ZipRecruiter

Log In

1

Front Desk Manager Jobs in Waterloo, IA (NOW HIRING)

New GI PC

Front Desk Representative

Waterloo, IA · On-site

$14.50 - $17.75/hr

Manage multiple priorities while maintaining accuracy and a positive attitude * Help to keep patient flow moving smoothly in a busy specialty practice

New

The Sayer Law Group

Be Seen First

Office Assistant/Receptionist

Waterloo, IA · On-site

$10 - $13.50/hr

Previous front desk, reception/receptionist, administrative assistant, or office experience ... Patience and ability to manage stress * Excellent communication skills (written and oral) * Problem ...

HOSPITALITY SPECIALISTS INC

Night Auditor

Waterloo, IA · On-site

$14 - $18.50/hr

When leaving the front desk area, it is mandatory for the cashier to lock his/her bank so the cash is secured. * Report any unusual occurrences or requests to the manager. * Greet all guests ...

next page

Showing results 1-20

All JobsFront Desk JobsFront Desk Manager JobsFront Desk Manager Jobs in Waterloo, IA

Front Desk Manager information

See Waterloo, IA salary details

$10

$18

$29

How much do front desk manager jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for front desk manager in Waterloo, IA is $18.96, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.87 per hour, depending on experience, location, and employer.

What is a front desk manager?

A front desk manager works in a customer service capacity in an office, hotel, hospital, retail store, casino, or similar business. As a front desk manager, your main job duties include overseeing the front desk staff, including receptionists and other customer service workers, making guests feel welcomed, and resolving any customer issues. Customer service and communications skills are essential in this career, and having management experience is helpful. Depending on the employer, educational qualifications for this job include a high school diploma or a degree in hospitality management. An associate or bachelor’s degree may be necessary for advancement within the company.

What are the key skills and qualifications needed to thrive as a front desk manager, and why are they important?

To thrive as a Front Desk Manager, you need strong organizational abilities, customer service expertise, and experience in hospitality or office administration, often supported by a relevant degree or certification. Familiarity with property management systems (PMS), reservation software, and office productivity tools is typically required. Excellent communication, problem-solving, and leadership skills help you manage staff and deliver outstanding guest experiences. These skills ensure efficient front desk operations, high customer satisfaction, and smooth coordination within the facility.

What are some common challenges faced by front desk managers and how can they be addressed?

Front Desk Managers often encounter challenges such as handling high volumes of guest check-ins and check-outs, resolving guest complaints efficiently, and managing team schedules to ensure adequate coverage. Successfully addressing these requires strong organizational and communication skills, as well as the ability to remain calm under pressure. Many Front Desk Managers find that regular staff training, implementing clear procedures, and fostering a supportive team environment help minimize issues and maintain high levels of guest satisfaction.

What is the difference between Front Desk Manager vs Receptionist?

AspectFront Desk ManagerReceptionist
ResponsibilitiesOversees front desk operations, manages staff, handles escalations, and ensures guest satisfactionGreets visitors, answers phones, schedules appointments, and performs administrative tasks
Required CredentialsHigh school diploma; experience in customer service; leadership skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentHotels, corporate offices, healthcare facilitiesHotels, clinics, offices

The Front Desk Manager typically has more responsibilities, including supervising staff and managing operations, while the Receptionist focuses on greeting visitors and administrative support. Both roles require strong communication skills and customer service experience, but the Front Desk Manager often needs leadership abilities and experience in managing a team.

How much do front desk managers make in the US?

Front desk managers in the US typically earn an average salary of around $40,000 to $55,000 per year, depending on experience, location, and the size of the organization. They often require strong customer service skills, organizational abilities, and familiarity with reservation or management software.

Is a front desk manager a stressful job?

A front desk manager role can be stressful due to the need to handle guest complaints, manage multiple tasks simultaneously, and ensure smooth operations. The job often requires strong communication, problem-solving skills, and the ability to work in a fast-paced environment, which can contribute to stress levels.
More about Front Desk Manager jobs

What are the most commonly searched types of Front Desk jobs in Waterloo, IA?

The most popular types of Front Desk jobs in Waterloo, IA are:

What are popular job titles related to Front Desk Manager jobs in Waterloo, IA?

For Front Desk Manager jobs in Waterloo, IA, the most frequently searched job titles are:

What job categories do people searching Front Desk Manager jobs in Waterloo, IA look for?

The top searched job categories for Front Desk Manager jobs in Waterloo, IA are:

What cities near Waterloo, IA are hiring for Front Desk Manager jobs?

Cities near Waterloo, IA with the most Front Desk Manager job openings:

Front Desk Manager jobs near you
Infographic showing various Front Desk Manager job openings in Waterloo, IA as of August 2026, with employment types broken down into 56% Full Time, and 44% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,439 per year, or $19 per hour.

Front Desk Representative

New GI PC

Waterloo, IA • On-site

$14.50 - $17.75/hr

Full-time

Posted 2 days ago

New

Job description

Description:

Are you someone who genuinely enjoys helping people and thrives in a busy, fast paced environment. Our gastroenterology clinic is looking for someone who is welcoming, professional, dependable and committed to providing great customer service at every patient visit.


We offer an excellent benefit package, competitive compensation, a stable work environment and a Monday thru Friday schedule. If you are dependable, organized, positive and believe that exceptional customer service is an essential part of healthcare, we'd love to hear from you.

Requirements:
  • Greet patients warmly and professionally
  • Check in patients accurately and efficiently
  • Verify and update patient demographic and insurance information
  • Collect copayments and patient balances
  • Assist patients with questions and help direct them to the appropriate resources
  • Communicate effectively with providers, clinical staff and other departments
  • Maintain patient confidentiality and follow HIPAA requirements
  • Manage multiple priorities while maintaining accuracy and a positive attitude
  • Help to keep patient flow moving smoothly in a busy specialty practice