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Front Desk Manager Jobs in Rochester, MI (NOW HIRING)

Gatsby Cannabis

Front Desk Receptionist

Royal Oak, MI · On-site

$15 - $20/hr

... manage the front desk operations, including answering phone calls, scheduling appointments, and handling inquiries. • Maintain a clean and organized reception area, ensuring it reflects our brand ...

ILLUUM COSMETIC SURGERY

FRONT DESK COORDINATOR

Novi, MI · On-site

$18 - $20/hr

Additional job duties as assignedEducationHigh school diploma or equivalentExperienceProven experience with front desk administration and schedulingKnowledge of computer-based data management ...

Dave & Buster's

Front Desk / Host

Utica, MI

$12.75 - $17/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are ... Notifies Manager of any Guest that is perceived to be unhappy. * Assists other Team Members as ...

New

Shelby Dental Care

Front Desk Coordinator

Shelby Township, MI · On-site

$14.75 - $19.25/hr

  • Dental

  • Retirement

  • PTO

Overview Front Desk Coordinator - Be the First Smile Patients See! Location: Dental Care of ... Track and manage appointments, including cancellations, no-shows, and late arrivals, to ensure a ...

Limitless East Marketing

Front Desk Agent

Detroit, MI

$14 - $17.75/hr

Manage the check-in and check-out process efficiently and accurately. * Respond promptly to guest ... Previous experience in a front desk or customer service role preferred. * Excellent verbal and ...

Limitless East Marketing

Front Desk Agent

Detroit, MI · On-site

$14 - $17.75/hr

Manage the check-in and check-out process efficiently and accurately. * Respond promptly to guest ... Previous experience in a front desk or customer service role preferred. * Excellent verbal and ...

Michigan Milk Producers Association

Front Desk Clerk

Novi, MI · On-site

$13.25 - $16.25/hr

Front Desk Clerk The Front Desk Clerk serves as the first point of contact for visitors, customers ... Breakroom & Office Management * Clean, organize, and stock employee breakrooms and beverage coolers.

Ease Mortgage

Be Seen First

Front Desk Receptionist

Troy, MI · On-site

$15 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage the front desk area, conference rooms, and common spaces so the office always looks the way we want to be seen * Support onboarding logistics for new team members, including badges, seating ...

Gatsby Cannabis

Front Desk Receptionist

Royal Oak, MI · On-site

$14 - $18/hr

... manage the front desk operations, including answering phone calls, scheduling appointments, and handling inquiries. • Maintain a clean and organized reception area, ensuring it reflects our brand ...

Scenthound

Front Desk Associate

Birmingham, MI · On-site

$13/hr

Training & development About the Role As a Front Desk Associate , you will be the first point of ... High-performing Membership Sales Associates will have a clear path to management roles , including ...

Scenthound

Front Desk Associate

Birmingham, MI · On-site

$13/hr

Training & development About the Role As a Front Desk Associate , you will be the first point of ... High-performing Membership Sales Associates will have a clear path to management roles , including ...

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All JobsFront Desk JobsFront Desk Manager JobsFront Desk Manager Jobs in Rochester, MI

Front Desk Manager information

See Rochester, MI salary details

$9

$17

$27

How much do front desk manager jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for front desk manager in Rochester, MI is $17.70, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $19.47 per hour, depending on experience, location, and employer.

What is the difference between Front Desk Manager vs Receptionist?

AspectFront Desk ManagerReceptionist
ResponsibilitiesOversees front desk operations, manages staff, handles escalations, and ensures guest satisfactionGreets visitors, answers phones, schedules appointments, and performs administrative tasks
Required CredentialsHigh school diploma; experience in customer service; leadership skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentHotels, corporate offices, healthcare facilitiesHotels, clinics, offices

The Front Desk Manager typically has more responsibilities, including supervising staff and managing operations, while the Receptionist focuses on greeting visitors and administrative support. Both roles require strong communication skills and customer service experience, but the Front Desk Manager often needs leadership abilities and experience in managing a team.

What is a front desk manager?

