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Front Desk Manager Jobs in Rio Rancho, NM (NOW HIRING)

TownePlace Suites by Marriott

Front Desk Agent

Albuquerque, NM · On-site

$13.25 - $16.75/hr

You will also be responsible for handling reservations, managing room inventory, and ensuring that ... As a Front Desk Agent, you will utilize your excellent communication and customer service skills on ...

Marriott Albuquerque

Front Desk Agent

Albuquerque, NM

$13.75 - $17.50/hr

Front Desk Clerk Marriott Albuquerque is currently seeking a friendly and outgoing Front Desk Clerk to join our team. We ensure a professional work environment and focus on our staff's growth within ...

Planet Fitness

Front Desk Associate

Albuquerque, NM

$13.50 - $17.25/hr

Front Desk Associate Planet Fitness, a private equity backed fitness retailer, is seeking ... Ability to manage multiple responsibilities * Solid work ethic with strong decision-making, problem ...

Planet Fitness

Front Desk Associate

Albuquerque, NM

$13.50 - $17.50/hr

Front Desk Associate Planet Fitness, a private equity backed fitness retailer, is seeking ... Ability to manage multiple responsibilities * Solid work ethic with strong decision-making, problem ...

Planet Fitness

Front Desk Associate

Albuquerque, NM

$13.50 - $17.50/hr

Front Desk Associate Planet Fitness, a private equity backed fitness retailer, is seeking ... Ability to manage multiple responsibilities * Solid work ethic with strong decision-making, problem ...

Planet Fitness

Front Desk Associate

Albuquerque, NM

$12.75 - $16.50/hr

Front Desk Associate Planet Fitness, a private equity backed fitness retailer, is seeking ... Ability to manage multiple responsibilities * Solid work ethic with strong decision-making, problem ...

Ramada Albuquerque

Front Desk Agent

Albuquerque, NM · On-site

$13 - $14/hr

Manage cash drawer and process payments (room charges, cash, debit, or credit). * Keep the front desk area and lobby clean and organized. * Coordinate with housekeeping to ensure room readiness for ...

Marriott Albuquerque

Front Desk Agent

Albuquerque, NM · On-site

$13 - $16.50/hr

Marriott Albuquerque is currently seeking a friendly and outgoing Front Desk Clerk to join our team. We ensure a professional work environment and focus on our staff's growth within the industry.

Mehr Consultancy

Hotel Front Desk Agent

Albuquerque, NM

$14 - $16/hr

Manage cash drawer and process payments (room charges, cash, debit, or credit). * Keep the front desk area and lobby clean and organized. * Coordinate with housekeeping to ensure room readiness for ...

Atrium Hospitality

Front Desk Associate

Albuquerque, NM · On-site

$15.50/hr

Career Growth & Learning - 40% of our management hires are internal promotions! * Invest in Your ... Oversee front desk operations and step in as the go-to problem solver for guests and teammates ...

Atrium Hospitality

Front Desk Associate

Albuquerque, NM · On-site

$15.50/hr

Career Growth & Learning - 40% of our management hires are internal promotions! * Invest in Your ... Oversee front desk operations and step in as the go-to problem solver for guests and teammates ...

Dave & Buster's

Front Desk/Host

Albuquerque, NM

$13.50 - $18.25/hr

Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are ... Notifies Manager of any Guest that is perceived to be unhappy. * Assists other Team Members as ...

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Front Desk Manager information

See Rio Rancho, NM salary details

$9

$17

$26

How much do front desk manager jobs pay per hour?

As of May 31, 2026, the average hourly pay for front desk manager in Rio Rancho, NM is $17.34, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $19.09 per hour, depending on experience, location, and employer.

What Is a Front Desk Manager?

A front desk manager works in a customer service capacity in an office, hotel, hospital, retail store, casino, or similar business. As a front desk manager, your main job duties include overseeing the front desk staff, including receptionists and other customer service workers, making guests feel welcomed, and resolving any customer issues. Customer service and communications skills are essential in this career, and having management experience is helpful. Depending on the employer, educational qualifications for this job include a high school diploma or a degree in hospitality management. An associate or bachelor’s degree may be necessary for advancement within the company.

What are the key skills and qualifications needed to thrive as a Front Desk Manager, and why are they important?

To thrive as a Front Desk Manager, you need strong organizational abilities, customer service expertise, and experience in hospitality or office administration, often supported by a relevant degree or certification. Familiarity with property management systems (PMS), reservation software, and office productivity tools is typically required. Excellent communication, problem-solving, and leadership skills help you manage staff and deliver outstanding guest experiences. These skills ensure efficient front desk operations, high customer satisfaction, and smooth coordination within the facility.

