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Front Desk Assistant Jobs in Rochester Hills, MI

Hampton Inn

Front Desk Agent

Auburn Hills, MI · On-site

$13.50 - $17/hr

Front Desk Agent Position Type: Full-Time or Part-Time Job Summary We are seeking a friendly ... * Assist with other hotel duties as needed to ensure smooth daily operations. * Provide ...

Hampton Inn

Front Desk Agent

Auburn Hills, MI · On-site

$13.50 - $17/hr

Front Desk Agent Position Type: Full-Time or Part-Time Job Summary We are seeking a friendly ... * Assist with other hotel duties as needed to ensure smooth daily operations. * Provide ...

Method Products

Assistant Front Desk Manager

Detroit, MI · On-site

$16 - $20.25/hr

The ideal Assistant Front Desk Manager for this opportunity will match the ROOST style, be an "out of the box" thinker, exhibit great leadership skills, and have a passion for an entrepreneurial ...

Guardian Dentistry Partners

Front Desk

Farmington, MI · On-site

$23/hr

Confirm all future appointments * Assist patients with billing questions * Submit Insurance Claims with proper attachments and narratives. * Follow-up with unscheduled recare/treatment appointments.

Guardian Dentistry Partners

Front Desk

Farmington, MI · On-site

$23/hr

Confirm all future appointments * Assist patients with billing questions * Submit Insurance Claims with proper attachments and narratives. * Follow-up with unscheduled recare/treatment appointments.

Sharpcontra

Front Desk Agent

Detroit, MI · On-site

$32K - $38K/yr

Front Desk Agent At Sharpcontra, we are committed to providing exceptional customer service and ... Greet and assist visitors, clients, and vendors in a courteous and professional manner * Answer ...

Comfort Inn of Utica

Front Desk Manager

Utica, MI · On-site

$36K - $38K/yr

Front Desk Manager is responsible for the following: * Answer inquiries and check-in/out guests in ... Run room status reports and relay necessary information to affected departments. * Assist in ...

Limitless East Marketing

Front Desk Agent

Detroit, MI · On-site

$13 - $16.50/hr

Front Desk Agent At Limitless East Marketing, we redefine possibilities through innovative, data ... Maintain updated knowledge of hotel services, promotions, and local attractions to assist guests ...

Beyond Podiatry

Front Desk

Livonia, MI · On-site

$17/hr

You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls. Receptionist's duties and responsibilities are to ensure the front desk welcomes ...

R Peter Maly DDS

Front Desk

Novi, MI · On-site

$18 - $24/hr

Front Office Looking to add to our front desk.Unique opportunity to join the front desk team at out friendly ,well established dental practice in Novi. If you are seeking stable , secure employment ...

PODIATRY SERVICE COMPANY LLC

Front Desk

Livonia, MI

$17/hr

You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls. Receptionist's duties and responsibilities are to ensure the front desk welcomes ...

Beyond Podiatry

Front Desk

Livonia, MI · On-site

$17/hr

You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls. Receptionist's duties and responsibilities are to ensure the front desk welcomes ...

Limitless East Marketing

Front Desk Agent

Detroit, MI · On-site

$32K - $38K/yr

Greet and assist visitors, clients, and vendors in a courteous and professional manner * Answer ... Maintain an organized and tidy front desk area * Handle incoming mail and deliveries * Schedule ...

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Front Desk Assistant information

See Rochester Hills, MI salary details

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How much do front desk assistant jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for front desk assistant in Rochester Hills, MI is $13.85, according to ZipRecruiter salary data. Most workers in this role earn between $11.06 and $15.91 per hour, depending on experience, location, and employer.

What is a front desk assistant?

Front Desk Assistants are professionals who manage the front desk area of an office, hotel, or other organization. They greet visitors, answer phone calls, respond to inquiries, and direct guests or clients to the appropriate person or department. In addition to providing customer service, they may also handle administrative tasks such as scheduling appointments, managing correspondence, and maintaining records. Their role is crucial in creating a positive first impression and ensuring the smooth operation of daily activities.

What are some common challenges front desk assistants face, and how can they handle them effectively?

Front Desk Assistants often encounter high volumes of visitors and calls, which can be overwhelming during peak hours. Staying organized, prioritizing tasks, and maintaining a calm demeanor are key to handling these challenges. Additionally, they may need to resolve conflicts or handle difficult guests; practicing active listening and clear communication helps in diffusing tense situations. Collaborating closely with other departments, such as security or housekeeping, also ensures smooth daily operations.

What are the key skills and qualifications needed to thrive as a front desk assistant, and why are they important?

To thrive as a Front Desk Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or equivalent. Familiarity with scheduling software, multi-line phone systems, and office productivity tools like Microsoft Office is often required. Excellent communication, a friendly demeanor, and the ability to handle stressful situations gracefully are standout soft skills. These abilities are crucial for ensuring smooth front desk operations, creating a positive first impression, and providing efficient support to staff and visitors.

What is the difference between Front Desk Assistant vs Receptionist?