A front desk manager works in a customer service capacity in an office, hotel, hospital, retail store, casino, or similar business. As a front desk manager, your main job duties include overseeing the front desk staff, including receptionists and other customer service workers, making guests feel welcomed, and resolving any customer issues. Customer service and communications skills are essential in this career, and having management experience is helpful. Depending on the employer, educational qualifications for this job include a high school diploma or a degree in hospitality management. An associate or bachelor’s degree may be necessary for advancement within the company.

What are some common challenges faced by front desk managers and how can they be addressed?

Front Desk Managers often encounter challenges such as handling high volumes of guest check-ins and check-outs, resolving guest complaints efficiently, and managing team schedules to ensure adequate coverage. Successfully addressing these requires strong organizational and communication skills, as well as the ability to remain calm under pressure. Many Front Desk Managers find that regular staff training, implementing clear procedures, and fostering a supportive team environment help minimize issues and maintain high levels of guest satisfaction.

How much do front desk managers make in the US?

Front desk managers in the US typically earn an average annual salary of around $40,000 to $50,000, depending on experience, location, and industry. They often require strong customer service skills and may oversee administrative tasks at hotels, offices, or healthcare facilities.

What are the key skills and qualifications needed to thrive as a front desk manager, and why are they important?

To thrive as a Front Desk Manager, you need strong organizational abilities, customer service expertise, and experience in hospitality or office administration, often supported by a relevant degree or certification. Familiarity with property management systems (PMS), reservation software, and office productivity tools is typically required. Excellent communication, problem-solving, and leadership skills help you manage staff and deliver outstanding guest experiences. These skills ensure efficient front desk operations, high customer satisfaction, and smooth coordination within the facility.
More about Front Desk Manager jobs

What are the most commonly searched types of Front Desk jobs in Rochester, MI?

The most popular types of Front Desk jobs in Rochester, MI are:

What cities near Rochester, MI are hiring for Front Desk Manager jobs?

Cities near Rochester, MI with the most Front Desk Manager job openings:

Front Desk Manager jobs near you

Front Desk Receptionist

Gatsby Cannabis

Royal Oak, MI • On-site

$15 - $20/hr

Other

Posted 26 days ago

Job description

Join us at Gatsby Cannabis, where we're transforming the cannabis experience. As our Front Desk Receptionist, you'll be the welcoming face of our brand, ensuring every customer feels valued and informed. Your role is pivotal in delivering a five-star experience from the moment customers enter to when they leave. You'll be creating a warm and inviting environment, greeting, informing, and guiding customers with professionalism and courtesy. We believe in growing our team from within, offering opportunities for professional development and a collaborative culture. Let's work together to shape the future of cannabis and make a difference in our industry. Responsibilities: • Greet each customer with a warm smile and ensure they feel welcomed and valued from the moment they step in. • Provide accurate and helpful information about our products and services, enhancing the customer's experience and understanding. • Efficiently manage the front desk operations, including answering phone calls, scheduling appointments, and handling inquiries. • Maintain a clean and organized reception area, ensuring it reflects our brand's commitment to quality and professionalism. • Collaborate with team members to ensure seamless service delivery and a positive customer journey. • Handle customer feedback with empathy and professionalism, ensuring any concerns are addressed promptly and effectively. • Assist in the coordination of in-store events and promotions, contributing to a vibrant and engaging customer experience. Qualifications: • Must be at least 21 years old and a resident of Michigan. • Must be able to work a full-time schedule that will include weekends, evenings, and holiday shifts. • Must have reliable transportation. • Must have cash handling experience. Strong customer service background is preferred. • Point of sale experience preferred. • Must be able to pass a background check. • Levels Cannabis provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. Compensation: $15 - $20 plus tips

• Greet each customer with a warm smile and ensure they feel welcomed and valued from the moment they step in. • Provide accurate and helpful information about our products and services, enhancing the customer's experience and understanding. • Efficiently manage the front desk operations, including answering phone calls, scheduling appointments, and handling inquiries. • Maintain a clean and organized reception area, ensuring it reflects our brand's commitment to quality and professionalism. • Collaborate with team members to ensure seamless service delivery and a positive customer journey. • Handle customer feedback with empathy and professionalism, ensuring any concerns are addressed promptly and effectively. • Assist in the coordination of in-store events and promotions, contributing to a vibrant and engaging customer experience.

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