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Front Desk Hotel Jobs in Silver Spring, MD (NOW HIRING)

AC Hotel Bethesda

Front Desk Associate

Bethesda, MD · On-site

$20 - $21/hr

Work proficiently on the hotel's electronic reservation system, as well as, other computer programs ... Front Desk Associate Department: Property Hourly Position Reports to: General Manager Revised 5/8 ...

Donohoe Hospitality

Front Desk Agent

Arlington, VA · On-site

$18/hr

At our hotel, we value and respect everyone. If you are proactive, enthusiastic, and responsible ... As a Front Desk Agent, you will be the first point of contact for our guests, ensuring a smooth ...

Meyer Jabara Hotels

Front Desk Clerk

Baltimore, MD · On-site

$15 - $16/hr

He or she is also responsible for safeguarding both the hotel's guests and its assets by following all established in the hotel's policies and procedures. The Front Desk Agent is responsible for ...

Donohoe Hospitality

Front Desk Supervisor

Arlington, VA · On-site

$24/hr

FRONT DESK SUPERVISOR|Marriott Experience Preferred Salary Range: $23.00 - $24.00 per hour Position ... Ensure adherence to hotel policies, emergency procedures, and safety protocols. Additional ...

mjh

Front Desk Clerk

Baltimore, MD · On-site

$14 - $17.25/hr

He or she is also responsible for safeguarding both the hotel's guests and its assets by following all established in the hotel's policies and procedures. The Front Desk Agent is responsible for ...

mjh

Front Desk Clerk

Baltimore, MD · On-site

$14 - $17.25/hr

He or she is also responsible for safeguarding both the hotel's guests and its assets by following all established in the hotel's policies and procedures. The Front Desk Agent is responsible for ...

mjh

Front Desk Clerk

Baltimore, MD · On-site

$14 - $17.25/hr

He or she is also responsible for safeguarding both the hotel's guests and its assets by following all established in the hotel's policies and procedures. The Front Desk Agent is responsible for ...

Donohoe Hospitality

Front Desk Agent

Reston, VA · On-site

$19/hr

Our brand-new hotel, conveniently located at the Reston Town Center Metrorail Station, AC Hotel and Residence Inn Reston, opened in January 2025 with 267 rooms, including a Rooftop Bar and full ...

mjh

Front Desk Clerk

Baltimore, MD · On-site

$14 - $17.25/hr

He or she is also responsible for safeguarding both the hotel's guests and its assets by following all established in the hotel's policies and procedures. The Front Desk Agent is responsible for ...

mjh

Front Desk Clerk

Baltimore, MD · On-site

$14 - $17.25/hr

He or she is also responsible for safeguarding both the hotel's guests and its assets by following all established in the hotel's policies and procedures. The Front Desk Agent is responsible for ...

mjh

Front Desk Clerk

Baltimore, MD · On-site

$14 - $17.25/hr

He or she is also responsible for safeguarding both the hotel's guests and its assets by following all established in the hotel's policies and procedures. The Front Desk Agent is responsible for ...

mjh

Front Desk Clerk

Baltimore, MD · On-site

$14 - $17.25/hr

He or she is also responsible for safeguarding both the hotel's guests and its assets by following all established in the hotel's policies and procedures. The Front Desk Agent is responsible for ...

mjh

Front Desk Clerk

Baltimore, MD · On-site

$14 - $17.25/hr

He or she is also responsible for safeguarding both the hotel's guests and its assets by following all established in the hotel's policies and procedures. The Front Desk Agent is responsible for ...

mjh

Front Desk Clerk

Baltimore, MD · On-site

$14 - $17.25/hr

He or she is also responsible for safeguarding both the hotel's guests and its assets by following all established in the hotel's policies and procedures. The Front Desk Agent is responsible for ...

mjh

Front Desk Clerk

Baltimore, MD

$14 - $17.25/hr

He or she is also responsible for safeguarding both the hotel's guests and its assets by following all established in the hotel's policies and procedures. The Front Desk Agent is responsible for ...

mjh

Front Desk Clerk

Baltimore, MD · On-site

$14 - $17.25/hr

He or she is also responsible for safeguarding both the hotel's guests and its assets by following all established in the hotel's policies and procedures. The Front Desk Agent is responsible for ...

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Showing results 21-40

All JobsFront Desk Hotel JobsFront Desk Hotel Jobs in Silver Spring, MD

Front Desk Hotel information

See Silver Spring, MD salary details

$9

$16

$21

How much do front desk hotel jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for front desk hotel in Silver Spring, MD is $16.19, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $17.88 per hour, depending on experience, location, and employer.

What is a front desk hotel?

Front desk hotel staff are employees who serve as the first point of contact for guests at a hotel. They handle check-in and check-out processes, answer questions, manage reservations, and address guest needs or concerns. Their role is crucial for ensuring a positive guest experience, as they provide information about hotel services, local attractions, and resolve issues that may arise during a guest's stay. They also coordinate with other hotel departments to fulfill guest requests and maintain smooth operations.

