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Front Desk Associate Jobs in Minnesota (NOW HIRING)

Sales & Front Desk Associate The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every customer. This position ...

Front Desk Associate

Rochester, MN · On-site

$16 - $17/hr

Join the team at Staybridge Suites / EVEN Hotel - Mayo Clinic Area as a Full-Time Front Desk Associate ! We're looking for a friendly, dependable professional to deliver exceptional hospitality ...

Sales & Front Desk Associate The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every customer. This position ...

The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every customer. This position requires: * Sales experience and ...

The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every customer. This position requires: * Sales experience and ...

The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every customer. This position requires: * Sales experience and ...

Front Desk Manager

Minneapolis, MN · On-site

$32 - $38/hr

Title Front Desk Manager • Supervise and manage the front desk and at least one other front desk associate, being the gatekeeper of patients checking in and out. • Manage daily and monthly ...

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Front Desk Associate information

See Minnesota salary details

$7

$14

$19

How much do front desk associate jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for front desk associate in Minnesota is $14.93, according to ZipRecruiter salary data. Most workers in this role earn between $13.17 and $16.97 per hour, depending on experience, location, and employer.

What are some common challenges faced by front desk associates, and how can they effectively handle them?

Front Desk Associates often encounter challenges such as managing high volumes of guest check-ins during peak hours, addressing unexpected guest concerns, and handling multiple tasks simultaneously. Effective time management, strong communication skills, and remaining calm under pressure are key to overcoming these situations. Building familiarity with reservation systems and collaborating closely with housekeeping and maintenance teams also helps ensure seamless operations and positive guest experiences.

What front desk associate jobs pay the most?

Front desk associate roles in industries such as healthcare, corporate offices, and luxury hotels tend to offer higher salaries, especially with specialized skills or certifications. Management or supervisory positions in these settings can also command higher pay, often exceeding the average for entry-level front desk roles.

What is the difference between Front Desk Associate vs Receptionist?

AspectFront Desk AssociateReceptionist
CredentialsHigh school diploma; customer service skillsHigh school diploma; communication skills
Work EnvironmentHotels, healthcare, corporate officesMedical offices, hotels, corporate settings
Employer & Industry UsageCommon in hospitality, healthcare, corporateCommon in healthcare, corporate, hospitality
Search & Comparison IntentCustomer service, front desk dutiesAdministrative support, greeting visitors

Both roles involve front desk responsibilities, but a Front Desk Associate often has more customer service duties and may handle more complex tasks in hospitality or healthcare settings. A Receptionist typically focuses on greeting visitors and administrative support. The roles overlap in work environment and required skills, but the specific duties can vary based on industry.

What is a front desk associate?

A front desk associate is typically the first person that customers see when they come to a hotel, health care facility, or other agency. As a front desk or front office associate, you are responsible for performing various administrative job duties. Some examples of these duties include greeting customers, maintaining office visitor records, handling customer inquiries, and accepting cash payments. You must be enthusiastic and possess strong interpersonal communication skills. Qualifications for a career as a front desk associate include customer service and administrative experience.

What are the most commonly searched types of Front Desk jobs in Minnesota? The most popular types of Front Desk jobs in Minnesota are:
What cities in Minnesota are hiring for Front Desk Associate jobs? Cities in Minnesota with the most Front Desk Associate job openings:
Infographic showing various Front Desk Associate job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $31,054 per year, or $14.9 per hour.

Front Desk Associate

Scenthound

Minneapolis, MN • On-site

$15 - $16/hr

Other

Re-posted 27 days ago


Scenthound rating

4.3

Company rating: 4.3 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

38th of 40 rated pet care providers


Job description

Sales & Front Desk Associate

The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every customer.

This position requires:

  • Sales experience and confidence (membership sales are highly valued!)
  • Customer service experience (retail, restaurant)
  • Computer/ Technology proficiency
  • A passion for dogs and dog health & wellness!
  • Reliable transportation
  • Willingness to work in a smoke-free environment
  • Weekend availability

We are searching for a goal-oriented team member who has a passion for sales and customer service! A successful Sales & Front Desk Associate is outgoing, self-motivated, an independent problem solver, and a compassionate dog lover! We are looking for a motivated team member who wants to advance their career through our training path to become a Scenthound Manager!

Tasks:

  • Drive membership sales through health and wellness education
  • Drive key performance indicators – average ticket price and rebook ratio – through memberships, service add-ons, and retail sales
  • Develop membership leads; Follow up with potential members
  • Answer phone calls, schedule customer appointments, manage customer profiles and records
  • Manage cash drawer – responsible for daily cash handling
  • Manage customer expectations; Resolve customer concerns; Retain memberships
  • Adhere to Scenthound sanitary and cleaning practices – keep the reception area clean and presentable
  • Perform other tasks and duties as assigned by the Scenter Manager

Skills and Abilities:

  • Confidence in selling services and products
  • Ability to connect with customers (both canine and human!) and provide outstanding customer service
  • Ability to learn our products and services to educate the dog parents; speak to our values and culture as the basis for our services
  • Effective communication with team members and dog parents (in person and on the phone)
  • Independently solve problems using Scenthound values and culture as a guide
  • Attention to detail
  • Time-management; Scheduling appointments efficiently
  • Accountability; hold oneself and others to Scenthound standards

Compensation: $15.00 - $16.00 per hour


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