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Optometric Assistant Receptionist Jobs in Rochester Hills, MI

SVS Vision, Inc.

SVS Vision - Wixom, MI.

Wixom, MI · On-site

$14 - $18/hr

Optical receptionists work as part of a team of eye care professionals including optometrists. The receptionists' main priorities are to assist clients either over the phone or in person, while ...

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Optometric Assistant Receptionist information

See Rochester Hills, MI salary details

$10

$16

$21

How much do optometric assistant receptionist jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for optometric assistant receptionist in Rochester Hills, MI is $16.47, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $17.93 per hour, depending on experience, location, and employer.

What are Optometric Assistant Receptionists?

Optometric Assistant Receptionists are professionals who work in eye care clinics or optometry offices, handling both administrative and patient-facing tasks. They greet patients, schedule appointments, manage patient records, and assist with insurance processing. Additionally, they may help with basic pre-examination procedures, answer phones, and ensure smooth office operations. Their role is essential in providing a welcoming environment and supporting the optometrist in delivering efficient patient care.

What does an optometrist receptionist do?

An optometrist receptionist manages patient appointments, answers phone calls, verifies insurance information, and maintains patient records. They also greet patients, handle administrative tasks, and ensure smooth office operations, often using scheduling software and customer service skills.

What are some of the common challenges faced by an Optometric Assistant Receptionist, and how can they be managed?

Optometric Assistant Receptionists often juggle multiple responsibilities such as scheduling appointments, managing patient records, and handling insurance verifications, which can sometimes lead to a fast-paced and demanding work environment. Balancing front-desk duties with assisting optometrists during busy periods requires strong organizational skills and the ability to prioritize tasks effectively. Developing proficiency with practice management software and maintaining clear communication with both patients and team members can help manage these challenges and ensure smooth office operations.

How do I become an optometric assistant?

To become an optometric assistant, candidates typically need a high school diploma or equivalent. On-the-job training is common, and some employers prefer applicants with basic knowledge of eye care or customer service skills; certification is not usually required but can enhance job prospects.

Is optometric assistant a good career?

An optometric assistant is a valuable role in eye care clinics, providing support with patient scheduling, basic eye exams, and administrative tasks. It can be a good career for those interested in healthcare, often requiring certification or training, with opportunities for advancement into more specialized roles. The job typically offers regular hours and the chance to work in a healthcare environment focused on patient care.

What is the difference between Optometric Assistant Receptionist vs Optometric Technician?

AspectOptometric Assistant ReceptionistOptometric Technician
CredentialsUsually no formal certification required, but some certifications like COA may helpOften requires certification or training in optometry assisting or related fields
Work EnvironmentFront desk, patient check-in/out, scheduling, administrative tasksClinical setting, performing vision tests, assisting with exams
Employer & Industry UsageOptometry clinics, eye care centers, private practicesOptometry clinics, hospitals, eye care centers

While both roles support eye care practices, the Optometric Assistant Receptionist primarily handles administrative and front desk duties, whereas the Optometric Technician performs clinical tasks like vision testing. Understanding these differences helps job seekers find the right position aligned with their skills and certifications.

What are the key skills and qualifications needed to thrive as an Optometric Assistant Receptionist, and why are they important?

To thrive as an Optometric Assistant Receptionist, you need strong administrative skills, attention to detail, and a basic understanding of eye care practices, often supported by a high school diploma or equivalent. Familiarity with practice management software, electronic scheduling systems, and insurance processing tools is typically required. Excellent customer service, communication, and organizational abilities help you provide a positive patient experience and support the optometrist efficiently. These skills ensure smooth office operations, accurate patient records, and a welcoming environment for clients.

What is an optical assistant receptionist?

An optometric assistant receptionist is a professional who manages patient appointments, greets patients, and handles administrative tasks in an eye care or optometry office. They often assist with patient records, insurance processing, and may have basic knowledge of eye care procedures. Strong communication skills and familiarity with scheduling software are typically required.
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Optometric Assistant Receptionist jobs near you
SVS Vision - Retail Receptionist- Troy, MI

SVS Vision - Retail Receptionist- Troy, MI

SVS Vision, Inc.

Troy, MI • On-site

$14 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

SVS Vision rating

7.8

Company rating: 7.8 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

4th of 39 rated optical retailers

Job description

Since 1974, SVS Vision has helped our customers lead better lives through better vision. As a Michigan-based company with over 80+ offices in 9 states, we have grown to be one of the largest optical companies in the Midwest with the help of our devoted employees. We are a family-oriented company that takes pride in recognizing and rewarding our employees for their hard work and dedication. We trust our company philosophy makes for an exciting and fun work environment where our employees can thrive while providing the best customer service possible. Our pledge to our employees has never wavered, as seen in our remarkable longevity with the opportunities for growth within the company, above-market salaries, and exceptional benefits.

Additionally, SVS offers an employee referral bonus where you are awarded substantial additional earnings for qualified employee referrals. Receptionists have supplemental earning potential. They can make additional earnings by scheduling patient appointments; this is in addition to their regular compensation. Receptionists could also enjoy free designer glasses every year along with incredible discounts.

Job Summary:

SVS Vision Receptionists will be responsible for creating a positive first impression that the patient receives when they walk into our stores. Optical receptionists work as part of a team of eye care professionals including optometrists. The receptionists’ main priorities are to assist clients either over the phone or in person, while getting the opportunity to build relationships with patients. They are also responsible for ensuring a positive patient experience from start to finish. Receptionists need to have a basic understanding of the different types of optical aids available, and their duties usually include (but are not limited to):

Duties/Responsibilities:

  • Greeting patients
  • Gathering and updating patients’ insurance
  • All computer functions (i.e., receipts, job entries)
  • Day-to-day business completion (close out, weekly reporting)
  • Maintaining patients’ medical records
  • Insurance-rejections and patient notifications
  • Scheduling appointments/managing appointment book
  • Ensuring the smooth flow of the office
  • Supporting opticians and managers
  • Ability to participate in an active and busy environment

Required Skills/Abilities:

  • Professional communication skills
  • Strong attention to detail
  • Adaptable to change
  • Teamwork oriented
  • Excellent customer service skills
  • Possess strong clerical skills
  • Good computer and phone skills

Benefits and Perks:

  • Energetic environment
  • Paid vacation and personal time off, paid holidays
  • Available anniversary bonus
  • Paid mileage
  • Monthly bonus
  • Above market salary
  • Matching 401K Plans
  • Affordable medical and dental benefits
  • Vision benefits provided by SVS Vision
  • Life and disability insurance
  • Company sponsored discounts on many useful items and services
  • Ability to transfer based on seniority
  • Opportunity for growth within the company
  • Rewards and recognition for outstanding performance
  • Professional training
  • Ability to transfer locations based on seniority

What SVS Vision employees say

Pay

Benefits

Hours and flexibility

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