ZipRecruiter

Log In

1

Front Desk Manager Jobs in Santa Rosa, CA (NOW HIRING)

Equity LifeStyle Properties

Front Desk Clerk

Cloverdale, CA · On-site

$14.50 - $18/hr

Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable ... Partner with your Property Manager and communicate frequently to address inquiries in a timely and ...

Equity Lifestyle Properties

Front Desk Clerk

Cloverdale, CA

$14.50 - $18/hr

Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guestand residentexperiences. Your job will include: * Act as thepropertyliaison and provide guestsand ...

Rancho Caymus Inn

Hotel Front Desk Agent

Rutherford, CA · On-site

$20 - $22/hr

We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest ... You'll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver ...

THE ESTATE YOUNTVILLE

Front Desk Agent

Yountville, CA · On-site

$16.25 - $20.50/hr

GUEST EXPERIENCE SPECIALIST/FRONT DESK AGENT Yountville, CA Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat.

Lark Hospitality

Hotel Front Desk Agent

Rutherford, CA · On-site

$20 - $22/hr

We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest ... You'll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver ...

Session Climbing

Front Desk/Belayer

Santa Rosa, CA · On-site

$18.21 - $22/hr

Front Desk Position The core function of the Front Desk role is to support the needs of our customers while being a representative of Session. It is essential in day to day operations as well as the ...

Sage Hospitality Group

Front Desk Agent

Sonoma, CA · On-site

$25.44/hr

The Lodge At Sonoma Front Desk Position Nestled in the heart of Sonoma and mere steps from the unique charm and history of its Plaza, The Lodge brings this enchanting town to life in an authentic and ...

feg

Front Desk Guest Service Agent (part-time)

Sonoma, CA

$16 - $20.25/hr

Your responsibilities include managing reservations, check-ins and check-outs, handling guest inquiries, processing payments, and ensuring smooth front desk operations. If you thrive in a fast-paced ...

Farmhouse Inn

Concierge Agent Front Desk

Forestville, CA · On-site

$21/hr

This position is responsible for welcoming guests, managing arrivals and departures, handling ... Front Desk Operations * Process room assignments, room changes, and billing adjustments. * Verify ...

Farmhouse Inn

Concierge Agent Front Desk

Forestville, CA · On-site

$21 - $25/hr

This position is responsible for welcoming guests, managing arrivals and departures, handling ... Front Desk Operations * Process room assignments, room changes, and billing adjustments. * Verify ...

BODYROK - Napa Solano

Front Desk/Receptionist

Napa, CA · On-site

$16 - $20/hr

Keep the front desk area and entryway clutter-free, orderly, and clean * Perform general cleaning duties to include hourly bathroom room and studio checks * Follow up with members who have enrolled ...

Bodyrok

Front Desk/Receptionist

Napa, CA · On-site

$16 - $20/hr

Keep the front desk area and entryway clutter-free, orderly, and clean * Perform general cleaning duties to include hourly bathroom room and studio checks * Follow up with members who have enrolled ...

previous pagenext page

Showing results 21-40

All JobsFront Desk JobsFront Desk Manager JobsFront Desk Manager Jobs in Santa Rosa, CA

Front Desk Manager information

See Santa Rosa, CA salary details

$11

$21

$32

How much do front desk manager jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for front desk manager in Santa Rosa, CA is $21.02, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $23.12 per hour, depending on experience, location, and employer.

What is the difference between Front Desk Manager vs Receptionist?

AspectFront Desk ManagerReceptionist
ResponsibilitiesOversees front desk operations, manages staff, handles escalations, and ensures guest satisfactionGreets visitors, answers phones, schedules appointments, and performs administrative tasks
Required CredentialsHigh school diploma; experience in customer service; leadership skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentHotels, corporate offices, healthcare facilitiesHotels, clinics, offices

The Front Desk Manager typically has more responsibilities, including supervising staff and managing operations, while the Receptionist focuses on greeting visitors and administrative support. Both roles require strong communication skills and customer service experience, but the Front Desk Manager often needs leadership abilities and experience in managing a team.

What is a front desk manager?

A front desk manager works in a customer service capacity in an office, hotel, hospital, retail store, casino, or similar business. As a front desk manager, your main job duties include overseeing the front desk staff, including receptionists and other customer service workers, making guests feel welcomed, and resolving any customer issues. Customer service and communications skills are essential in this career, and having management experience is helpful. Depending on the employer, educational qualifications for this job include a high school diploma or a degree in hospitality management. An associate or bachelor’s degree may be necessary for advancement within the company.

What are some common challenges faced by front desk managers and how can they be addressed?

Front Desk Managers often encounter challenges such as handling high volumes of guest check-ins and check-outs, resolving guest complaints efficiently, and managing team schedules to ensure adequate coverage. Successfully addressing these requires strong organizational and communication skills, as well as the ability to remain calm under pressure. Many Front Desk Managers find that regular staff training, implementing clear procedures, and fostering a supportive team environment help minimize issues and maintain high levels of guest satisfaction.

How much do front desk managers make in the US?

Front desk managers in the US typically earn an average annual salary of around $40,000 to $50,000, depending on experience, location, and industry. They often require strong customer service skills and may oversee administrative tasks at hotels, offices, or healthcare facilities.

What are the key skills and qualifications needed to thrive as a front desk manager, and why are they important?

To thrive as a Front Desk Manager, you need strong organizational abilities, customer service expertise, and experience in hospitality or office administration, often supported by a relevant degree or certification. Familiarity with property management systems (PMS), reservation software, and office productivity tools is typically required. Excellent communication, problem-solving, and leadership skills help you manage staff and deliver outstanding guest experiences. These skills ensure efficient front desk operations, high customer satisfaction, and smooth coordination within the facility.
More about Front Desk Manager jobs
What are the most commonly searched types of Front Desk jobs in Santa Rosa, CA? The most popular types of Front Desk jobs in Santa Rosa, CA are:
What cities near Santa Rosa, CA are hiring for Front Desk Manager jobs? Cities near Santa Rosa, CA with the most Front Desk Manager job openings:
Front Desk Manager jobs near you
Infographic showing various Front Desk Manager job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 81% Full Time, 17% Part Time, 1% Temporary, and 1% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $43,730 per year, or $21 per hour.

Front Desk Agent

Boardwalk IG Management LLC

Yountville, CA • On-site

$21 - $23/hr

Full-time

Re-posted 5 days ago

Job description

GUEST EXPERIENCE SPECIALIST/FRONT DESK AGENT

Yountville, CA



Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities – the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion!

JOB SUMMARY

Ftont Desk Agent/Guest Experience Specialist are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests, making and modifying reservations, hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.

ESSENTIAL JOB RESPONSIBILITIES:

  • Handle requests for information mail and messages in an efficient and courteous manner.
  • Answer guest inquires about hotel service facilities and hours of operation.
  • Answer inquiries from guests regarding restaurants transportation entertainment etc.
  • Establish and maintain good communications and team work with fellow associates and other departments within the hotel.
  • Be aware of all rates packages and special promotions; be familiar with all in house groups
  • Handle check-ins and check-outs in a friendly efficient and courteous manner.
  • Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
  • Ensure logging and delivery of packages mail and messages as needed to guests and meeting rooms.
  • Maintain an up to date working knowledge of all property amenities as well as any special events local area attractions and things to do around the hotel.

REQUIRED QUALIFICATIONS:

  • Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
  • Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays.


PM22