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Front Desk Manager Jobs in Edison, NJ (NOW HIRING)

MCR Hotels

Overnight Front Desk Manager

Elizabeth, NJ · On-site

$57K - $59K/yr

Renaissance Newark Airport Hotel The Overnight Front Desk Manager will be responsible for the management of all Front Desk functions and overnight team members. This role directs, implements, and ...

New

BGC Garfield

Front Desk

Garfield, NJ · On-site

$17 - $19/hr

The Front Desk is responsible for managing the reception area and serving as the first point of contact for members, parents, and visitors. This role includes greeting guests, answering phone calls ...

BGC Garfield

Front Desk

Garfield, NJ · On-site

$15.50 - $19.75/hr

The Front Desk is responsible for managing the reception area and serving as the first point of contact for members, parents, and visitors. This role includes greeting guests, answering phone calls ...

BGC Garfield

Front Desk

Garfield, NJ · On-site

$15.50 - $19.75/hr

The Front Desk is responsible for managing the reception area and serving as the first point of contact for members, parents, and visitors. This role includes greeting guests, answering phone calls ...

Marriott

Front Desk Supervisor

Harrison, NJ · On-site

$25/hr

Manager: The Operations Supervisor reports directly to the property's Assistant General Manager, Operations Manager, and General Manager. Supervisory: This position oversees the Front Desk, Bar ...

Marriott

Front Desk Supervisor

Harrison, NJ · On-site

$17.75 - $23/hr

Manager: The Operations Supervisor reports directly to the property's Assistant General Manager, Operations Manager, and General Manager. Supervisory: This position oversees the Front Desk, Bar ...

SVIH MANAGEMENT LLC

Front Desk Agent

Manhattan, NY · On-site

$26/hr

... managers and the Membership team of any guest complaints, requests or problems • Maintain an ... Front Desk Manager. Qualifications: • Positive attitude and willingness to learn new things ...

Retro Fitness

Front Desk

Fairfield, NJ · On-site

$14.25 - $18.25/hr

Front Desk Employee The Front Desk employee is the face of the Retro Fitness outlet; they are the ... Effective ability to communicate with customers, coworkers and managers. The ability to multi-task.

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Front Desk Manager information

See Edison, NJ salary details

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How much do front desk manager jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for front desk manager in Edison, NJ is $19.91, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $21.92 per hour, depending on experience, location, and employer.

What is a front desk manager?

A front desk manager works in a customer service capacity in an office, hotel, hospital, retail store, casino, or similar business. As a front desk manager, your main job duties include overseeing the front desk staff, including receptionists and other customer service workers, making guests feel welcomed, and resolving any customer issues. Customer service and communications skills are essential in this career, and having management experience is helpful. Depending on the employer, educational qualifications for this job include a high school diploma or a degree in hospitality management. An associate or bachelor’s degree may be necessary for advancement within the company.

What are the key skills and qualifications needed to thrive as a front desk manager, and why are they important?

To thrive as a Front Desk Manager, you need strong organizational abilities, customer service expertise, and experience in hospitality or office administration, often supported by a relevant degree or certification. Familiarity with property management systems (PMS), reservation software, and office productivity tools is typically required. Excellent communication, problem-solving, and leadership skills help you manage staff and deliver outstanding guest experiences. These skills ensure efficient front desk operations, high customer satisfaction, and smooth coordination within the facility.

What are some common challenges faced by front desk managers and how can they be addressed?

Front Desk Managers often encounter challenges such as handling high volumes of guest check-ins and check-outs, resolving guest complaints efficiently, and managing team schedules to ensure adequate coverage. Successfully addressing these requires strong organizational and communication skills, as well as the ability to remain calm under pressure. Many Front Desk Managers find that regular staff training, implementing clear procedures, and fostering a supportive team environment help minimize issues and maintain high levels of guest satisfaction.

What is the difference between Front Desk Manager vs Receptionist?

