekends.
  • Requires standing for extended periods, walking , lifting up to 25 pounds, bending and reaching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

What HHM Hotels employees say

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