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Front Desk Manager Jobs in Rochester Hills, MI (NOW HIRING)

planet fitness

Front Desk

Hartland, MI · On-site

$13.73 - $14.73/hr

Our Front Desk Team Members enjoy: * Flexible work schedules * Same-day pay * Paid time off * Promotional opportunities * A Free PF Black Card Membership * Go to any gym and bring a guest for free

Hilton Worldwide Holdings

Front Desk Agent

Troy, MI · On-site

$13.25 - $16.75/hr

You will report to the Front Office Manager or Front Office Supervisor. * A career as a front desk agent can lead to opportunities in various roles within the hospitality industry, such as front ...

New

planet fitness

Front Desk

Waterford, MI · On-site

$13.73/hr

Our Front Desk Team Members enjoy: * Flexible work schedules * Same-day pay * Paid time off * Promotional opportunities * A Free PF Black Card Membership * Go to any gym and bring a guest for free

Limitless East Marketing

Front Desk Agent

Detroit, MI · On-site

$32K - $38K/yr

Manage check-in and check-out procedures * Maintain an organized and tidy front desk area * Handle incoming mail and deliveries * Schedule appointments and maintain calendars for staff as needed

Alphabe Insight Inc

Front Desk Agent

Detroit, MI · On-site

$32K - $38K/yr

Manage check-in and check-out procedures * Maintain an organized and tidy front desk area * Handle incoming mail and deliveries * Schedule appointments and maintain calendars for staff as needed

Alphabe Insight Inc

Front Desk Agent

Detroit, MI · On-site

$32K - $38K/yr

Manage check-in and check-out procedures * Maintain an organized and tidy front desk area * Handle incoming mail and deliveries * Schedule appointments and maintain calendars for staff as needed

Stoneybrook Dental

Front Desk Coordinator

Shelby, MI · On-site

$14.75 - $19.25/hr

Overview Front Desk Coordinator - Be the First Smile Patients See! Location: Stoneybrook Dental ... Track and manage appointments, including cancellations, no-shows, and late arrivals, to ensure a ...

North American Dental Group

Front Desk Coordinator

Warren, MI · On-site

$15.50 - $20/hr

Front Desk Coordinator - Be the First Smile Patients See! Location: Refresh Dental - Warren, MI Job ... Track and manage appointments, including cancellations, no-shows, and late arrivals, to ensure a ...

Refresh Dental

Front Desk Coordinator

Warren, MI

$15.50 - $20/hr

Overview Front Desk Coordinator - Be the First Smile Patients See! Location: Refresh Dental ... Track and manage appointments, including cancellations, no-shows, and late arrivals, to ensure a ...

Refresh Dental

Front Desk Coordinator

Warren, MI · On-site

$15.25 - $19.75/hr

Overview Front Desk Coordinator - Be the First Smile Patients See! Location: Refresh Dental ... Track and manage appointments, including cancellations, no-shows, and late arrivals, to ensure a ...

Guardian Dentistry Partners

Front Desk

Southfield, MI · On-site

$19 - $22/hr

My Family Dental Southfield We are looking for a dynamic, experienced Front Desk to join our fast ... In addition, you'll be responsible for answering and managing the phones, scheduling the Doctor(s ...

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All JobsFront Desk JobsFront Desk Manager JobsFront Desk Manager Jobs in Rochester Hills, MI

Front Desk Manager information

See Rochester Hills, MI salary details

$9

$17

$27

How much do front desk manager jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for front desk manager in Rochester Hills, MI is $17.70, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $19.47 per hour, depending on experience, location, and employer.

What is a front desk manager?

A front desk manager works in a customer service capacity in an office, hotel, hospital, retail store, casino, or similar business. As a front desk manager, your main job duties include overseeing the front desk staff, including receptionists and other customer service workers, making guests feel welcomed, and resolving any customer issues. Customer service and communications skills are essential in this career, and having management experience is helpful. Depending on the employer, educational qualifications for this job include a high school diploma or a degree in hospitality management. An associate or bachelor’s degree may be necessary for advancement within the company.

What are the key skills and qualifications needed to thrive as a front desk manager, and why are they important?

To thrive as a Front Desk Manager, you need strong organizational abilities, customer service expertise, and experience in hospitality or office administration, often supported by a relevant degree or certification. Familiarity with property management systems (PMS), reservation software, and office productivity tools is typically required. Excellent communication, problem-solving, and leadership skills help you manage staff and deliver outstanding guest experiences. These skills ensure efficient front desk operations, high customer satisfaction, and smooth coordination within the facility.

What are some common challenges faced by front desk managers and how can they be addressed?

Front Desk Managers often encounter challenges such as handling high volumes of guest check-ins and check-outs, resolving guest complaints efficiently, and managing team schedules to ensure adequate coverage. Successfully addressing these requires strong organizational and communication skills, as well as the ability to remain calm under pressure. Many Front Desk Managers find that regular staff training, implementing clear procedures, and fostering a supportive team environment help minimize issues and maintain high levels of guest satisfaction.

What is the difference between Front Desk Manager vs Receptionist?

