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Front Desk Receptionist Jobs in Rochester Hills, MI

Clearstream

Front desk/Receptionist

Detroit, MI · On-site

$13.75 - $17.50/hr

Front Desk Receptionist Receptionist in a fast paced office. Duties include: greeting & checking in and out patients, answering a multi line telephone, scheduling appointments, confirming appointment ...

Clearstream

Front desk/Receptionist

Detroit, MI

$14.75 - $19/hr

Front Desk Receptionist in a fast paced Office Duties include: Greeting & Checking in and out patients Answering a multi line telephone Scheduling appointments Confirming appointment Light filing ...

Clearstream

Front desk/Receptionist

Detroit, MI · On-site

$14.75 - $19/hr

Front Desk Receptionist in a fast paced Office Duties include: Greeting & Checking in and out patients Answering a multi line telephone Scheduling appointments Confirming appointment Light filing ...

Gatsby Cannabis

Front Desk Receptionist

Royal Oak, MI · On-site

$14 - $18/hr

As our Front Desk Receptionist, you'll be the welcoming face of our brand, ensuring every customer feels valued and informed. Your role is pivotal in delivering a five-star experience from the moment ...

Gatsby Cannabis

Front Desk Receptionist

Royal Oak, MI · On-site

$15 - $20/hr

As our Front Desk Receptionist, you'll be the welcoming face of our brand, ensuring every customer feels valued and informed. Your role is pivotal in delivering a five-star experience from the moment ...

Parallel ENT & Allergy

Front Desk Receptionist

Royal Oak, MI · On-site

$14.25 - $18.25/hr

We are looking for a Front Desk Receptionist to join our team. We are an established practice that is continually growing. Work with our well-respected group serving the community for many years.

Parallel ENT & Allergy

Front Desk Receptionist

Royal Oak, MI · On-site

$14.25 - $18.25/hr

We are looking for a Front Desk Receptionist to join our team. We are an established practice that is continually growing. Work with our well-respected group serving the community for many years.

Gatsby Cannabis

Front Desk Receptionist

Royal Oak, MI

$20/hr

As our Front Desk Receptionist, you'll be the welcoming face of our brand, ensuring every customer feels valued and informed. Your role is pivotal in delivering a five-star experience from the moment ...

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All JobsFront Desk Receptionist JobsFront Desk Receptionist Jobs in Rochester Hills, MI

Front Desk Receptionist information

See Rochester Hills, MI salary details

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How much do front desk receptionist jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for front desk receptionist in Rochester Hills, MI is $15.39, according to ZipRecruiter salary data. Most workers in this role earn between $13.27 and $17.02 per hour, depending on experience, location, and employer.

What is a front desk receptionist?

Front desk receptionists are professionals who serve as the first point of contact for visitors, clients, and employees at an organization. They are responsible for greeting guests, answering phone calls, responding to inquiries, and directing people to the appropriate departments or personnel. Additionally, front desk receptionists often handle administrative tasks such as managing appointments, sorting mail, and maintaining a welcoming reception area. Their role is crucial for creating a positive first impression of the company.

What does a front desk receptionist do?

A front desk receptionist is the first point of contact at a large company or office. Daily duties and responsibilities of a front desk receptionist include greeting and signing in visitors, receiving and sorting mail, scheduling meetings, and coordinating office activities. They are also in charge of answering calls, fielding questions from callers, operating a switchboard, and relaying messages to office employees. Front desk receptionists may also be asked to update appointment calendars, validate parking tickets, or perform filing and clerical duties.

What are the key skills and qualifications needed to thrive as a front desk receptionist, and why are they important?

To thrive as a Front Desk Receptionist, strong organizational skills, attention to detail, and basic administrative knowledge are essential, often supported by a high school diploma or equivalent. Familiarity with office management software, multi-line phone systems, and scheduling tools is typically required. Exceptional interpersonal skills, professionalism, and the ability to remain calm under pressure help someone stand out in this role. These competencies ensure efficient office operations, positive first impressions, and high-quality service for clients and visitors.

What are some common challenges a front desk receptionist might face, and how can they be addressed?

Front Desk Receptionists often encounter challenges such as managing multiple tasks simultaneously, handling difficult or upset visitors, and maintaining organization during busy periods. To address these, strong time-management and communication skills are essential. Many receptionists find it helpful to prioritize tasks, remain calm under pressure, and use organizational tools like scheduling software. Supportive team environments and clear protocols also make it easier to resolve issues efficiently and maintain a welcoming atmosphere.

