ZipRecruiter

Log In

1

Front Desk Night Shift Jobs in Springfield, MA (NOW HIRING)

Monarch Place

Front Desk Agent

Springfield, MA · On-site

$16.50/hr

... pre-shift meetings to stay informed about hotel updates and special events - Create key packets for group check-ins to ensure smooth arrivals - Explain hotel services, amenities, and features to ...

Spare Time Entertainment

Front Desk Attendant

Northampton, MA · On-site

$13 - $16.75/hr

Balance receipts, count cash, and complete daily shift paperwork. * Manage lane inventory and assists with lane turnover tasks. * Maintain a sanitary, organized, and presentable area. * Communicate ...

Spare Time Entertainment

Front Desk Attendant

Northampton, MA · On-site

$13 - $16.75/hr

Balance receipts, count cash, and complete daily shift paperwork. * Manage lane inventory and assists with lane turnover tasks. * Maintain a sanitary, organized, and presentable area. * Communicate ...

previous pagenext page

Showing results 21-40

All JobsFront Desk JobsFront Desk Night Shift JobsFront Desk Night Shift Jobs in Springfield, MA

Front Desk Night Shift information

See Springfield, MA salary details

$9

$15

$20

How much do front desk night shift jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for front desk night shift in Springfield, MA is $15.61, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $17.26 per hour, depending on experience, location, and employer.

What skills and qualifications are needed for a front desk night shift?

A Front Desk Night Shift role typically requires excellent customer service skills, attention to detail, and familiarity with basic administrative duties; a high school diploma or equivalent is usually expected. Knowledge of hotel or property management software (such as Opera or Maestro), telephone systems, and payment processing tools is often needed. Strong communication, problem-solving abilities, and the capacity to stay alert and professional during overnight hours help individuals excel in this position. These skills ensure smooth nightly operations, guest satisfaction, and effective handling of late-night issues or emergencies.

What are common challenges faced while working the front desk night shift, and how can they be managed?

Front desk night shift employees often work independently and may be responsible for managing late check-ins, handling guest complaints, and maintaining security throughout the night. Dealing with fatigued or frustrated guests and staying vigilant during quieter hours can be challenging. Effective time management, strong communication skills, and familiarity with emergency protocols help in overcoming these challenges. Many employers provide training and support resources, and seasoned night staff often develop routines to stay organized and alert. Preparing for common issues in advance and maintaining a calm, approachable demeanor contribute greatly to success in this role.

Do hotel receptionists have night shifts?

Yes, hotel receptionists often work night shifts to provide 24-hour guest service. Night shift roles typically require good communication skills, the ability to handle emergencies, and familiarity with hotel management systems. These shifts are common in hotels that operate around the clock to accommodate guests arriving or departing at all hours.

What is a front desk night shift?

A Front Desk Night Shift job involves managing the front desk operations of a hotel, office, or facility during nighttime hours. Responsibilities typically include checking in and out guests, answering phones, handling reservations, and addressing any issues that arise overnight. Employees in this role must provide excellent customer service, ensure security protocols are followed, and sometimes perform light administrative or housekeeping tasks. Strong communication, problem-solving, and multitasking skills are essential for success in this position.

What are popular job titles related to Front Desk Night Shift jobs in Springfield, MA? For Front Desk Night Shift jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Front Desk Night Shift jobs in Springfield, MA look for? The top searched job categories for Front Desk Night Shift jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Front Desk Night Shift jobs? Cities near Springfield, MA with the most Front Desk Night Shift job openings:
Front Desk Night Shift jobs near you

Hotel Guest Services / Front Desk

Blue Sky Hospitality Solutions

Windsor Locks, CT • On-site

$13.75 - $17.50/hr

Part-time

Re-posted 10 days ago

Job description

About Us

At the Fairfield by Marriott Inn & Suites Hartford Airport in Windsor Locks, CT, we pride ourselves on creating a warm and welcoming atmosphere for every guest who walks through our doors. Whether they're here for business or leisure, we believe exceptional service starts at the front desk - and that's where you come in.

Position Summary

This is a part time position, we are currently seeking someone with open availability who can work Friday's third shift, 11PM-7AM in addition to first or second shift a couple days a week.

As a hotel guest service representative, you'll be the first point of contact for our guests. You'll handle check-ins and check-outs, respond to guest inquiries, and ensure each stay is smooth, memorable, and aligned with our brand's service standards.

Key Responsibilities
  • Greet guests with warmth and professionalism upon arrival
  • Perform check-in and check-out procedures efficiently
  • Manage room assignments, keys, and reservations
  • Handle guest requests, questions, and concerns promptly
  • Process payments accurately (cash, credit cards, etc.)
  • Coordinate with housekeeping and maintenance teams
  • Maintain a clean and organized front desk area
  • Uphold hotel security and confidentiality standards
  • Assist with concierge tasks and local recommendations
Qualifications
  • Previous Hotel experience is required- Prior Marriott experience is preferred.
  • High school diploma or equivalent required
  • Strong communication and interpersonal skills
  • Ability to multitask and remain calm under pressure
  • Familiarity with hotel PMS systems required
  • Flexibility to work mornings, evenings, weekends, and holidays
  • Professional appearance and attitude
Why Join Us?
  • Competitive pay
  • Employee discounts at Marriott Hotels
  • Opportunities for career growth and advancement
  • Friendly and supportive team environment
Employment Type: PART_TIME

Apply