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Front Desk Hotel Jobs in Rochester, MN (NOW HIRING)

ATC Hotel Management LLC

Guest Service Agent

Rochester, MN · On-site

$15.25 - $19.25/hr

Keep lobby and front desk areas clean, welcoming, and fully stocked with relevant materials. * Partner with all departments to create seamless guest experience. * Promote wellness--for yourself, our ...

Ledgestone Hospitality LLC

Night Auditor

Rochester, MN

$16 - $21.25/hr

Carry out front desk responsibilities including, but not limited to; greeting guests, performing ... Understands hotel policies relating to cancelation, extended stay, room types and rates, late check ...

Titan

Lobby Bartender

Rochester, MN · On-site

... front desk and kitchen staff to ensure seamless guest service. • Restock bar inventory and ... schedule. • Hotel Discounts At Titan AMG, our mission is transforming spaces into safe ...

Titan

Guest Service Agent

Rochester, MN · On-site

$16 - $20.25/hr

Keep lobby and front desk areas clean, welcoming, and fully stocked with relevant materials. * Partner with all departments to create seamless guest experience. * Promote wellness-for yourself, our ...

Hotel Indigo

Night Auditor

Rochester, MN · On-site

$16 - $21.25/hr

Maintains clean and professional appearance of?public areas and hotel office?? * Uses appropriate?selling techniques to maximize?revenue and occupancy? * Completes daily management operations reports

Oliver Hotels & Resorts

Night Auditor

Rochester, MN · On-site

$16 - $21.25/hr

Maintains clean and professional appearance of?public areas and hotel office?? * Uses appropriate?selling techniques to maximize?revenue and occupancy? * Completes daily management operations reports

OCI Hospitality

Night Auditor

Rochester, MN · On-site

$15 - $18/hr

Maintains clean and professional appearance of?public areas and hotel office?? * Uses appropriate?selling techniques to maximize?revenue and occupancy? * Completes daily management operations reports

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Front Desk Hotel information

See Rochester, MN salary details

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How much do front desk hotel jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for front desk hotel in Rochester, MN is $15.92, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $17.60 per hour, depending on experience, location, and employer.

What is a front desk hotel?

Front desk hotel staff are employees who serve as the first point of contact for guests at a hotel. They handle check-in and check-out processes, answer questions, manage reservations, and address guest needs or concerns. Their role is crucial for ensuring a positive guest experience, as they provide information about hotel services, local attractions, and resolve issues that may arise during a guest's stay. They also coordinate with other hotel departments to fulfill guest requests and maintain smooth operations.

What are the key skills and qualifications needed to thrive as a front desk hotel staff member, and why are they important?

To thrive as a Front Desk Hotel staff member, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with hotel management software (such as OPERA or Maestro PMS) and basic office tools is essential for daily operations. Exceptional interpersonal skills, problem-solving abilities, and a welcoming demeanor help create a positive guest experience. These skills ensure efficient check-in/check-out processes, guest satisfaction, and smooth communication within the hotel team.

What are some common challenges faced by front desk hotel staff and how can they be addressed?

Front desk hotel staff frequently encounter challenges such as managing guest complaints, handling high check-in/check-out volumes during peak hours, and balancing multiple tasks simultaneously. Effective communication, patience, and strong organizational skills are essential for navigating these challenges. Many hotels provide training in conflict resolution and time management, and teamwork with housekeeping and management is vital to ensure smooth operations. Being proactive and approachable helps create a positive guest experience, even during busy or stressful periods.

What is the difference between Front Desk Hotel vs Front Desk Receptionist?

AspectFront Desk HotelFront Desk Receptionist
CredentialsHigh school diploma, hospitality trainingHigh school diploma, customer service skills
Work EnvironmentHotels, resorts, hospitality industryOffices, corporate settings, hospitality venues
Employer & Industry UsageHotels, resorts, hospitality companiesHotels, corporate offices, service industries
Common Search/ComparisonYesYes

The Front Desk Hotel role typically involves managing guest check-ins, reservations, and guest services within a hotel or resort setting. The Front Desk Receptionist often performs similar duties but may work in various industries like corporate offices or clinics. While both roles focus on customer service and administrative tasks, the Front Desk Hotel is specialized for hospitality environments, requiring specific industry knowledge.

Can a shy person be a front desk hotel?

A front desk hotel position involves interacting with guests regularly, so being shy may require extra effort to develop communication skills and confidence. However, many shy individuals succeed by gaining experience, practicing customer service, and using tools like scripts or checklists to assist interactions.

Is a front desk hotel job a hard job?

A front desk hotel job involves customer service, administrative tasks, and problem-solving, which can be physically and mentally demanding during busy periods or night shifts. It requires good communication skills, multitasking ability, and often involves working irregular hours, but the difficulty varies based on individual experience and work environment.