AspectFront Desk AssistantReceptionist
CredentialsHigh school diploma or equivalent; some roles may require customer service experienceHigh school diploma or equivalent; often similar requirements
Work EnvironmentHotels, clinics, corporate offices, educational institutionsHotels, medical offices, corporate reception areas
Employer & Industry UsageCommonly used in hospitality, healthcare, and business sectorsPrimarily in hospitality, healthcare, and administrative settings
Search & Comparison IntentOften compared for customer service and administrative dutiesSimilar roles with slight variations in responsibilities

Both Front Desk Assistants and Receptionists perform front-line customer service and administrative tasks in various industries. While their roles overlap significantly, the term 'Receptionist' is more commonly associated with hospitality and healthcare settings, whereas 'Front Desk Assistant' may be used in a broader range of environments. Understanding these nuances helps in choosing the right job or training path.

Can a shy person be a front desk assistant?

A front desk assistant role involves interacting with visitors and handling phone calls, so good communication skills are important. While being shy may present some challenges, many shy individuals can succeed by developing their interpersonal skills and gaining experience. Comfort with customer service and a friendly demeanor are often valued in this position.
More about Front Desk Assistant jobs

What are the most commonly searched types of Front Desk jobs in Rochester Hills, MI?

The most popular types of Front Desk jobs in Rochester Hills, MI are:

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For Front Desk Assistant jobs in Rochester Hills, MI, the most frequently searched job titles are:

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The top searched job categories for Front Desk Assistant jobs in Rochester Hills, MI are:

What cities near Rochester Hills, MI are hiring for Front Desk Assistant jobs?

Cities near Rochester Hills, MI with the most Front Desk Assistant job openings:

Front Desk Assistant jobs near you
Infographic showing various Front Desk Assistant job openings in Rochester Hills, MI as of August 2026, with employment types broken down into 78% Full Time, and 22% Temporary. Highlights an 100% In-person job distribution, with an average salary of $28,814 per year, or $13.9 per hour.

DOSO Front Desk Assistant

Wayne State University

Detroit, MI • On-site

Full-time

Posted 2 days ago

New

Wayne State University rating

7.6

Company rating: 7.6 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

289th of 621 rated colleges and universities

Job description

DOSO Front Desk Assistant
Wayne State University is searching for an experienced DOSO Front Desk Assistant at its Detroit campus location.
Wayne State is a premier, public, urban research university located in the heart of Detroit, Michigan where students from all backgrounds are offered a rich, high-quality education. Our deep-rooted commitment to excellence, collaboration, integrity, diversity and inclusion creates exceptional educational opportunities which prepare students for success in a global society.
Essential functions (job duties):
General Purpose:
Support the Dean of Students Office by managing front deskoperations, assisting students, faculty, and staff, and maintaining a welcomingand organized office environment. This role also includes overseeing theMakerspace, ensuring safety and positive interactions of guests and cleanlinessof the space. This position requires excellent customer service skills,attention to detail, and the ability to multitask in a fast-paced environment.
Specific Duties:
  • Greet and assist students, faculty, staff, and visitors both in person and over the phone in a courteous and professional manner.
  • Answer phone calls, take messages, and transfer calls to the appropriate staff members or departments.
  • Provide information and assistance to students regarding office services, campus resources, and university policies and procedures.
  • Process incoming and outgoing mail, packages, and deliveries.
  • Distribute packages to Registered Student Organizations (RSOs) upon delivery.
  • Maintain cleanliness and organization of the Dean of Students Office front desk area and lobby.
  • Assist with special projects and events as assigned by the Warrior Life Coordinator.
  • Handle ticket sales and the distribution of blue/green books and Scantrons.
  • Oversee the pick-up process for the Warrior Rewards program.
  • Maintain confidentiality of sensitive information in accordance with university policies.
  • Arrive to shifts on time in appropriate attire.
  • Maintain open communication with the Warrior Life Coordinator regarding work-related issues.
  • Make necessary arrangements to attend all mandatory training sessions.
  • Serve as a positive role model for other students by complying with and supporting University policies and procedures.
  • Act as a role model of inclusion by providing equitable treatment and customer service to all guests.
  • Possess strong communication, teamwork, and interpersonal skills.
  • Ability to multitask and prioritize tasks effectively.
  • Seek answers to questions that are not known through research materials or by asking professional staff members.
  • Proficiency in Microsoft Office Suite (Word, Excel, Teams, Teams Shifts, Outlook).

Unique duties:
Qualifications:
Education:
High school diploma or equivalent combination of education and/or experience required; previous relevant experience is desirable. Bachelor's degree preferred.
Preferred qualifications:
School/College/Division:
Generic Division
Primary department:
H9208
Employment type:
  • Temporary Employee
  • Job type: Full Time
  • Job category: Staff/Administrative
Funding/salary information:
  • Compensation type: Hourly Wage
  • Hourly rate:
  • Salary minimum:
  • Salary hire maximum:
Working conditions:
Normal working conditions.
Job openings:
  • Number of openings: 1
  • Reposted position: No
  • Reposted reason: None (New Requisition)
  • Prior posting/requisition number:
Background check requirements:
University policy requires certain persons who are offered employment to undergo a background check, including a criminal history check, before starting work. If you are offered employment, the university will inform you if a background check is required.

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