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Front Desk Assistant Jobs in Rochester Hills, MI

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Welcome and assist customers Answer phone calls and messages Schedule appointments Handle basic customer service tasks Help with front desk operations Requirements: Friendly and reliable Good ...

Front Desk

Rochester, MI · On-site

$10/hr

The Front Desk employee is the face of the club; you are the person a member sees when he or she first walks into the club. It is important that this person has a positive, upbeat personality with ...

Confirm all future appointments * Assist patients with billing questions * Submit Insurance Claims with proper attachments and narratives. * Follow-up with unscheduled recare/treatment appointments.

Front Desk

Farmington, MI · On-site

$23/hr

Confirm all future appointments * Assist patients with billing questions * Submit Insurance Claims with proper attachments and narratives. * Follow-up with unscheduled recare/treatment appointments.

Front Desk Manager

Detroit, MI · On-site

$60K - $68K/yr

Front Desk Manager Are you a hospitality leader who thrives on creating memorable guest experiences while mentoring a high-performing team? The company is seeking a dedicated Front Desk Manager to ...

You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls. Receptionist's duties and responsibilities are to ensure the front desk welcomes ...

Front Desk

Livonia, MI · On-site

$17/hr

You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls. Receptionist's duties and responsibilities are to ensure the front desk welcomes ...

Front Desk

Livonia, MI · On-site

$17/hr

You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls. Receptionist's duties and responsibilities are to ensure the front desk welcomes ...

Front Desk

Novi, MI

$18 - $24/hr

Front Office Looking to add to our front desk.Unique opportunity to join the front desk team at out friendly ,well established dental practice in Novi. If you are seeking stable , secure employment ...

Front Desk Manager

Utica, MI · On-site

$36K - $38K/yr

Front Desk Manager is responsible for the following: * Answer inquiries and check-in/out guests in ... Run room status reports and relay necessary information to affected departments. * Assist in ...

The Front Desk Supervisor, functioning under the supervision and guidance of the Center Operations Director and/or Clinical Dyad leader, is responsible for organizing and directing the work of the ...

Greet and assist visitors, clients, and vendors in a courteous and professional manner * Answer ... Maintain an organized and tidy front desk area * Handle incoming mail and deliveries * Schedule ...

Front Desk Agent

Detroit, MI · On-site

$32K - $38K/yr

Greet and assist visitors, clients, and vendors in a courteous and professional manner * Answer ... Maintain an organized and tidy front desk area * Handle incoming mail and deliveries * Schedule ...

Front Desk Agent

Detroit, MI

$14 - $17.75/hr

As a Front Desk Agent, your primary responsibilities will include welcoming guests in a ... Maintain a professional appearance and adhere to company policies and procedures. * Assist guests ...

Front Desk Receptionist

Dearborn, MI · On-site

$13.75 - $17.75/hr

Greet and assist residents, visitors, vendors, and staff in a courteous and professional manner ... Maintain the front desk and lobby area in a clean and organized manner. * Assist with mail ...

Front Desk

Lapeer, MI · On-site

$13.73/hr

Our Front Desk Team Members enjoy: * Flexible work schedules * Same-day pay * Paid time off * Promotional opportunities * A Free PF Black Card Membership * Go to any gym and bring a guest for free

Front Desk

Waterford, MI · On-site

$13.73/hr

Our Front Desk Team Members enjoy: * Flexible work schedules * Same-day pay * Paid time off * Promotional opportunities * A Free PF Black Card Membership * Go to any gym and bring a guest for free

Front Desk

Warren, MI · On-site

$13.73/hr

Our Front Desk Team Members enjoy: * Flexible work schedules * Same-day pay * Paid time off * Promotional opportunities * A Free PF Black Card Membership * Go to any gym and bring a guest for free

Front Desk

Burton, MI · On-site

$13.73/hr

Our Front Desk Team Members enjoy: * Flexible work schedules * Same-day pay * Paid time off * Promotional opportunities * A Free PF Black Card Membership * Go to any gym and bring a guest for free

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How much do front desk assistant jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for front desk assistant in Rochester Hills, MI is $13.85, according to ZipRecruiter salary data. Most workers in this role earn between $11.06 and $15.91 per hour, depending on experience, location, and employer.

What Is a Front Office Assistant?

