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Front Desk Manager Jobs in Santa Rosa, CA (NOW HIRING)

Tharaldson Hospitality

Front Desk Supervisor

Santa Rosa, CA · On-site

$18.50 - $24/hr

Front Desk Supervisor Do you have a genuine warmth and helpful nature? Do you understand the ... Performs functions of Guest Service Agent as scheduled by Management * Provides training, including ...

IVX Health

Front Desk Coordinator

Santa Rosa, CA

$17.75 - $23/hr

From managing appointment scheduling and verifying insurance to setting the tone for each visit, you'll be a key part of what makes IVX Health feel exceptional. About the Role As a Front Desk ...

IVX Health

Front Desk Coordinator

Santa Rosa, CA

$27 - $29.70/hr

From managing appointment scheduling and verifying insurance to setting the tone for each visit, you'll be a key part of what makes IVX Health feel exceptional. About the Role As a Front Desk ...

IVX Health

Front Desk Coordinator

Santa Rosa, CA · On-site

$27 - $29.70/hr

From managing appointment scheduling and verifying insurance to setting the tone for each visit, you'll be a key part of what makes IVX Health feel exceptional. About the Role As a Front Desk ...

IVX Health

Front Desk Coordinator

Santa Rosa, CA · On-site

$27 - $29.70/hr

From managing appointment scheduling and verifying insurance to setting the tone for each visit, you'll be a key part of what makes IVX Health feel exceptional. About the Role As a Front Desk ...

PACS

Front Desk Receptionist

Napa, CA · On-site

$20 - $23/hr

Front Desk Receptionist 💰 $20-$23/hr (DOE) | 🕒 Full-Time Napa Post Acute is looking for a friendly, organized, and dependable Front Desk Receptionist to join our team! This role is the first ...

PACS Inc

Front Desk Receptionist

Napa, CA · On-site

$20 - $23/hr

Front Desk Receptionist 💰 $20-$23/hr (DOE) | 🕒 Full-Time Napa Post Acute is looking for a friendly, organized, and dependable Front Desk Receptionist to join our team! This role is the first ...

Pacs

Front Desk Receptionist

Napa, CA · On-site

$23/hr

Front Desk Receptionist 💰 $20-$23/hr (DOE) | 🕒 Full-Time Napa Post Acute is looking for a friendly, organized, and dependable Front Desk Receptionist to join our team! This role is the first ...

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All JobsFront Desk JobsFront Desk Manager JobsFront Desk Manager Jobs in Santa Rosa, CA

Front Desk Manager information

See Santa Rosa, CA salary details

$11

$21

$32

How much do front desk manager jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for front desk manager in Santa Rosa, CA is $21.02, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $23.12 per hour, depending on experience, location, and employer.

What is the difference between Front Desk Manager vs Receptionist?

AspectFront Desk ManagerReceptionist
ResponsibilitiesOversees front desk operations, manages staff, handles escalations, and ensures guest satisfactionGreets visitors, answers phones, schedules appointments, and performs administrative tasks
Required CredentialsHigh school diploma; experience in customer service; leadership skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentHotels, corporate offices, healthcare facilitiesHotels, clinics, offices

The Front Desk Manager typically has more responsibilities, including supervising staff and managing operations, while the Receptionist focuses on greeting visitors and administrative support. Both roles require strong communication skills and customer service experience, but the Front Desk Manager often needs leadership abilities and experience in managing a team.

What is a front desk manager?

A front desk manager works in a customer service capacity in an office, hotel, hospital, retail store, casino, or similar business. As a front desk manager, your main job duties include overseeing the front desk staff, including receptionists and other customer service workers, making guests feel welcomed, and resolving any customer issues. Customer service and communications skills are essential in this career, and having management experience is helpful. Depending on the employer, educational qualifications for this job include a high school diploma or a degree in hospitality management. An associate or bachelor’s degree may be necessary for advancement within the company.

What are some common challenges faced by front desk managers and how can they be addressed?

Front Desk Managers often encounter challenges such as handling high volumes of guest check-ins and check-outs, resolving guest complaints efficiently, and managing team schedules to ensure adequate coverage. Successfully addressing these requires strong organizational and communication skills, as well as the ability to remain calm under pressure. Many Front Desk Managers find that regular staff training, implementing clear procedures, and fostering a supportive team environment help minimize issues and maintain high levels of guest satisfaction.

How much do front desk managers make in the US?

Front desk managers in the US typically earn an average annual salary of around $40,000 to $50,000, depending on experience, location, and industry. They often require strong customer service skills and may oversee administrative tasks at hotels, offices, or healthcare facilities.

What are the key skills and qualifications needed to thrive as a front desk manager, and why are they important?

To thrive as a Front Desk Manager, you need strong organizational abilities, customer service expertise, and experience in hospitality or office administration, often supported by a relevant degree or certification. Familiarity with property management systems (PMS), reservation software, and office productivity tools is typically required. Excellent communication, problem-solving, and leadership skills help you manage staff and deliver outstanding guest experiences. These skills ensure efficient front desk operations, high customer satisfaction, and smooth coordination within the facility.
More about Front Desk Manager jobs
What are the most commonly searched types of Front Desk jobs in Santa Rosa, CA? The most popular types of Front Desk jobs in Santa Rosa, CA are:
What cities near Santa Rosa, CA are hiring for Front Desk Manager jobs? Cities near Santa Rosa, CA with the most Front Desk Manager job openings:
Front Desk Manager jobs near you
Infographic showing various Front Desk Manager job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 81% Full Time, 17% Part Time, 1% Temporary, and 1% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $43,730 per year, or $21 per hour.

Front Desk Supervisor

Tharaldson Hospitality Management

Santa Rosa, CA • On-site

$18.50 - $24/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

Front Desk Supervisor-Santa Rosa Hampton Inn & Suites by Hilton

Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Front Desk Supervisor!

What We Offer:

  • Career advancement opportunities
  • Employee discounts
  • Competitive pay
  • Daily Pay
  • Flexible work schedule
  • Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Based on Employment Status
  • Paid vacation

Coordinates the front office activities of the hotel and provides support to the General Manager by performing the following duties

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Career advancement opportunities

  • Employee discounts
  • Competitive pay
  • Daily Pay
  • Flexible work schedule
  • Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Based on Employment Status
  • Paid vacation

Directly supervises or assists in the supervisory function of front desk staff consisting of 1-5 employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems

Essential Job Functions:

  • Performs functions of Guest Service Agent as scheduled by Management
  • Provides training, including safety training, to front office staff as directed by Management
  • Assists in the selection of Guest Service Agents
  • Assists in scheduling front desk personnel within budget guidelines to assure adequate staffing
  • Maintains accurate records including cash flow sheet, direct bill accounts, credit card payments, registration cards, and reservation cards
  • Corresponds with group and travel agents to answer special requests for rooms and rates
  • Assists with sales and marketing efforts as directed
  • Assigns duties to Guest Service Agents and observes performance to ensure adherence to franchise standards, hotel policies, and established operating procedures
  • Answers inquiries pertaining to hotel policies and services
  • Performs functions of the General Manager in their absence
  • Assists General Manager in conducting staff meetings
  • All other duties as assigned

What we are looking for:

  • 0 – 1+ year of customer service experience
  • Passionate about hospitality and creating an exceptional guest experience.
  • Ability to handle confidential information, including guest records, with a high degree of integrity.
  • Ability to answer and route calls as appropriate; takes guest messages with accuracy.
  • One-year certificate from college or technical school; or 6 months to 1 year related experience and/or training; or equivalent combination or education and experience
  • Open Availability

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