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Front Desk Associate Jobs in Sheldon, IA (NOW HIRING)

Front Desk Agent

Sheldon, IA · On-site

$14 - $15/hr

Front Desk Agent Primary Responsibilities:  Greet and welcome guests upon arrival in accordance with hotel standards.  Respond in a professional and courteous manner to arriving, departing and ...

Front Desk Agent

Sheldon, IA · On-site

$14 - $15/hr

Front Desk Agent Primary Responsibilities:  Greet and welcome guests upon arrival in accordance with hotel standards.  Respond in a professional and courteous manner to arriving, departing and ...

Front Desk

Sibley, IA

$13.75 - $17.50/hr

Carry out front desk responsibilities including, but not limited to; greeting guests, performing guest transactions, balancing reports, cash control, and deposits, proficiently processing ...

Front Desk Associate information

See Sheldon, IA salary details

$6

$12

$17

How much do front desk associate jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for front desk associate in Sheldon, IA is $12.99, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $14.76 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Front Desk Associate, and why are they important?

To excel as a Front Desk Associate, strong organizational abilities, customer service skills, and basic computer literacy are essential, often accompanied by a high school diploma or equivalent. Familiarity with reservation software, office phone systems, and point-of-sale (POS) systems is commonly required. Exceptional communication, multitasking, and problem-solving skills help individuals stand out in this role. These competencies ensure smooth operations, positive guest experiences, and efficient handling of front desk responsibilities.

What are Front Desk Associates?

Front Desk Associates are professionals responsible for greeting visitors, answering inquiries, and managing the front desk operations of an organization, such as a hotel, office, or medical facility. They often handle tasks like checking in guests or clients, handling phone calls, scheduling appointments, and maintaining records. Their role is essential for creating a positive first impression and providing excellent customer service. Strong communication, organizational, and multitasking skills are important for success in this position.

What are some common challenges faced by Front Desk Associates, and how can they effectively handle them?

Front Desk Associates often encounter challenges such as managing high volumes of guest check-ins during peak hours, addressing unexpected guest concerns, and handling multiple tasks simultaneously. Effective time management, strong communication skills, and remaining calm under pressure are key to overcoming these situations. Building familiarity with reservation systems and collaborating closely with housekeeping and maintenance teams also helps ensure seamless operations and positive guest experiences.

What does a front office associate do?

A front desk associate is responsible for greeting visitors, answering phone calls, managing appointments, and performing administrative tasks such as data entry and maintaining records. They often use computer software like Microsoft Office and need good communication and customer service skills to handle inquiries and support daily operations.

What does a front desk associate do?

A front desk associate is responsible for greeting visitors, answering phone calls, managing appointments, and handling administrative tasks at the reception area. They often use computer software to schedule and maintain records and need good communication and customer service skills. The role typically requires a high school diploma or equivalent and may involve working flexible hours depending on the workplace.

How much do receptionists make?

Receptionists, including front desk associates, typically earn an average hourly wage of around $13 to $16, with annual salaries ranging from approximately $27,000 to $33,000. Wages can vary based on experience, location, and the industry or organization they work for.

What is the difference between Front Desk Associate vs Receptionist?

AspectFront Desk AssociateReceptionist
CredentialsHigh school diploma; customer service skillsHigh school diploma; communication skills
Work EnvironmentHotels, healthcare, corporate officesMedical offices, hotels, corporate settings
Employer & Industry UsageCommon in hospitality, healthcare, corporateCommon in healthcare, corporate, hospitality
Search & Comparison IntentCustomer service, front desk dutiesAdministrative support, greeting visitors

Both roles involve front desk responsibilities, but a Front Desk Associate often has more customer service duties and may handle more complex tasks in hospitality or healthcare settings. A Receptionist typically focuses on greeting visitors and administrative support. The roles overlap in work environment and required skills, but the specific duties can vary based on industry.

What Is a Front Desk Associate?

A front desk associate is typically the first person that customers see when they come to a hotel, health care facility, or other agency. As a front desk or front office associate, you are responsible for performing various administrative job duties. Some examples of these duties include greeting customers, maintaining office visitor records, handling customer inquiries, and accepting cash payments. You must be enthusiastic and possess strong interpersonal communication skills. Qualifications for a career as a front desk associate include customer service and administrative experience.

Can a shy person be a receptionist?

A front desk associate or receptionist role can be suitable for shy individuals, as it often involves tasks like answering phones, greeting visitors, and managing schedules. Developing communication skills and gaining experience can help shy people perform effectively in this position.
What are the most commonly searched types of Front Desk jobs in Sheldon, IA? The most popular types of Front Desk jobs in Sheldon, IA are:
What cities near Sheldon, IA are hiring for Front Desk Associate jobs? Cities near Sheldon, IA with the most Front Desk Associate job openings:
Infographic showing various Front Desk Associate job openings in Sheldon, IA as of July 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $27,025 per year, or $13 per hour.

Front Desk Agent

Obrien Sixty LLC

Sheldon, IA • On-site

$14 - $15/hr

Part-time

PTO

Re-posted 5 days ago


Job description

Holiday Inn Express Suites Sheldon, Iowa is seeking a professional and highly
motivated individual for a Front Desk position. We are seeking someone
dependable, with great customer service skills who enjoys interacting with people.
Shifts required are 3pm-11pm Approximately 1-3 days per week, and every other
weekend. More hours if available to cross train We are very flexible with
scheduling. Every other weekend is required as well as some holidays. Holidays are
on a rotating basis.
Front Desk Agent Primary Responsibilities:
 Greet and welcome guests upon arrival in accordance with hotel standards.
 Respond in a professional and courteous manner to arriving, departing and
in-house guests by providing accurate and timely information and services.
 Check identification and ensure that credentials provided are accurate and
valid.
 Register guests into the computer system, verifying reservation, contact
details, and credit information.
 Assign rooms to guests and make room keys.
 Make and confirm reservations, including creating walk-in reservations.
 Answer phone and guest questions, particularly pertaining to hotel services,
guest registration, travel directions; and/or making recommendations
regarding shopping, dining, entertainment or local attractions.
 Respond to telephone and in-person inquiries regarding reservations, hotel
information and guest concerns.
 Generate bills, collect payments, and make change for guests, while
maintaining a house bank and making deposits; accurately reporting of
receipts daily.
 Advise housekeeping staff when rooms have been vacated and are ready for
cleaning.
 Record guest comments or complaints, referring guests to manager as
necessary.
 Assist with other duties as assigned such as general cleaning.
 Finishing any laundry for each day. There will almost ALWAYS be laundry.
Requires good communication skills, both verbal and written.
Must be able to speak, read, write and understand English. Bilingual a plus!
Must possess basic computer skills and basic computational ability.