What is the difference between Front Desk Receptionist vs Office Assistant?

AspectFront Desk ReceptionistOffice Assistant
Primary RoleGreeting visitors, answering phones, scheduling appointmentsSupporting office operations, data entry, filing
Work EnvironmentFront lobby, reception areaOffice, administrative areas
Required SkillsCommunication, customer service, organizationAdministrative skills, multitasking, computer proficiency
Common CertificationsNone required, but customer service training helpfulNone typically required

While both roles support office functions, a Front Desk Receptionist primarily manages visitor interactions and front-office duties, whereas an Office Assistant handles broader administrative tasks behind the scenes. The roles often overlap but serve different focal points within an organization.

Can a shy person be a front desk receptionist?

A front desk receptionist role involves greeting visitors, answering phones, and managing schedules, which requires good communication skills. While being shy may present challenges, developing interpersonal skills and gaining experience can help shy individuals succeed in this position.

How much do front desk receptionists earn?

Front desk receptionists typically earn a median hourly wage of around $13 to $16, with annual salaries ranging from approximately $27,000 to $33,000. Earnings can vary based on experience, location, and the industry they work in, and the role often requires good communication and organizational skills.
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For Front Desk Receptionist jobs in Rochester Hills, MI, the most frequently searched job titles are:

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Front Desk Receptionist jobs near you
Infographic showing various Front Desk Receptionist job openings in Rochester Hills, MI as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% In-person job distribution, with an average salary of $32,001 per year, or $15.4 per hour.

Front Desk Receptionist

Fraser, MI

Fraser Eye Care Center
51 - 200 employees
Learn more about Fraser Eye Care Centerexternal

$19 - $20/hr

Full-time

Re-posted 25 days ago

Job description

Front Desk Receptionist
Michigan Locations: Commerce Twp., Fraser, Port Huron, Rochester Hills, Royal Oak, and Warren
Position Summary

Fraser Eye Care Center is a leading ophthalmology practice committed to providing exceptional, patient-centered eye care in a welcoming and professional environment. We are seeking a friendly, organized, and dependable Front Desk Receptionist to join our team.

As the first point of contact for our patients you will play a vital role in creating a positive patient experience. This position requires excellent customer service, strong communication skills, attention to detail, and the ability to work both independently and collaboratively in a fast-paced medical office. The ideal candidate is comfortable using technology, enjoys helping people, and thrives in a team-oriented environment.

Skills Required
  • Welcome and assist patients and visitors with professionalism, warmth, and courtesy.
  • Register new patients and update demographic, insurance, and personal information in the practice management system.
  • Assist patients with the self-service check-in kiosk and ensure an efficient check-in process.
  • Verify insurance eligibility and accurately enter insurance information.
  • Collect patient copays, balances, and other payments while maintaining accurate payment records.
  • Schedule, reschedule, and confirm patient appointments.
  • Answer high-volume incoming phone calls, route calls appropriately, take detailed messages, and assist callers with scheduling and general inquiries.
  • Contact patients regarding appointments, reminders, and other practice communications.
  • Scan and upload patient documents into the electronic medical record (EMR).
  • Process incoming referrals, medical records requests, and other administrative documentation.
  • Run daily and weekly reports as assigned.
  • Maintain patient confidentiality and comply with HIPAA and practice policies.
  • Keep the reception area clean, organized, and welcoming.
  • Work collaboratively with physicians, technicians, and fellow team members to provide an exceptional patient experience.
  • Rotate between front desk and call center responsibilities as needed.
Qualifications
  • High school diploma or equivalent required.
  • Previous medical office, ophthalmology, optometry, or healthcare customer service experience preferred.
  • Experience with electronic medical records (EMR), practice management software, and standard computer applications.
  • Excellent customer service, interpersonal, and communication skills.
  • Strong organizational skills with exceptional attention to detail.
  • Ability to multitask, prioritize responsibilities, and remain calm in a fast-paced environment.
  • Comfortable learning and using patient check-in kiosks and other office technology.
  • Knowledge of medical terminology is preferred.
  • Ability to work effectively both independently and as part of a team.
  • Ability to stand for extended periods while performing front desk duties.
  • Willingness to rotate between front desk and call center responsibilities.
  • Reliable transportation and flexibility to work at multiple Fraser Eye Care Center office locations as needed.

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