What are some common challenges faced by Front Desk Managers and how can they be addressed?

Front Desk Managers often encounter challenges such as handling high volumes of guest check-ins and check-outs, resolving guest complaints efficiently, and managing team schedules to ensure adequate coverage. Successfully addressing these requires strong organizational and communication skills, as well as the ability to remain calm under pressure. Many Front Desk Managers find that regular staff training, implementing clear procedures, and fostering a supportive team environment help minimize issues and maintain high levels of guest satisfaction.

What are Front Desk Managers?

Front Desk Managers are professionals responsible for overseeing the operations and staff at the front desk of hotels, offices, or other establishments. They ensure guests or clients receive excellent service, handle reservations, manage check-ins and check-outs, and resolve any issues that arise. Additionally, they train and supervise front desk staff, maintain records, and coordinate with other departments to ensure smooth operations. Their role is crucial in creating a positive first impression and maintaining the overall efficiency of the front desk area.

What is the highest paid receptionist job?

The highest paid receptionist roles are often in specialized industries such as medical or legal offices, where salaries can exceed $50,000 annually. Executive or front desk managers in large corporations may also earn higher salaries, especially with experience and relevant certifications. Salary varies based on location, industry, and level of responsibility.

What is the difference between Front Desk Manager vs Receptionist?

AspectFront Desk ManagerReceptionist
ResponsibilitiesOversees front desk operations, manages staff, handles escalations, and ensures guest satisfactionGreets visitors, answers phones, schedules appointments, and performs administrative tasks
Required CredentialsHigh school diploma; experience in customer service; leadership skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentHotels, corporate offices, healthcare facilitiesHotels, clinics, offices

The Front Desk Manager typically has more responsibilities, including supervising staff and managing operations, while the Receptionist focuses on greeting visitors and administrative support. Both roles require strong communication skills and customer service experience, but the Front Desk Manager often needs leadership abilities and experience in managing a team.

More about Front Desk Manager jobs
What are the most commonly searched types of Front Desk jobs in Rio Rancho, NM? The most popular types of Front Desk jobs in Rio Rancho, NM are:
What are popular job titles related to Front Desk Manager jobs in Rio Rancho, NM? For Front Desk Manager jobs in Rio Rancho, NM, the most frequently searched job titles are:
What job categories do people searching Front Desk Manager jobs in Rio Rancho, NM look for? The top searched job categories for Front Desk Manager jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Front Desk Manager jobs? Cities near Rio Rancho, NM with the most Front Desk Manager job openings:
Front Desk Manager jobs near you
Infographic showing various Front Desk Manager job openings in Rio Rancho, NM as of May 2026, with employment types broken down into 68% Full Time, 31% Part Time, and 1% Contract. Highlights an 97% Physical, 2% Hybrid, and 1% Remote job distribution, with an average salary of $36,073 per year, or $17.3 per hour.
Front Desk Agent

Front Desk Agent

TownePlace Suites by Marriott

Albuquerque, NM • On-site

$13.25 - $16.75/hr

Full-time

Posted 14 hours ago

TownePlace Suites By Marriott rating

6.0

Company rating: 6.0 out of 10

Based on 48 frontline employees who took The Breakroom Quiz

57th of 105 rated hotels

Job description

We are seeking a highly motivated and professional Front Desk Agent to join our team at TownePlace Suites by Marriott. As a Front Desk Agent, you will be the first point of contact for our guests and will play a crucial role in ensuring their satisfaction. Your main responsibility will be to provide exceptional customer service by greeting guests, checking them in and out, and answering any questions they may have. You will also be responsible for handling reservations, managing room inventory, and ensuring that all guest information is accurate and up-to-date.

Minimum Qualifications:

  • High school diploma or equivalent
  • Excellent communication and customer service skills
  • Ability to work flexible hours, including weekends and holidays
  • Proficient in Microsoft Office and basic computer skills
  • Ability to stand for extended periods of time

Preferred Qualifications:

  • Previous experience in a hotel or hospitality industry
  • Experience with hotel reservation software

Responsibilities:

  • Greet guests in a friendly and professional manner
  • Check guests in and out of the hotel
  • Answer guest inquiries and provide information about hotel services and amenities
  • Handle reservations and manage room inventory
  • Ensure accuracy of guest information and resolve any issues or complaints

Skills:

As a Front Desk Agent, you will utilize your excellent communication and customer service skills on a daily basis. You will also need to be proficient in basic computer skills and Microsoft Office to manage reservations and guest information. Additionally, fluency in a second language and experience with hotel reservation software are preferred qualifications that will enhance your ability to provide exceptional service to our guests.

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