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Front Desk Manager Jobs in Rochester, MI (NOW HIRING)

Comfort Inn of Utica

Front Desk Manager

Utica, MI · On-site

$36K - $38K/yr

Front Desk Manager is responsible for the following: * Answer inquiries and check-in/out guests in a timely and professional manner. * Oversee VIP and special guest requests. * Follow and enforce ...

Retro Fitness

Front Desk

Rochester, MI · On-site

$10/hr

Front Desk Employee We are currently looking for someone to work 15 hours a week. These shifts ... Effective ability to communicate with customers, coworkers and managers. * The ability to multitask.

Retro Fitness

Front Desk

Rochester, MI · On-site

$10/hr

The Front Desk employee is the face of the club; you are the person a member sees when he or she ... Effective ability to communicate with customers, coworkers and managers. * The ability to multitask.

R Peter Maly DDS

Front Desk

Novi, MI

$18 - $24/hr

Title Front Desk Key Responsibilities Patient Hospitality: Act as the face of the practice ... Manage the daily 8-hour shift schedule to ensure efficiency while maintaining a stress-free flow ...

General Hotels

Front Desk Agent

Clarkston, MI · On-site

$14.25 - $18/hr

Front Desk Agent Are you looking to let your hospitality skills shine while you create personable ... GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year ...

Beyond Podiatry

Front Desk

Livonia, MI · On-site

$17/hr

You will also coordinate front-desk activities, including distributing correspondence and ... Multitasking and time-management skills, with the ability to prioritize tasks * Computer skills

Hampton Inn

Front Desk Agent

Auburn Hills, MI · On-site

$13.50 - $17/hr

Front Desk Agent Position Type: Full-Time or Part-Time Job Summary We are seeking a friendly ... Communicate effectively with housekeeping, maintenance, and management regarding guest needs and ...

Beyond Podiatry

Front Desk

Livonia, MI · On-site

$17/hr

You will also coordinate front-desk activities, including distributing correspondence and ... Multitasking and time-management skills, with the ability to prioritize tasks * Computer skills

PODIATRY SERVICE COMPANY LLC

Front Desk

Livonia, MI · On-site

$17/hr

You will also coordinate front-desk activities, including distributing correspondence and ... Multitasking and time-management skills, with the ability to prioritize tasks * Computer skills

Crescent Services

Front Desk Agent

Bloomfield Hills, MI · On-site

$13.50 - $17.25/hr

Manage Guest requests, inquiries, and complaints promptly and completely * Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service A Front Desk Agent ...

General Hotels Corporation

Front Desk Agent

Clarkston, MI · On-site

$14.50 - $18.50/hr

As a Front Desk Agent, you are the first point of contact for guests and are responsible for ... GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year ...

General Hotels Corporation

Front Desk Agent

Clarkston, MI · On-site

$14.50 - $18.50/hr

As a Front Desk Agent, you are the first point of contact for guests and are responsible for ... GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year ...

Crescent

Front Desk Agent

Bloomfield, MI · On-site

$13.50 - $17.25/hr

Manage Guest requests, inquiries, and complaints promptly and completely * Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service A Front Desk Agent ...

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Front Desk Manager information

See Rochester, MI salary details

$9

$17

$27

How much do front desk manager jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for front desk manager in Rochester, MI is $17.70, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $19.47 per hour, depending on experience, location, and employer.

What is the difference between Front Desk Manager vs Receptionist?

AspectFront Desk ManagerReceptionist
ResponsibilitiesOversees front desk operations, manages staff, handles escalations, and ensures guest satisfactionGreets visitors, answers phones, schedules appointments, and performs administrative tasks
Required CredentialsHigh school diploma; experience in customer service; leadership skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentHotels, corporate offices, healthcare facilitiesHotels, clinics, offices

The Front Desk Manager typically has more responsibilities, including supervising staff and managing operations, while the Receptionist focuses on greeting visitors and administrative support. Both roles require strong communication skills and customer service experience, but the Front Desk Manager often needs leadership abilities and experience in managing a team.