What does a front desk hotel person do at a hotel?

A front desk hotel employee is responsible for greeting guests, checking them in and out, managing reservations, answering inquiries, and providing information about hotel services. They often use computer systems to handle bookings and may assist with customer service issues during their shift.

What front desk hotel jobs pay the most?

Front desk hotel jobs that typically pay the most include front desk managers and supervisors, who oversee operations and staff. These roles often require experience, leadership skills, and sometimes certifications, and they tend to offer higher salaries compared to entry-level front desk positions.

What are popular job titles related to Front Desk Hotel jobs in Rochester, MN?

For Front Desk Hotel jobs in Rochester, MN, the most frequently searched job titles are:

What job categories do people searching Front Desk Hotel jobs in Rochester, MN look for?

The top searched job categories for Front Desk Hotel jobs in Rochester, MN are:

What cities near Rochester, MN are hiring for Front Desk Hotel jobs?

Cities near Rochester, MN with the most Front Desk Hotel job openings:

Front Desk Hotel jobs near you
Infographic showing various Front Desk Hotel job openings in Rochester, MN as of August 2026, with employment types broken down into 70% Full Time, 28% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $33,121 per year, or $15.9 per hour.

Hotel Maintenance Technician

Staybridge/EVEN Rochester

Rochester, MN • On-site

$17 - $20/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 14 days ago

Job description

At Staybridge Suites, great hospitality goes beyond the front desk. Every comfortable room, working appliance, and well-maintained space starts with an outstanding maintenance team.If you enjoy solving problems, working with your hands, and taking pride in keeping a property looking its best, we'd love to meet you. Whether you're responding to a guest request or completing preventative maintenance, your work plays a vital role in creating an exceptional stay for every guest.What's in it for you- Compensation & BenefitsCompetitive Pay - $17 - 20 hourly.The starting rate is based on experience and qualifications. This position participates in our compensation program, which provides opportunities for future pay growth based on performance and career development.401(k) with a dollar-for-dollar company match up to 4%Hotel discounts at select Western States Lodging & Management propertiesEligible full-time associates are entitled to the following:Medical, Dental, and Vision insurance plans plus Health Savings Account (HSA) optionsOptional supplemental benefits, including accident, critical illness, hospital indemnity, and other coverage options.Personal Time Off (PTO) and Vacation benefitsScheduleWe're currently hiring for three Maintenance Technician schedule options:Full-TimeFriday – Tuesday | 9:00 AM – 5:00 PM (includes weekends)Part-Time EveningSunday – Thursday | 5:00 PM – 10:00 PMPart-Time Weekend EveningsFriday, Saturday & Sunday | 5:00 PM – 11:00 PMWhat You'll DoPerform routine preventative maintenance throughout the hotelTroubleshoot and repair electrical, plumbing, HVAC, mechanical, and general building issuesComplete guest maintenance requests quickly and professionallyRepair and maintain hotel equipment, fixtures, furniture, and appliancesIdentify maintenance concerns before they become larger issuesMaintain clean, safe, and attractive indoor and outdoor spacesDocument completed work and maintenance activitiesAssist with room inspections and property upkeepWork safely while using hand and power toolsSupport other departments as needed to ensure an outstanding guest experienceWhat We're Looking ForExperience in hotel, apartment, commercial, or general building maintenance preferredBasic knowledge of electrical, plumbing, HVAC, and general mechanical repairsStrong troubleshooting and problem-solving skillsComfortable using maintenance software and basic computer applicationsSelf-motivated with the ability to work independentlyFriendly, professional, and guest-focused attitudeStrong organizational and time management skillsAble to prioritize multiple maintenance requests in a fast-paced environmentReliable, detail-oriented, and committed to preventative maintenanceAble to safely lift, carry, push, and pull maintenance equipment and suppliesValid driver's license with a clean driving record preferredBilingual candidates are encouraged to applyMore Than MaintenanceWe're looking for someone who enjoys interacting with guests just as much as they enjoy fixing things. Technical skills are important-but hospitality is what truly sets our team apart.You'll be someone who:Takes pride in a job well doneEnjoys helping peopleNotices the small details others missResponds calmly and professionally to unexpected maintenance issuesWorks well both independently and as part of a teamAbout Staybridge Suites – Mayo Clinic AreaOur guests count on us to provide a welcoming home away from home. Conveniently located across from Mayo Clinic's St. Mary's Hospital, Staybridge Suites offers spacious accommodations and exceptional service for travelers visiting Rochester.We're proud of our family-oriented culture and believe that great team members create great guest experiences. When you join our team, you'll become part of a workplace where your contributions are valued and your work truly makes a difference every day.Apply today through our quick, mobile-friendly application and join the Staybridge Suites team!
Job Posted by ApplicantPro