AspectFront Desk ManagerReceptionist
ResponsibilitiesOversees front desk operations, manages staff, handles escalations, and ensures guest satisfactionGreets visitors, answers phones, schedules appointments, and performs administrative tasks
Required CredentialsHigh school diploma; experience in customer service; leadership skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentHotels, corporate offices, healthcare facilitiesHotels, clinics, offices

The Front Desk Manager typically has more responsibilities, including supervising staff and managing operations, while the Receptionist focuses on greeting visitors and administrative support. Both roles require strong communication skills and customer service experience, but the Front Desk Manager often needs leadership abilities and experience in managing a team.

How much do front desk managers make in the US?

Front desk managers in the US typically earn an average salary of around $40,000 to $55,000 per year, depending on experience, location, and the size of the organization. They often require strong customer service skills, organizational abilities, and familiarity with reservation or management software.

Is a front desk manager a stressful job?

A front desk manager role can be stressful due to the need to handle guest complaints, manage multiple tasks simultaneously, and ensure smooth operations. The job often requires strong communication, problem-solving skills, and the ability to work in a fast-paced environment, which can contribute to stress levels.
More about Front Desk Manager jobs

What are the most commonly searched types of Front Desk jobs in Edison, NJ?

The most popular types of Front Desk jobs in Edison, NJ are:

What job categories do people searching Front Desk Manager jobs in Edison, NJ look for?

The top searched job categories for Front Desk Manager jobs in Edison, NJ are:

What cities near Edison, NJ are hiring for Front Desk Manager jobs?

Cities near Edison, NJ with the most Front Desk Manager job openings:

Front Desk Manager jobs near you
Infographic showing various Front Desk Manager job openings in Edison, NJ as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $41,407 per year, or $19.9 per hour.

Overnight Front Desk Manager

MCR Hotels

Elizabeth, NJ • On-site

$57K - $59K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New

Job description

Renaissance Newark Airport Hotel
The Overnight Front Desk Manager will be responsible for the management of all Front Desk functions and overnight team members. This role directs, implements, and maintains a service and management philosophy that serves as a guide to respective team members.
Responsibilities:
• Encourage and building mutual trust, respect, and cooperation among team members
• Develop specific goals and plans to prioritize, organize, and accomplish work
• Handle complaints, settle disputes, and resolve grievances and conflicts
• Participate in department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results
• Observe staffing levels to ensure that guest service, operational needs, and financial objectives are met
• Support and train team members on adherence to all credit policies and procedures to reduce bad debts and rebates
• Promote same day selling procedures to maximize room revenue and occupancy
• Understand the impact of Front Office operations on the overall hotel success
• Improve service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Encourage team members to provide excellent customer service within guidelines
• Interact with guests to obtain feedback on product quality and service levels
• Identify the developmental needs of team and coach, mentor, or otherwise help others to improve their knowledge or skills
• Utilize interpersonal and communication skills to lead, influence, and encourage others
• Advocate sound financial and business decision making
• Demonstrate honesty and integrity, lead by example
• Establish and maintain open, collaborative relationships with team members
• Ensure recognition of team members is taking place across areas of responsibility
Requirements:
• High school diploma or equivalent
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major preferred
• Previous Front Office management experience is required
• Excellent verbal and written English communication skills, second language helpful
• Ability to access, retrieve, and leverage information from the hotel PMS system
• Ability to multitask and prioritize
• Excellent problem solving and creative thinking skills
• Ability to maintain the confidentiality of information
• Strong leadership and communication skills
• An aptitude for self-motivation
• A can-do attitude and a hands-on approach
• Strong computer skills
• A flexible schedule that allows availability days, nights, holidays, and weekends based on the demands of the hotel
• Effective listening skills to understand and clarify concerns from team members and guests
Our Company
  • MCR is the 3rd-largest hotel owner-operator in the United States.
  • Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia.
  • MCR has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities.
  • MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.
  • MCR was named one of Fast Company's 10 Most Innovative Travel Companies of 2020.
  • MCR is a three-time recipient of the Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the Hilton Legacy Award for Top Performer.
  • For the TWA Hotel at New York's JFK Airport, MCR won the Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS), the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA

What we offer/What's in it for you?
  • Hotel Discounts
  • Weekly Pay
  • Paid Time Off
  • Retirement Options
  • Referral bonuses
  • Career advancement & upward mobility
  • Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members

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