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Front Desk Manager Jobs in Rochester Hills, MI (NOW HIRING)

General Hotels Corporation

Front Desk Agent

Clarkston, MI · On-site

$14.50 - $18.50/hr

As a Front Desk Agent, you are the first point of contact for guests and are responsible for ... GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year ...

General Hotels Corporation

Front Desk Agent

Clarkston, MI · On-site

$14.50 - $18.50/hr

As a Front Desk Agent, you are the first point of contact for guests and are responsible for ... GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year ...

Sharpcontra

Front Desk Agent

Detroit, MI · On-site

$32K - $38K/yr

Manage check-in and check-out procedures * Maintain an organized and tidy front desk area * Handle incoming mail and deliveries * Schedule appointments and maintain calendars for staff as needed

Guardian Dentistry Partners

Front Desk

Farmington, MI · On-site

$23/hr

Roman Shlafer DDS PLLC DENTAL OFFICE FRONT DESK $23 + an hour We are looking for a dynamic ... In addition, you'll be responsible for answering and managing the phones, scheduling the Doctor(s ...

Guardian Dentistry Partners

Front Desk

Farmington, MI · On-site

$23/hr

Roman Shlafer DDS PLLC DENTAL OFFICE FRONT DESK $23 + an hour We are looking for a dynamic ... In addition, you'll be responsible for answering and managing the phones, scheduling the Doctor(s ...

Crescent

Front Desk Agent

Bloomfield, MI · On-site

$13.50 - $17.25/hr

Manage Guest requests, inquiries, and complaints promptly and completely * Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service A Front Desk Agent ...

Limitless East Marketing

Front Desk Agent

Detroit, MI · On-site

$13 - $16.50/hr

Front Desk Agent At Limitless East Marketing, we redefine possibilities through innovative, data ... Manage the check-in and check-out process efficiently and accurately. * Respond promptly to guest ...

planet fitness

Front Desk

Grand Blanc, MI · On-site

$13.73/hr

Our Front Desk Team Members enjoy: * Flexible work schedules * Same-day pay * Paid time off * Promotional opportunities * A Free PF Black Card Membership * Go to any gym and bring a guest for free

planet fitness

Front Desk

Waterford, MI · On-site

$13.73 - $14.73/hr

Our Front Desk Team Members enjoy: * Flexible work schedules * Same-day pay * Paid time off * Promotional opportunities * A Free PF Black Card Membership * Go to any gym and bring a guest for free

Method Co.

Front Desk Supervisor - Roost Detroit

Detroit, MI · On-site

$16.75 - $21.75/hr

Collaborate with housekeeping, maintenance, and management to support smooth operations * Monitor lobby and front desk presentation to ensure a clean, organized, guestready environment * Assist with ...

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All JobsFront Desk JobsFront Desk Manager JobsFront Desk Manager Jobs in Rochester Hills, MI

Front Desk Manager information

See Rochester Hills, MI salary details

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How much do front desk manager jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for front desk manager in Rochester Hills, MI is $17.70, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $19.47 per hour, depending on experience, location, and employer.

What is a front desk manager?

A front desk manager works in a customer service capacity in an office, hotel, hospital, retail store, casino, or similar business. As a front desk manager, your main job duties include overseeing the front desk staff, including receptionists and other customer service workers, making guests feel welcomed, and resolving any customer issues. Customer service and communications skills are essential in this career, and having management experience is helpful. Depending on the employer, educational qualifications for this job include a high school diploma or a degree in hospitality management. An associate or bachelor’s degree may be necessary for advancement within the company.

What are the key skills and qualifications needed to thrive as a front desk manager, and why are they important?

To thrive as a Front Desk Manager, you need strong organizational abilities, customer service expertise, and experience in hospitality or office administration, often supported by a relevant degree or certification. Familiarity with property management systems (PMS), reservation software, and office productivity tools is typically required. Excellent communication, problem-solving, and leadership skills help you manage staff and deliver outstanding guest experiences. These skills ensure efficient front desk operations, high customer satisfaction, and smooth coordination within the facility.

What are some common challenges faced by front desk managers and how can they be addressed?

Front Desk Managers often encounter challenges such as handling high volumes of guest check-ins and check-outs, resolving guest complaints efficiently, and managing team schedules to ensure adequate coverage. Successfully addressing these requires strong organizational and communication skills, as well as the ability to remain calm under pressure. Many Front Desk Managers find that regular staff training, implementing clear procedures, and fostering a supportive team environment help minimize issues and maintain high levels of guest satisfaction.

What is the difference between Front Desk Manager vs Receptionist?

AspectFront Desk ManagerReceptionist
ResponsibilitiesOversees front desk operations, manages staff, handles escalations, and ensures guest satisfactionGreets visitors, answers phones, schedules appointments, and performs administrative tasks
Required CredentialsHigh school diploma; experience in customer service; leadership skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentHotels, corporate offices, healthcare facilitiesHotels, clinics, offices

The Front Desk Manager typically has more responsibilities, including supervising staff and managing operations, while the Receptionist focuses on greeting visitors and administrative support. Both roles require strong communication skills and customer service experience, but the Front Desk Manager often needs leadership abilities and experience in managing a team.

How much do front desk managers make in the US?

Front desk managers in the US typically earn an average salary of around $40,000 to $55,000 per year, depending on experience, location, and the size of the organization. They often require strong customer service skills, organizational abilities, and familiarity with reservation or management software.

Is a front desk manager a stressful job?

A front desk manager role can be stressful due to the need to handle guest complaints, manage multiple tasks simultaneously, and ensure smooth operations. The job often requires strong communication, problem-solving skills, and the ability to work in a fast-paced environment, which can contribute to stress levels.
More about Front Desk Manager jobs

What are the most commonly searched types of Front Desk jobs in Rochester Hills, MI?

The most popular types of Front Desk jobs in Rochester Hills, MI are:

What job categories do people searching Front Desk Manager jobs in Rochester Hills, MI look for?

The top searched job categories for Front Desk Manager jobs in Rochester Hills, MI are:

What cities near Rochester Hills, MI are hiring for Front Desk Manager jobs?

Cities near Rochester Hills, MI with the most Front Desk Manager job openings:

Front Desk Manager jobs near you
Infographic showing various Front Desk Manager job openings in Rochester Hills, MI as of August 2026, with employment types broken down into 53% Full Time, and 47% Part Time. Highlights an 100% In-person job distribution, with an average salary of $36,815 per year, or $17.7 per hour.

Front Desk Agent

The Kingsley Bloomfield Hills - a Doubletree by Hilton

Bloomfield Hills, MI • On-site

$13.50 - $17.25/hr

Other

Posted 11 days ago

Job description

Front Desk Agent

Front Desk operations during your assigned shift to a consistently high standard

Ensure your shift team have an current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events

Advise your shift team of any special events or VIP Guests in the hotel that day

Maximize sales revenues through up-selling and marketing program

Manage Guest requests, inquiries, and complaints promptly and completely

Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service

A Front Desk Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

Front Office experience in the hotel, leisure, and/or retail sector

Strong commercial/business awareness and demonstration of sales capabilities

Calm, organized work ethic with the ability to prioritize and meet deadlines

Excellent supervisory, inter-personal, and communication skills

A passion for delivering exceptional levels of Guest service

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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