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Medical Front Desk Jobs in Rochester Hills, MI (NOW HIRING)

PainPoint

Front Desk Supervisor

Sterling Heights, MI · On-site

$19 - $20/hr

The ideal candidate will have at least 5 years of medical front desk experience and 1+ year of management experience, with strong leadership, communication, organizational, and healthcare ...

PainPoint

Front Desk Supervisor

Sterling Heights, MI · On-site

$19 - $20/hr

The ideal candidate will have at least 5 years of medical front desk experience and 1+ year of management experience, with strong leadership, communication, organizational, and healthcare ...

Halsey & Associates Inc

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Medical Front Office Coordinator

Detroit, MI · On-site

$17.53 - $21/hr

Job Summary As the Front Desk Coordinator, you will play a key role in supporting the daily flow of ... Coordinate referrals, medical records requests, prior authorization paperwork, prescription refill ...

Halsey & Associates Inc

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Medical Front Office Coordinator

Detroit, MI · On-site

$17.53 - $21/hr

Job Summary As the Front Desk Coordinator, you will play a key role in supporting the daily flow of ... Coordinate referrals, medical records requests, prior authorization paperwork, prescription refill ...

HEART RHYTHM CLINIC PC

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Front Desk Medical Office

Dearborn, MI · On-site

$15 - $17.75/hr

We are seeking a Front Desk professional to become part of our team! Looking for a kind responsible organized individual willing to learn. Pre-PA students looking to get medical experience during ...

HEART RHYTHM CLINIC PC

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Front Desk Medical Office

Dearborn, MI · On-site

$15 - $17.75/hr

We are seeking a Front Desk professional to become part of our team! Looking for a kind responsible organized individual willing to learn. Pre-PA students looking to get medical experience during ...

General Hotels

Front Desk Agent

Clarkston, MI · On-site

$14.25 - $18/hr

Front Desk Agent Are you looking to let your hospitality skills shine while you create personable ... Medical, Dental, and Vision Insurance Options * Company Paid Life Insurance * Company Paid ...

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All JobsMedical Front Desk JobsMedical Front Desk Jobs in Rochester Hills, MI

Medical Front Desk information

See Rochester Hills, MI salary details

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How much do medical front desk jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for medical front desk in Rochester Hills, MI is $15.96, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $17.02 per hour, depending on experience, location, and employer.

What is a medical front desk?

Medical front desk jobs involve managing the reception area of a healthcare facility, such as a doctor's office, clinic, or hospital. Responsibilities typically include greeting patients, scheduling appointments, answering phones, handling patient check-ins and check-outs, and maintaining patient records. Medical front desk staff play a crucial role in ensuring smooth communication between patients and medical staff, as well as maintaining the efficiency of the office. They often require strong organizational, communication, and customer service skills. Some roles may also involve handling billing and insurance information.

What are the key skills and qualifications needed to thrive as a medical front desk professional?

To thrive as a Medical Front Desk professional, you need strong organizational abilities, attention to detail, and familiarity with medical terminology, often complemented by a high school diploma or equivalent. Proficiency in electronic health record (EHR) systems, appointment scheduling software, and insurance verification tools is typically required. Excellent interpersonal skills, a customer service mindset, and the ability to remain calm under pressure help you stand out in this role. These skills ensure efficient office operations, positive patient experiences, and accurate administrative support in a healthcare setting.

What are some common challenges faced by medical front desk staff, and how can they be managed effectively?

Medical Front Desk professionals often encounter challenges such as managing a high volume of patient check-ins, handling sensitive patient information, and addressing unexpected schedule changes. Staying organized, maintaining professionalism under pressure, and using practice management software effectively can help manage these demands. Strong communication skills are also essential for collaborating with healthcare providers and ensuring patients have a positive experience. Ongoing training and support from the healthcare team can further ease the transition into the role and promote success.

What is the difference between Medical Front Desk vs Medical Receptionist?

AspectMedical Front DeskMedical Receptionist
CredentialsHigh school diploma; certification optionalHigh school diploma; certification optional
Work EnvironmentClinics, hospitals, private practicesClinics, hospitals, private practices
Job ResponsibilitiesScheduling, patient check-in, insurance verificationScheduling, patient check-in, data entry, insurance processing

The terms Medical Front Desk and Medical Receptionist are often used interchangeably, as both roles involve managing patient check-in, scheduling, and insurance tasks in healthcare settings. The main difference is that 'Medical Front Desk' emphasizes the front-office administrative functions, while 'Medical Receptionist' highlights the role of greeting and assisting patients. Both positions require similar skills and work environments, making them closely related in the healthcare industry.

How hard is it to become a medical front desk?

Becoming a medical front desk receptionist typically requires a high school diploma or equivalent and good communication skills. Some positions may prefer prior experience in customer service or familiarity with medical office software, but formal certifications are not usually mandatory. The role often involves on-the-job training and understanding of healthcare procedures.