AspectFront Desk ManagerReceptionist
ResponsibilitiesOversees front desk operations, manages staff, handles escalations, and ensures guest satisfactionGreets visitors, answers phones, schedules appointments, and performs administrative tasks
Required CredentialsHigh school diploma; experience in customer service; leadership skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentHotels, corporate offices, healthcare facilitiesHotels, clinics, offices

The Front Desk Manager typically has more responsibilities, including supervising staff and managing operations, while the Receptionist focuses on greeting visitors and administrative support. Both roles require strong communication skills and customer service experience, but the Front Desk Manager often needs leadership abilities and experience in managing a team.

How much do front desk managers make in the US?

Front desk managers in the US typically earn an average salary of around $40,000 to $55,000 per year, depending on experience, location, and the size of the organization. They often require strong customer service skills, organizational abilities, and familiarity with reservation or management software.

Is a front desk manager a stressful job?

A front desk manager role can be stressful due to the need to handle guest complaints, manage multiple tasks simultaneously, and ensure smooth operations. The job often requires strong communication, problem-solving skills, and the ability to work in a fast-paced environment, which can contribute to stress levels.
More about Front Desk Manager jobs

What are the most commonly searched types of Front Desk jobs in Rochester Hills, MI?

The most popular types of Front Desk jobs in Rochester Hills, MI are:

What job categories do people searching Front Desk Manager jobs in Rochester Hills, MI look for?

The top searched job categories for Front Desk Manager jobs in Rochester Hills, MI are:

What cities near Rochester Hills, MI are hiring for Front Desk Manager jobs?

Cities near Rochester Hills, MI with the most Front Desk Manager job openings:

Front Desk Manager jobs near you
Infographic showing various Front Desk Manager job openings in Rochester Hills, MI as of August 2026, with employment types broken down into 53% Full Time, and 47% Part Time. Highlights an 100% In-person job distribution, with an average salary of $36,815 per year, or $17.7 per hour.

Front Desk

planet fitness

Hartland, MI • On-site

$13.73 - $14.73/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Planet Fitness rating

5.6

Company rating: 5.6 out of 10

Based on 603 frontline employees who took The Breakroom Quiz

46th of 63 rated gym and leisure clubs

Job description

Planet Fitness is looking for energetic, enthusiastic Front Desk Team Members who are passionate about health & fitness to join our amazing team.

Our Front Desk Team Members enjoy:

  • Flexible work schedules

  • Same-day pay

  • Paid time off

  • Promotional opportunities

  • A Free PF Black Card Membership

    • Go to any gym and bring a guest for free

    • Includes amenities such as free tanning, hydromassage & total body enhancement

  • Free CPR & trainer certifications

  • Retirement savings program with a 4% company match

  • Free Employee Assistance Program

  • Health, Dental & Vision Insurance

  • Life insurance

  • Short & Long-Term Disability

  • Volunteer opportunities in your local community

  • A fun, judgement-free environment

  • *Some benefits are exclusive to full-time team members


Our Mission: We feel a social responsibility to enable all people to enhance their lives through an affordable, high-value, non-intimidating, Judgement Free Zone®. We commit to connecting with each community we serve on a grassroots level by joining our communities with local involvement of our time and financial resources. Planet Fitness is one of the largest and fastest-growing fitness centers in North America. Our environment is engaging, positive, and fun.

Essential Front Desk duties:

  • Communicate with our members and TMs in person, by phone, and in writing.

  • Follow verbal communication. This includes communication from members, TMs, and supervisors.

  • Follow written communication. This includes prepared scripts for multiple member services, such as info calls, tours, cancellations, and rate reviews.

  • Use different types of technology to service members:

  • Certify in both CPR and AED training.

  • Perform CPR and use the AED machine.

  • Use and understand our exercise equipment and be able to demonstrate its use to members.

  • Cleaning & maintaining restrooms, locker area, showers, Black Card Spa amenities, entry way, club floor, exercise equipment.

    • Cleaning includes, but is not limited to, mopping, vacuuming, scrubbing, wiping, disposing of trash, and handling chemicals.

  • Comply with all safety & sanitization guidelines.

  • Other duties assigned.


What we are looking for:

  • Service-oriented and able to resolve member concerns.

  • Basic computer proficiency.

  • Upbeat attitude.

  • Punctuality and reliability are a must.

  • Minimum High School Diploma or Equivalent

  • Initiative and strong communication skills.

  • Ability to work a flexible schedule, which may include nights, weekends, and holidays.


Physical Requirements

  • Stand and walk for long periods of time.

  • Talk and hear.

  • Use of hands and fingers to handle or feel.

  • Repetitively reach with arms and hands, climb, balance, stoop, kneel, crouch, crawl, bend, and twist.

  • The employee must occasionally lift, push, and pull objects weighing up to 50 pounds.


EEO Statement

Impact Fitness is an Equal Opportunity Employer. We are committed to the policy of equal employment opportunity in recruiting, hiring, career advancement, and all other employment practices.


What Planet Fitness employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Planet Fitness logo

About Planet Fitness

Sourced by ZipRecruiter

Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. As of March 31, 2022, Planet Fitness had more than 16.2 million members and 2,291 stores in 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico and Australia. The Company's mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. More than 90% of Planet Fitness stores are owned and operated by independent business men and women. At Planet Fitness, our mission has always been to enhance peoples lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!

Industry

Health and personal care stores, amusement, gambling, and recreation and fitness and sports centers

Company size

501 - 1,000 Employees

Headquarters location

Hampton, NH, US

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