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Front Desk Executive Jobs in Indiana (NOW HIRING)

Front Desk Supervisor

Indianapolis, IN · On-site

$16.25 - $21/hr

Lead, motivate, and support Front Desk, At Your Service, and Executive Lounge associates through active supervision, performance monitoring, real-time coaching, and reinforcement of service ...

Front Desk Supervisor

Indianapolis, IN · On-site

$16.25 - $21/hr

Lead, motivate, and support Front Desk, At Your Service, and Executive Lounge associates through active supervision, performance monitoring, real-time coaching, and reinforcement of service ...

Reconcile all daily front desk agents' work, ensuring accuracy in the daily accounting processes ... Sales, and Executive Office as required. * Provide exceptional guest service by greeting and ...

Reconcile all daily front desk agents' work, ensuring accuracy in the daily accounting processes ... Sales, and Executive Office as required. * Provide exceptional guest service by greeting and ...

Reconcile all daily front desk agents' work, ensuring accuracy in the daily accounting processes ... Sales, and Executive Office as required. * Provide exceptional guest service by greeting and ...

Reconcile all daily front desk agents' work, ensuring accuracy in the daily accounting processes ... Sales, and Executive Office as required. * Provide exceptional guest service by greeting and ...

Front Desk Agent

Fort Wayne, IN · On-site

$13 - $16.50/hr

Front Desk Agent Requisition ID 2026-81393 Category Front Office Operations Job Location US-IN-Fort ... With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is ...

Front Desk Agent

Fort Wayne, IN

$12.75 - $16.25/hr

With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is ... Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.

Front Desk Agent

Fort Wayne, IN · On-site

$13 - $16.50/hr

With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is ... Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.

Front Desk Agent

Fort Wayne, IN

$12.75 - $16.25/hr

With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is ... Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.

Front Desk Agent

Fort Wayne, IN · On-site

$12.75 - $16.25/hr

With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is ... Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.

Front Desk Agent

Fort Wayne, IN · On-site

$13 - $16.50/hr

With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is ... Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.

Front Desk Agent

Fort Wayne, IN · On-site

$13 - $16.50/hr

With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is ... Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.

New

Front Desk Agent

Fort Wayne, IN · On-site

$12.75 - $16.25/hr

With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is ... Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.

The Eligibility Assistant staff are front desk staff who are responsible for helping collect ... Founded by Julie Bielawski, CEO, Guidesoft, Inc. DBA Knowledge Services is an industry leader in ...

The Eligibility Assistant staff are front desk staff who are responsible for helping collect ... Founded by Julie Bielawski, CEO, Guidesoft, Inc. DBA Knowledge Services is an industry leader in ...

The Eligibility Assistant staff are front desk staff who are responsible for helping collect ... Founded by Julie Bielawski, CEO, Guidesoft, Inc. DBA Knowledge Services is an industry leader in ...

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Showing results 1-20

Front Desk Executive information

See Indiana salary details

$9

$15

$21

How much do front desk executive jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for front desk executive in Indiana is $15.91, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.60 per hour, depending on experience, location, and employer.

What is a front desk executive?

Front Desk Executives are professionals responsible for managing the reception area of an organization. They greet visitors, answer phone calls, handle inquiries, and direct guests or clients to the appropriate departments. Their duties often include administrative tasks such as scheduling appointments, managing correspondence, and maintaining records. Front Desk Executives play a crucial role in creating a positive first impression and ensuring smooth communication within the office.

What are the key skills and qualifications needed to thrive as a front desk executive, and why are they important?

To thrive as a Front Desk Executive, you need strong organizational skills, a professional demeanor, and typically a high school diploma or equivalent. Familiarity with office management software, phone systems, and booking or scheduling platforms is often required. Excellent communication, problem-solving abilities, and a customer-focused attitude are standout soft skills in this role. These skills and qualities are crucial for creating positive first impressions and ensuring smooth, efficient front office operations.

What are some common challenges faced by front desk executives, and how can they be managed effectively?

Front Desk Executives often encounter challenges such as handling high volumes of visitors or calls simultaneously, managing difficult or dissatisfied guests, and juggling administrative tasks with front-line duties. Effective time management, strong communication skills, and the ability to stay calm under pressure are key to overcoming these challenges. Many organizations provide training and establish clear protocols to help Front Desk Executives respond professionally in various situations and maintain a welcoming environment.

What front desk executive jobs pay the most?

High-paying front desk executive roles are typically found in industries such as corporate offices, luxury hotels, and healthcare facilities, where experience, certifications, and advanced administrative skills are valued. Salaries can range from $40,000 to over $70,000 annually, with managerial or specialized positions offering the highest compensation.

What are the most commonly searched types of Front Desk jobs in Indiana?

The most popular types of Front Desk jobs in Indiana are:

What cities in Indiana are hiring for Front Desk Executive jobs?

Cities in Indiana with the most Front Desk Executive job openings:

Infographic showing various Front Desk Executive job openings in Indiana as of August 2026, with employment types broken down into 72% Full Time, 25% Part Time, and 3% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $33,083 per year, or $15.9 per hour.

