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Front Desk Associate Jobs in Waterloo, IA (NOW HIRING)

New GI PC

Front Desk Representative

Waterloo, IA · On-site

$14.50 - $17.75/hr

Description: Are you someone who genuinely enjoys helping people and thrives in a busy, fast paced environment. Our gastroenterology clinic is looking for someone who is welcoming, professional ...

New

cchrpmc

Integrated Health Operations Manager

Stout, IA · On-site

Associate or bachelor's degree in business administration, healthcare management, or related field ... Experience managing front desk operations, customer service teams, or enrollment specialists ...

cchrpmc

Integrated Health Operations Manager

Stout, IA · On-site

Associate or bachelor's degree in business administration, healthcare management, or related field ... Experience managing front desk operations, customer service teams, or enrollment specialists ...

HOSPITALITY SPECIALISTS INC

Night Auditor

Waterloo, IA · On-site

$14 - $18.50/hr

Ensure the cleanliness of the front desk and back office area at all times. Keep computer equipment ... Due to this, it may be necessary to move associates from their accustomed shifts to conform to the ...

HOSPITALITY SPECIALISTS INC

Night Auditor

Waterloo, IA · On-site

$14 - $18.50/hr

Ensure the cleanliness of the front desk and back office area at all times. Keep computer equipment ... Due to this, it may be necessary to move associates from their accustomed shifts to conform to the ...

Hospitality Specialists, Inc.

Night Auditor

Waterloo, IA · On-site

$14.75 - $19.75/hr

Ensure the cleanliness of the front desk and back office area at all times. Keep computer equipment ... Due to this, it may be necessary to move associates from their accustomed shifts to conform to the ...

Folience

Employee Experience Coordinator

Sumner, IA · On-site

$19.75 - $25.75/hr

Front Desk / Plant Support (if applicable) * Assist with front office responsibilities such as ... Associate's degree in Human Resources, Business, or a related field or Bachelor's degree in Human ...

All JobsFront Desk Associate JobsFront Desk Associate Jobs in Waterloo, IA

Front Desk Associate information

See Waterloo, IA salary details

$7

$15

$19

How much do front desk associate jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for front desk associate in Waterloo, IA is $15.03, according to ZipRecruiter salary data. Most workers in this role earn between $13.27 and $17.07 per hour, depending on experience, location, and employer.

What is a front desk associate?

A front desk associate is typically the first person that customers see when they come to a hotel, health care facility, or other agency. As a front desk or front office associate, you are responsible for performing various administrative job duties. Some examples of these duties include greeting customers, maintaining office visitor records, handling customer inquiries, and accepting cash payments. You must be enthusiastic and possess strong interpersonal communication skills. Qualifications for a career as a front desk associate include customer service and administrative experience.

What are some common challenges faced by front desk associates, and how can they effectively handle them?

Front Desk Associates often encounter challenges such as managing high volumes of guest check-ins during peak hours, addressing unexpected guest concerns, and handling multiple tasks simultaneously. Effective time management, strong communication skills, and remaining calm under pressure are key to overcoming these situations. Building familiarity with reservation systems and collaborating closely with housekeeping and maintenance teams also helps ensure seamless operations and positive guest experiences.

What is the difference between Front Desk Associate vs Receptionist?

AspectFront Desk AssociateReceptionist
CredentialsHigh school diploma; customer service skillsHigh school diploma; communication skills
Work EnvironmentHotels, healthcare, corporate officesMedical offices, hotels, corporate settings
Employer & Industry UsageCommon in hospitality, healthcare, corporateCommon in healthcare, corporate, hospitality
Search & Comparison IntentCustomer service, front desk dutiesAdministrative support, greeting visitors

Both roles involve front desk responsibilities, but a Front Desk Associate often has more customer service duties and may handle more complex tasks in hospitality or healthcare settings. A Receptionist typically focuses on greeting visitors and administrative support. The roles overlap in work environment and required skills, but the specific duties can vary based on industry.

Is a front desk associate job stressful?

A front desk associate job can be stressful due to the need to handle multiple tasks such as customer service, managing phone calls, and addressing guest or client concerns simultaneously. The level of stress often depends on the work environment, workload, and the individual's ability to manage multitasking and stay organized.

What front desk associate jobs pay the most?

Front desk associate roles in industries such as healthcare, corporate offices, and luxury hotels tend to offer higher salaries, especially with experience or specialized skills like bilingualism or administrative certifications. Salaries can also increase with supervisory responsibilities or working in high-demand locations, with annual pay ranging from $25,000 to over $50,000 depending on the setting and level of experience.
More about Front Desk Associate jobs

What are the most commonly searched types of Front Desk jobs in Waterloo, IA?

The most popular types of Front Desk jobs in Waterloo, IA are:

What cities near Waterloo, IA are hiring for Front Desk Associate jobs?

Cities near Waterloo, IA with the most Front Desk Associate job openings:

Front Desk Associate jobs near you
Infographic showing various Front Desk Associate job openings in Waterloo, IA as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $31,264 per year, or $15 per hour.

Front Desk Representative

New GI PC

Waterloo, IA • On-site

$14.50 - $17.75/hr

Full-time

Posted 3 days ago

New

Job description

Description:

Are you someone who genuinely enjoys helping people and thrives in a busy, fast paced environment. Our gastroenterology clinic is looking for someone who is welcoming, professional, dependable and committed to providing great customer service at every patient visit.


We offer an excellent benefit package, competitive compensation, a stable work environment and a Monday thru Friday schedule. If you are dependable, organized, positive and believe that exceptional customer service is an essential part of healthcare, we'd love to hear from you.

Requirements:
  • Greet patients warmly and professionally
  • Check in patients accurately and efficiently
  • Verify and update patient demographic and insurance information
  • Collect copayments and patient balances
  • Assist patients with questions and help direct them to the appropriate resources
  • Communicate effectively with providers, clinical staff and other departments
  • Maintain patient confidentiality and follow HIPAA requirements
  • Manage multiple priorities while maintaining accuracy and a positive attitude
  • Help to keep patient flow moving smoothly in a busy specialty practice