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Front Desk Insurance Jobs in California (NOW HIRING)

Davidson Hospitality Group

Front Desk Lead

Carlsbad, CA · On-site

$21 - $22/hr

Join our team as a Front Desk lead and lead our front desk team in delivering exceptional guest ... Pet Insurance * Hotel Discounts * Tuition Reimbursement * Paid Time Off (vacation, sick ...

CSN Collision

Front Desk Receptionist

Canoga Park, CA · On-site

$15.75 - $20.25/hr

Front Desk Receptionist Location: GAB Collision Center - Canoga Park, CA Website: gabcollision.com ... Communicate with customers and insurance companies professionally * Handle invoices and payments ...

CSN Collision

Front Desk Receptionist

Canoga Park, CA · On-site

$15.75 - $20.25/hr

Front Desk Receptionist Location: GAB Collision Center - Canoga Park, CA Website: gabcollision.com ... Communicate with customers and insurance companies professionally * Handle invoices and payments ...

CSN Collision

Front Desk Receptionist

Canoga Park, CA · On-site

$15.75 - $20.25/hr

Front Desk Receptionist Location: GAB Collision Center - Canoga Park, CA Website: gabcollision.com ... Communicate with customers and insurance companies professionally * Handle invoices and payments ...

South Lake Dental

Front Desk Coordinator

Pasadena, CA · On-site

$20 - $24/hr

Be the First Smile Patients See - Join South Lake Dental as Front Desk Coordinator! South Lake ... Health insurance * Paid sick time What You'll Get: • Medical coverage • Paid Sick Time Shift ...

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Front Desk Insurance information

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How much do front desk insurance jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for front desk insurance in California is $15.46, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $17.07 per hour, depending on experience, location, and employer.

What is a front desk insurance professional?

Front desk insurance jobs typically refer to administrative positions within an insurance office, such as a receptionist or customer service representative. These professionals are the first point of contact for clients, handling tasks like greeting visitors, answering phones, scheduling appointments, and processing paperwork. They may also assist with basic insurance inquiries, data entry, and maintaining client records, ensuring the office runs smoothly. Strong communication and organizational skills are important for this role.

What are the key skills and qualifications needed to thrive as a front desk insurance professional?

To thrive as a Front Desk Insurance professional, you need strong organizational skills, attention to detail, and a basic understanding of insurance policies and procedures, often supported by a high school diploma or equivalent. Familiarity with insurance management software, customer relationship management (CRM) systems, and multi-line phone systems is typically required. Excellent interpersonal skills, patience, and clear communication help in effectively assisting clients and coordinating with team members. These skills ensure efficient office operations, accurate processing of insurance documentation, and a positive customer experience.

What are some common challenges faced by front desk insurance professionals, and how can they be managed effectively?

Front Desk Insurance professionals often handle a high volume of client inquiries, paperwork, and policy updates, which can be challenging when trying to maintain accuracy and efficiency. Managing time effectively and staying organized are key to balancing administrative duties with providing excellent customer service. Building strong communication skills also helps when clarifying insurance terms or resolving client concerns. Many offices use digital management systems to streamline tasks, so being comfortable with technology is beneficial. By proactively seeking support from team members and staying updated on policy changes, front desk staff can manage these challenges successfully.

What is the difference between Front Desk Insurance vs Front Desk Medical Office?

AspectFront Desk InsuranceFront Desk Medical Office
CredentialsHigh school diploma, insurance knowledgeHigh school diploma, medical office procedures
Work EnvironmentInsurance agencies, customer serviceClinics, hospitals, healthcare facilities
Industry UsageInsurance industryHealthcare industry
Common TasksPolicy inquiries, claims processingPatient check-in, appointment scheduling

Both roles involve front desk responsibilities but differ mainly in industry focus. Front Desk Insurance staff handle insurance policies and claims, while Front Desk Medical Office staff manage patient interactions and healthcare scheduling. Understanding these differences helps job seekers target the right roles based on their skills and industry interests.

How much does a front desk insurance receptionist at an insurance company make?

A front desk insurance receptionist at an insurance company typically earns between $25,000 and $40,000 annually, depending on experience, location, and company size. The role often requires strong customer service skills and familiarity with insurance policies and office software.

What are the most commonly searched types of Front Desk Insurance jobs in California?

The most popular types of Front Desk Insurance jobs in California are:

What are popular job titles related to Front Desk Insurance jobs in California?

For Front Desk Insurance jobs in California, the most frequently searched job titles are:

What job categories do people searching Front Desk Insurance jobs in California look for?

The top searched job categories for Front Desk Insurance jobs in California are:

Front Desk Insurance jobs near you
Infographic showing various Front Desk Insurance job openings in California as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 22% Part Time, and 7% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $32,157 per year, or $15.5 per hour.

Front Desk Supervisor

The Sheraton Palo Alto

Palo Alto, CA • On-site

$24/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago

Job description

Description of the Role:

The Front Desk Supervisor at The Sheraton Palo Alto is responsible for ensuring the smooth operation of the front desk and providing exceptional customer service to guests. They will supervise and mentor front desk staff, handle guest inquiries and complaints, and ensure all reservations and check-ins are processed efficiently.

Responsibilities:

  • Oversee the front desk operations, ensuring efficiency and accuracy in processing reservations, check-ins, and check-outs
  • Train and supervise front desk staff, providing guidance and assistance as needed
  • Respond to guest inquiries and complaints, resolving issues promptly and professionally
  • Maintain knowledge of hotel services, amenities, and local attractions to provide accurate and helpful information to guests
  • Assist with scheduling and coordinating staffing levels to ensure adequate coverage
  • Handle cash and credit card transactions, ensuring all transactions are recorded accurately
  • Maintain a clean and organized front desk area, ensuring all necessary supplies are stocked

Requirements:

  • Prior experience in a customer service role, preferably in a hotel or hospitality industry
  • Excellent communication and interpersonal skills
  • Strong leadership and supervisory skills
  • Proficiency in computer systems and software, including Microsoft Office and reservation systems
  • Ability to multi-task and prioritize in a fast-paced environment
  • Attention to detail and accuracy in handling guest information and transactions
  • Flexibility to work varying shifts, including weekends and holidays

Benefits:

- Competitive compensation at $24 per hour

- Health, dental, and vision insurance

- 401(k) retirement plan

- Paid vacation and sick leave

About the Company:

The Sheraton Palo Alto is a premier hotel located in the heart of Palo Alto, California. Known for its exceptional service and luxurious amenities, the hotel is a preferred choice for both business and leisure travelers. With its prime location near major Silicon Valley companies and renowned attractions, The Sheraton Palo Alto offers a vibrant and fulfilling work environment. Join our team and be a part of delivering unforgettable experiences to our valued guests.