Front Desk Supervisor

White Lodging Services Corp

Indianapolis, IN • On-site

$16 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago


White Lodging rating

6.9

Company rating: 6.9 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

36th of 107 rated hotels


Job description

Summary:
Who We Are
White Lodging develops and operates a portfolio of award-winning premium hotels, rooftop bars, and restaurants in some of the country's most dynamic cities. We know that the hospitality business, like life, is about how you make people feel. That's where you come in. You'll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.
We are hiring a Front Desk Supervisor to support daily hotel front office operations at one of our premium hotel properties. This is an entry-level hotel leadership role for a hospitality professional who is ready to take the next step - supervising a front desk team, owning shift operations, and delivering the exceptional guest experience that defines a premium hotel stay. Whether you're an experienced front desk agent ready to step into supervision, a guest services professional looking for your first hotel leadership role, or someone searching for front desk supervisor jobs at a premium hotel company, White Lodging is the place to grow. With multiple hotel properties in each market, your path to Front Desk Manager and beyond starts here.
Responsibilities:
What You'll Do
  • Deliver exceptional guest service on every shift by anticipating needs, resolving concerns proactively, and creating memorable guest experiences through the Front Desk, At Your Service (AYS), and Executive Lounge operations.
  • Execute the "Perfect Shift" by ensuring all front office operational checklists are completed, brand standards are maintained, and all guest service areas are positioned for success from start to finish.
  • Lead, motivate, and support Front Desk, At Your Service, and Executive Lounge associates through active supervision, performance monitoring, real-time coaching, and reinforcement of service expectations.
  • Serve as the manager on duty for Front Office operations in the absence of the Front Desk Manager or Assistant Director of Front Office, acting as the primary escalation point for guest concerns, operational challenges, and team support.
  • Work alongside the team by performing Front Desk, AYS, and Executive Lounge duties as needed, operating hotel systems and equipment, and modeling outstanding service, professionalism, and problem resolution.

Front Desk Responsibilities
  • Oversee daily Front Desk operations, including check-ins, check-outs, room assignments, guest recovery, cash handling, and brand-standard execution.
  • Ensure guest requests, service issues, and VIP arrivals are handled efficiently and professionally.
  • Drive upsell opportunities and support Bonvoy enrollment goals while maintaining service excellence.

At Your Service (AYS) Responsibilities
  • Supervise the At Your Service operation, ensuring all guest calls, service requests, and internal communication channels are handled accurately, professionally, and within established service standards.
  • Monitor call quality, response times, and guest satisfaction while providing coaching and feedback to AYS associates.
  • Coordinate guest requests with Housekeeping, Engineering, Food & Beverage, and other departments to ensure seamless service delivery.
  • Assist with training associates on phone etiquette, service recovery techniques, hotel knowledge, and guest engagement standards.
  • Ensure guest requests and work orders are properly tracked, communicated, and completed in a timely manner.

Executive Lounge Responsibilities
  • Oversee the daily operation of the Executive Lounge, ensuring a welcoming, clean, and premium experience for eligible guests.
  • Monitor food and beverage presentations to ensure quality, brand standards, cleanliness, and proper replenishment throughout service periods.
  • Engage with Executive Lounge guests, address concerns, and provide personalized service to enhance guest satisfaction and loyalty.
  • Coordinate with Culinary, Stewarding, and Food & Beverage teams to ensure smooth lounge operations and exceptional guest experiences.
  • Maintain accurate inventory, ordering, and operational standards within the lounge environment.
  • Ensure compliance with Marriott and property-specific Executive Lounge standards and expectations.

Leadership & Development
  • Assist with recruitment, onboarding, training, and cross-training initiatives to build a knowledgeable, confident, and high-performing Front Office team.
  • Foster a culture of accountability, teamwork, guest-centric service, and continuous improvement.
  • Support departmental goals related to Guest Satisfaction Scores (GSS), Bonvoy enrollments, upsell revenue, service recovery, and associate engagement.
  • Assist with additional operational responsibilities and special projects as assigned to ensure efficient and seamless Front Office operations throughout the hotel.

What You'll Bring
  • Prior hotel front desk, guest services, or hospitality experience preferred - not required; we will train the right candidate with the right attitude and service instincts
  • A desire to step into a hotel leadership role and grow your career - this is an entry-level supervisory position with a clear path to Front Desk Manager
  • An outgoing personality, positive attitude, and genuine passion for delivering exceptional hotel guest service on every shift
  • Adaptability and composure in a fast-paced hotel front office environment - you handle the unexpected with professionalism and keep your team focused and guest-ready
  • Strong communication skills and a natural ability to support, motivate, and direct a hotel front desk team
  • Flexibility to work varied shifts - including evenings, weekends, and holidays as a full-service hotel operation requires

Other information:
What You Can Look Forward To
  • Advanced scheduling with easy shift swapping via our app
  • DailyPay - get paid when you need it
  • Unlimited employee referral bonuses
  • 401(k) with company match
  • Paid time off (PTO) with rollover
  • Complimentary wellness tools
  • Leadership development & tuition reimbursement
  • Discounts on hotel rooms, dining, and travel
  • Growth opportunities across multiple hotel properties in your market
  • Full-time associates also receive:
    • Medical, dental, and vision insurance - starting day 1
    • Life and disability insurance
    • Paid parental leave
    • Employee Assistance Program (EAP)

White Lodging is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will be considered regardless of race, color, religion, sex, national origin, disability, or veteran status.
Pay range: $16.00-$20.00

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