What are the most commonly searched types of Medical Front Desk jobs in Rochester Hills, MI?

The most popular types of Medical Front Desk jobs in Rochester Hills, MI are:

What are popular job titles related to Medical Front Desk jobs in Rochester Hills, MI?

For Medical Front Desk jobs in Rochester Hills, MI, the most frequently searched job titles are:

What job categories do people searching Medical Front Desk jobs in Rochester Hills, MI look for?

The top searched job categories for Medical Front Desk jobs in Rochester Hills, MI are:

What cities near Rochester Hills, MI are hiring for Medical Front Desk jobs?

Cities near Rochester Hills, MI with the most Medical Front Desk job openings:

Medical Front Desk jobs near you
Infographic showing various Medical Front Desk job openings in Rochester Hills, MI as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 16% Part Time, 1% Temporary, and 5% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $33,188 per year, or $16 per hour.

Front Desk Supervisor

PainPoint

Sterling Heights, MI • On-site

$19 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

Front Desk Supervisor
Full-Time | $19-$20/hr | Monday-Thursday, 7:30 AM-6:00 PM & Friday, 8:00 AM-1:00 PM
Location: Warren, MI 48092
About Spinal Recovery Center
At Spinal Recovery Center, we help patients get their lives back through advanced, non-surgical spinal and joint care. Our expert team of chiropractors, therapists, and wellness professionals combines cutting-edge technology with compassionate, personalized treatment to deliver lasting results.
Why Join Us?
  • Lead front office operations in a growing healthcare environment
  • Work alongside a collaborative team of healthcare professionals
  • Make a direct impact on patient experience and clinic operations
  • Help improve scheduling, collections, and overall front office performance
  • Join an organization focused on personalized, patient-centered care
Position Summary
We are seeking an experienced Front Desk Supervisor to oversee and coordinate front office operations, ensuring efficient workflows, accurate scheduling and collections, and an exceptional patient experience.
The ideal candidate will have at least 5 years of medical front desk experience and 1+ year of management experience, with strong leadership, communication, organizational, and healthcare administrative skills. ASC scheduling experience is highly preferred.
Schedule & Compensation
  • Employment Type: Full-Time
  • Schedule: Monday-Thursday, 7:30 AM-6:00 PM; Friday, 8:00 AM-1:00 PM
  • Pay: $19-$20/hr
  • Location: Warren, MI 48092
Key Responsibilities
  • Oversee daily front office operations, including patient check-in/out, scheduling, collections, and workflow consistency.
  • Supervise, train, mentor, and evaluate front desk staff.
  • Ensure compliance with copayment, coinsurance, deductible collection, insurance verification, and eligibility processes.
  • Manage staffing schedules, PTO requests, and cross-coverage among clinic locations.
  • Monitor front office performance through scorecards, KPIs, and performance reports.
  • Review collection reports, payment posting, and ABN compliance.
  • Schedule and reschedule appointments and proactively manage waitlists and open appointment slots.
  • Ensure follow-up appointments are scheduled at checkout or appropriately documented in the patient's chart.
  • Address patient escalations and resolve customer service concerns professionally and promptly.
  • Collaborate with billing and clinical teams to maintain accurate information and seamless workflows.
  • Maintain compliance with HIPAA, OSHA, and internal policies and procedures.
  • Conduct team meetings, training, and development activities.
  • Provide performance updates and reports to the Practice Administrator.
  • May participate in hiring, corrective action, and termination activities for assigned staff.
Qualifications
Required
  • High School Diploma or GED
  • Minimum of 5 years of medical front desk experience
  • At least 1 year of management or supervisory experience
  • Strong understanding of insurance verification, copay and deductible collection, and patient billing practices
  • Proficiency with EMR and practice management systems
  • Strong communication, leadership, and organizational skills
  • Ability to effectively lead front office operations in a fast-paced healthcare environment
Preferred
  • Associate's or Bachelor's degree in Healthcare Administration, Office Management, or related field
  • ASC scheduling experience
  • Experience supervising or managing front office operations across multiple locations
Benefits
  • Health, Dental & Vision Insurance
  • Life & AD&D Insurance
  • Paid Time Off (PTO)
  • Sick Time Off
  • LifeMart Employee Discount Program
  • Health Management Tools
  • Emergency Travel Assistance Program
  • Employee Assistance Program
  • Company Paid Holidays
  • 401(k) Retirement Plan
  • Bonusly (Employee Recognition)
  • DailyPay (On-Demand Pay Access)
Join Our Team
If you're an experienced Front Desk Supervisor looking for an opportunity to lead a healthcare front office team while making a meaningful impact on the patient experience, we'd love to hear from you.
Apply today to join Spinal Recovery Center!
An Equal Opportunity Employer
We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

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