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Front Desk Manager Jobs in Alabama (NOW HIRING)

Home2 Suites

Front Desk - Front Desk Manager

Saraland, AL · On-site

$14.50 - $18.75/hr

Manages all duties of the front desk operation, including reservations and guest services. Responsible for staff training, inter-department communications, and staff scheduling. Maximizes revenue ...

Benchmark

Front Desk Manager

Enterprise, AL · On-site

$45K - $55K/yr

The role of Front Desk Manager is to provide guest service, staff supervision and direction in accordance with the objectives set forth by the hotel in maintaining all aspects of the Front Office ...

Crestline Hotels & Resorts

FRONT DESK AGENT

Tuscaloosa, AL · On-site

$13.25 - $16.75/hr

Front Desk Supervisor - Front Desk Manager - Front Office Manager - Operations Manager-Assistant General Manager - General Manager -Area Vice President of Operations. Key duties and responsibilities ...

Hotel Spero

FRONT DESK AGENT

Tuscaloosa, AL · On-site

$13.25 - $16.75/hr

Front Desk Supervisor - Front Desk Manager - Front Office Manager - Operations Manager-Assistant General Manager - General Manager -Area Vice President of Operations. Key duties and responsibilities ...

Crestline Hotels and Resorts

Front Desk Agent

Tuscaloosa, AL · On-site

$12.75 - $16/hr

Front Desk Supervisor - Front Desk Manager - Front Office Manager - Operations Manager-Assistant General Manager - General Manager -Area Vice President of Operations Key Duties & Responsibilities:

A&R GROUP

Front Office Manager

Orange Beach, AL · On-site

Front Desk Manager - Be the Heartbeat of Our Hospitality! Position Type: Full-Time | Department Leader Start Date: As soon as you're ready to lead with excellence! About Us: We're more than just a ...

A&R GROUP

Front Office Manager

Gulf Shores, AL

Front Desk Manager - Be the Heartbeat of Our Hospitality! Position Type: Full-Time | Department Leader Start Date: As soon as you're ready to lead with excellence! About Us: We're more than just a ...

A&R GROUP

Front Office Manager

Orange Beach, AL

Front Desk Manager - Be the Heartbeat of Our Hospitality! Position Type: Full-Time | Department Leader Start Date: As soon as you're ready to lead with excellence! About Us: We're more than just a ...

Towne Place Suites

Front Desk

Kinsey, AL · On-site

$12.75 - $15.75/hr

Handle a variety of administrative tasks, such as scheduling tours and activities, managing mail and packages, and maintaining accurate records * Ensure that the front desk area is clean and ...

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Front Desk Manager information

See Alabama salary details

$9

$17

$27

How much do front desk manager jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for front desk manager in Alabama is $17.43, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $19.18 per hour, depending on experience, location, and employer.

What is the difference between Front Desk Manager vs Receptionist?

AspectFront Desk ManagerReceptionist
ResponsibilitiesOversees front desk operations, manages staff, handles escalations, and ensures guest satisfactionGreets visitors, answers phones, schedules appointments, and performs administrative tasks
Required CredentialsHigh school diploma; experience in customer service; leadership skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentHotels, corporate offices, healthcare facilitiesHotels, clinics, offices

The Front Desk Manager typically has more responsibilities, including supervising staff and managing operations, while the Receptionist focuses on greeting visitors and administrative support. Both roles require strong communication skills and customer service experience, but the Front Desk Manager often needs leadership abilities and experience in managing a team.

What is a front desk manager?

A front desk manager works in a customer service capacity in an office, hotel, hospital, retail store, casino, or similar business. As a front desk manager, your main job duties include overseeing the front desk staff, including receptionists and other customer service workers, making guests feel welcomed, and resolving any customer issues. Customer service and communications skills are essential in this career, and having management experience is helpful. Depending on the employer, educational qualifications for this job include a high school diploma or a degree in hospitality management. An associate or bachelor’s degree may be necessary for advancement within the company.

What are some common challenges faced by front desk managers and how can they be addressed?

Front Desk Managers often encounter challenges such as handling high volumes of guest check-ins and check-outs, resolving guest complaints efficiently, and managing team schedules to ensure adequate coverage. Successfully addressing these requires strong organizational and communication skills, as well as the ability to remain calm under pressure. Many Front Desk Managers find that regular staff training, implementing clear procedures, and fostering a supportive team environment help minimize issues and maintain high levels of guest satisfaction.

How much do front desk managers make in the US?

Front desk managers in the US typically earn an average annual salary of around $40,000 to $50,000, depending on experience, location, and industry. They often require strong customer service skills and may oversee administrative tasks at hotels, offices, or healthcare facilities.

What are the key skills and qualifications needed to thrive as a front desk manager, and why are they important?

To thrive as a Front Desk Manager, you need strong organizational abilities, customer service expertise, and experience in hospitality or office administration, often supported by a relevant degree or certification. Familiarity with property management systems (PMS), reservation software, and office productivity tools is typically required. Excellent communication, problem-solving, and leadership skills help you manage staff and deliver outstanding guest experiences. These skills ensure efficient front desk operations, high customer satisfaction, and smooth coordination within the facility.
More about Front Desk Manager jobs
What are the most commonly searched types of Front Desk jobs in Alabama? The most popular types of Front Desk jobs in Alabama are:
What cities in Alabama are hiring for Front Desk Manager jobs? Cities in Alabama with the most Front Desk Manager job openings:
Front Desk Manager jobs near you
Infographic showing various Front Desk Manager job openings in Alabama as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $36,252 per year, or $17.4 per hour.

Front Desk - Front Desk Manager

Home2 Suites

Saraland, AL • On-site

$14.50 - $18.75/hr

Other

Posted 7 days ago

Hilton rating

6.4

Company rating: 6.4 out of 10

Based on 756 frontline employees who took The Breakroom Quiz

53rd of 108 rated hotels

Job description

Job Title: Front Desk Manager
Job Summary: Manages all duties of the front desk operation, including reservations and guest services. Responsible for staff training, inter-department communications, and staff scheduling. Maximizes revenue through cost control and proper front desk techniques.
Job Duties:

  • Hires, trains, and disciplines staff. Determines work procedures and prepares work schedules to ensure the smooth operation of the front desk.
  • Empowers front desk staff to successfully handle guest needs, special requests, and complaints. Ensures all guest service issues are resolved prior to guests leaving the property.
  • Trains front desk staff on proper revenue management procedures, including successful selling techniques, current specials and/or promotions, and rate structures.
  • Strives to be innovative in new programs designed to eliminate waste and increase productivity.
  • Performs administrative and financial duties such as daily reports, credit card reversals, bank deposits, accounts receivables, rooming lists, and office supply inventory.
  • Manages departmental expenses within budgeted guidelines.
  • Performs other duties as assigned.
Qualifications:
  • High school diploma or equivalent
  • Minimum of two years experience at front desk with complete understanding of front office operations. Previous experience in hospitality management preferred.
  • Superior customer service and public relations skills.
  • Excellent organization and time management skills.
  • Ability to communicate clearly and effectively with customers, co-workers, and managers.
  • Knowledge of Microsoft Office, Internet, and property management systems.
  • Ability to work a flexible schedule, including weekends and holidays.

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