What are the key skills and qualifications needed to thrive as a front desk hotel staff member, and why are they important?

To thrive as a Front Desk Hotel staff member, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with hotel management software (such as OPERA or Maestro PMS) and basic office tools is essential for daily operations. Exceptional interpersonal skills, problem-solving abilities, and a welcoming demeanor help create a positive guest experience. These skills ensure efficient check-in/check-out processes, guest satisfaction, and smooth communication within the hotel team.

What are some common challenges faced by front desk hotel staff and how can they be addressed?

Front desk hotel staff frequently encounter challenges such as managing guest complaints, handling high check-in/check-out volumes during peak hours, and balancing multiple tasks simultaneously. Effective communication, patience, and strong organizational skills are essential for navigating these challenges. Many hotels provide training in conflict resolution and time management, and teamwork with housekeeping and management is vital to ensure smooth operations. Being proactive and approachable helps create a positive guest experience, even during busy or stressful periods.

What is the difference between Front Desk Hotel vs Front Desk Receptionist?

AspectFront Desk HotelFront Desk Receptionist
CredentialsHigh school diploma, hospitality trainingHigh school diploma, customer service skills
Work EnvironmentHotels, resorts, hospitality industryOffices, corporate settings, hospitality venues
Employer & Industry UsageHotels, resorts, hospitality companiesHotels, corporate offices, service industries
Common Search/ComparisonYesYes

The Front Desk Hotel role typically involves managing guest check-ins, reservations, and guest services within a hotel or resort setting. The Front Desk Receptionist often performs similar duties but may work in various industries like corporate offices or clinics. While both roles focus on customer service and administrative tasks, the Front Desk Hotel is specialized for hospitality environments, requiring specific industry knowledge.

Can a shy person be a front desk hotel?

A front desk hotel position involves interacting with guests regularly, so being shy may require extra effort to develop communication skills and confidence. However, many shy individuals succeed by gaining experience, practicing customer service, and using tools like scripts or checklists to assist interactions.

Is a front desk hotel job a hard job?

A front desk hotel job involves customer service, administrative tasks, and problem-solving, which can be physically and mentally demanding during busy periods or night shifts. It requires good communication skills, multitasking ability, and often involves working irregular hours, but the difficulty varies based on individual experience and work environment.

What does a front desk hotel person do at a hotel?

A front desk hotel employee is responsible for greeting guests, checking them in and out, managing reservations, answering inquiries, and providing information about hotel services. They often use computer systems to handle bookings and may assist with customer service issues during their shift.

What front desk hotel jobs pay the most?

Front desk hotel jobs that typically pay the most include front desk managers and supervisors, who oversee operations and staff. These roles often require experience, leadership skills, and sometimes certifications, and they tend to offer higher salaries compared to entry-level front desk positions.

What are the most commonly searched types of Front Desk Hotel jobs in Silver Spring, MD?

The most popular types of Front Desk Hotel jobs in Silver Spring, MD are:

What are popular job titles related to Front Desk Hotel jobs in Silver Spring, MD?

For Front Desk Hotel jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Front Desk Hotel jobs in Silver Spring, MD look for?

The top searched job categories for Front Desk Hotel jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Front Desk Hotel jobs?

Cities near Silver Spring, MD with the most Front Desk Hotel job openings:

Front Desk Hotel jobs near you
Infographic showing various Front Desk Hotel job openings in Silver Spring, MD as of August 2026, with employment types broken down into 75% Full Time, 22% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $33,684 per year, or $16.2 per hour.

Front Desk Agent

DRIFTWOOD HOSPITALITY MANAGEMENT

Rockville, MD

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Driftwood Hospitality Management rating

4.9

Company rating: 4.9 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

The Hilton Washington DC/Rockville Hotel & Executive Meeting Center is looking for a friendly and dependable Front Desk Agent to join the team. Front Desk Agents are responsible for providing and ensuring exemplary guest service at all times. Stellar verbal and written communication is a must-have to interact with hotel guests and Team Members. Hilton experience is preferred but not required. Front Desk Agents must be able to learn and accurately use the property management system to check in/out reservations and assist guests with their billing and hotel questions. Due to the nature of hotel business levels, scheduling flexibility is preferred, to include working weekends and holidays. 

  • Hilton and PEP experience preferred but not required
  • Must be able to learn and accurately use the property management system
  • Customer service experience required

Full Time Team Members are eligible for:

  • Medical, dental, vision insurance
  • 401(k) with employer match
  • Disability insurance
  • Employee assistance program
  • Life insurance
  • Paid vacation, sick and holidays
  • Hilton Hotel discounts
  • Team Member Parking
  • Daily Team Member meals

What Driftwood Hospitality Management employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

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