A front office assistant, also referred to as a front desk assistant, works as a receptionist for a business. As a front office assistant, you’re the initial person that most customers meet when visiting the office. Your job duties include greeting customers as they enter the office, performing various clerical tasks such as filing and accepting packages, setting appointments, and handling inbound phone calls to the office. The qualifications for this career typically include a high school diploma or a G.E.D. certificate. To succeed in this role, you need to possess strong organizational and communication skills as well as some experience working with basic computer software.

What are some common challenges Front Desk Assistants face, and how can they handle them effectively?

Front Desk Assistants often encounter high volumes of visitors and calls, which can be overwhelming during peak hours. Staying organized, prioritizing tasks, and maintaining a calm demeanor are key to handling these challenges. Additionally, they may need to resolve conflicts or handle difficult guests; practicing active listening and clear communication helps in diffusing tense situations. Collaborating closely with other departments, such as security or housekeeping, also ensures smooth daily operations.

What is the difference between Front Desk Assistant vs Receptionist?

AspectFront Desk AssistantReceptionist
CredentialsHigh school diploma or equivalent; some roles may require customer service experienceHigh school diploma or equivalent; often similar requirements
Work EnvironmentHotels, clinics, corporate offices, educational institutionsHotels, medical offices, corporate reception areas
Employer & Industry UsageCommonly used in hospitality, healthcare, and business sectorsPrimarily in hospitality, healthcare, and administrative settings
Search & Comparison IntentOften compared for customer service and administrative dutiesSimilar roles with slight variations in responsibilities

Both Front Desk Assistants and Receptionists perform front-line customer service and administrative tasks in various industries. While their roles overlap significantly, the term 'Receptionist' is more commonly associated with hospitality and healthcare settings, whereas 'Front Desk Assistant' may be used in a broader range of environments. Understanding these nuances helps in choosing the right job or training path.

What are Front Desk Assistants?

Front Desk Assistants are professionals who manage the front desk area of an office, hotel, or other organization. They greet visitors, answer phone calls, respond to inquiries, and direct guests or clients to the appropriate person or department. In addition to providing customer service, they may also handle administrative tasks such as scheduling appointments, managing correspondence, and maintaining records. Their role is crucial in creating a positive first impression and ensuring the smooth operation of daily activities.

What are the key skills and qualifications needed to thrive as a Front Desk Assistant, and why are they important?

To thrive as a Front Desk Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or equivalent. Familiarity with scheduling software, multi-line phone systems, and office productivity tools like Microsoft Office is often required. Excellent communication, a friendly demeanor, and the ability to handle stressful situations gracefully are standout soft skills. These abilities are crucial for ensuring smooth front desk operations, creating a positive first impression, and providing efficient support to staff and visitors.
More about Front Desk Assistant jobs
What are the most commonly searched types of Front Desk jobs in Rochester Hills, MI? The most popular types of Front Desk jobs in Rochester Hills, MI are:
What are popular job titles related to Front Desk Assistant jobs in Rochester Hills, MI? For Front Desk Assistant jobs in Rochester Hills, MI, the most frequently searched job titles are:
What job categories do people searching Front Desk Assistant jobs in Rochester Hills, MI look for? The top searched job categories for Front Desk Assistant jobs in Rochester Hills, MI are:
What cities near Rochester Hills, MI are hiring for Front Desk Assistant jobs? Cities near Rochester Hills, MI with the most Front Desk Assistant job openings:
Infographic showing various Front Desk Assistant job openings in Rochester Hills, MI as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $28,814 per year, or $13.9 per hour.

Bilingual Chinese / English Front Desk Assistant

Jiang Yi Sheng Ginger Head Spa

Novi, MI • On-site

$18/hr

Part-time

Posted 24 days ago

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Job description

Part-Time Front Desk Receptionist (Weekend)

We are looking for a friendly and responsible part-time front desk receptionist to join our team.

Schedule:

Friday (half day)

Saturday (full day)

Responsibilities:

Welcome and assist customers

Answer phone calls and messages

Schedule appointments

Handle basic customer service tasks

Help with front desk operations

Requirements:

Friendly and reliable

Good communication skills

Basic computer skills

Customer service experience is a plus

Must be available on Fridays and Saturdays

Pay: Competitive hourly rate (based on experience)

Company Description

Jiang Yi Sheng Ginger Head Spa is a wellness and personal care spa located in Novi, Michigan. We specialize in ginger head spa, scalp care, relaxation services, facial care, body care, and customer wellness experiences.

Our team focuses on warm hospitality, professional service, and a comfortable in-store experience for every guest. We are currently hiring front desk and customer service team members to support appointment scheduling, customer check-in and check-out, daily operations, and guest communication.