What is a front desk manager?

A front desk manager works in a customer service capacity in an office, hotel, hospital, retail store, casino, or similar business. As a front desk manager, your main job duties include overseeing the front desk staff, including receptionists and other customer service workers, making guests feel welcomed, and resolving any customer issues. Customer service and communications skills are essential in this career, and having management experience is helpful. Depending on the employer, educational qualifications for this job include a high school diploma or a degree in hospitality management. An associate or bachelor’s degree may be necessary for advancement within the company.

What are some common challenges faced by front desk managers and how can they be addressed?

Front Desk Managers often encounter challenges such as handling high volumes of guest check-ins and check-outs, resolving guest complaints efficiently, and managing team schedules to ensure adequate coverage. Successfully addressing these requires strong organizational and communication skills, as well as the ability to remain calm under pressure. Many Front Desk Managers find that regular staff training, implementing clear procedures, and fostering a supportive team environment help minimize issues and maintain high levels of guest satisfaction.

How much do front desk managers make in the US?

Front desk managers in the US typically earn an average annual salary of around $40,000 to $50,000, depending on experience, location, and industry. They often require strong customer service skills and may oversee administrative tasks at hotels, offices, or healthcare facilities.

What are the key skills and qualifications needed to thrive as a front desk manager, and why are they important?

To thrive as a Front Desk Manager, you need strong organizational abilities, customer service expertise, and experience in hospitality or office administration, often supported by a relevant degree or certification. Familiarity with property management systems (PMS), reservation software, and office productivity tools is typically required. Excellent communication, problem-solving, and leadership skills help you manage staff and deliver outstanding guest experiences. These skills ensure efficient front desk operations, high customer satisfaction, and smooth coordination within the facility.
More about Front Desk Manager jobs

What are the most commonly searched types of Front Desk jobs in Rochester, MI?

The most popular types of Front Desk jobs in Rochester, MI are:

What cities near Rochester, MI are hiring for Front Desk Manager jobs?

Cities near Rochester, MI with the most Front Desk Manager job openings:

Front Desk Manager jobs near you

Front Desk Manager

Comfort Inn of Utica

Utica, MI • On-site

$36K - $38K/yr

Full-time

Medical, Dental, Retirement

Re-posted 14 days ago

Job description

We are looking to hire a dynamic individual that is an outgoing people person!  This person will lead the front office team as the Front Desk Manager.
Job Overview:
Front Desk Manager is responsible for the following:
  • Answer inquiries and check-in/out guests in a timely and professional manner.
  • Oversee VIP and special guest requests.
  • Follow and enforce hotel credit policies.
  • Monitor guest feedback and GIS scores.
  • Ensure the maximization of room revenue.
  • Generate and update required reports, files, and checklists.
  • Help maintain productivity levels at or above budgeted standards.
  • Run room status reports and relay necessary information to affected departments.
  • Assist in training and cross-training of new hires and current employees.
  • Establish and maintain good communications and teamwork with fellow employees.
  • Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
  • Operate relevant aspects of the Front Desk property management system.
  • Maintain inventory of front office supplies and purchase of supplies when necessary.
  • Be knowledgeable of rates, packages, and promotions.
  • Complete and/or ensure proper bucket checks are done each shift with room rate verification and housekeeping status report.

Mandatory Requirements:
  • At least 2 to 3 years of progressive experience in a hotel or customer service atmosphere.
  • A High School Diploma or G.E.D.
  • Flexibility to work nights, weekends, and holidays.
  • Ability to lift 15 pounds or less, stand on feet for long periods of time, and bend, crouch, reach with no difficulty.
  • Reliable Transportation.
  • An engaging personality with a sincere smile!  Guest Service is our #1 Priority.

Preferred Experience/Knowledge:
  • Previous supervisory responsibility.
Benefits:
  • Blue Cross Medical & Prescription Coverage.
  • Delta Dental.
  • 401K Retirement Savings.
  • Travel Discounts.
  • Employee-based monetary incentive programs.